Integrations / Email
Manage ManyReach campaigns and tags from WhatsApp
Flann connects ManyReach to the WhatsApp chat you already run your business from. You ask, and Flann picks the right ManyReach action. Email is where suppliers, customers and paperwork all collide. With ManyReach connected, Flann reads your inbox alongside you and tells you on WhatsApp what actually needs an answer. Replies are drafted in your tone.
16 actions in ManyReach. 7 only look things up, and 9 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in ManyReach
Type it or say it in a voice note. Flann works out which ManyReach action you mean.
“Show me my messages in ManyReach.”
“Show me my campaigns in ManyReach.”
“Show me my mailing lists in ManyReach.”
“Create a campaign in ManyReach.”
“Create a mailing list in ManyReach.”
“Create a tag in ManyReach.”
What Flann can work with in ManyReach
ManyReach gives Flann 16 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Campaigns | createlook upupdate | 3 |
| Tags | createlook upupdate | 3 |
| Prospects | createlook upupdate | 3 |
| Mailings | createupdate | 2 |
How the same campaign job compares, in ManyReach directly and through Flann.
| Compare | In ManyReach yourselfYou click through each job | Flann on ManyReachYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about campaigns | By hand, screen by screen | 7 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 9 changes, made from a message |
| ManyReach records | All of them, one screen at a time | 8 kinds, from one chat |
| Set-up | Nothing new to set up | Your ManyReach API key, once |
YesPartlyNo
Step by step: ManyReach jobs you can hand to Flann
What happens between your message and the result in ManyReach.
Create a campaign from a voice note
- You message Flann on WhatsApp: “Create a campaign in ManyReach with these details.”
- Flann runs
List Campaignsin ManyReach and shows you what it found. - Flann runs
Create Campaignin ManyReach. - Flann creates it in ManyReach and confirms in the chat.
Fix a tag without opening ManyReach
- You message Flann on WhatsApp: “Change the tag in ManyReach: here is what is different.”
- Flann runs
List Tagsin ManyReach and shows you what it found. - Flann runs
Update Tagin ManyReach. - Flann makes the change in ManyReach and confirms in the chat.
Get answers about your messages
- You message Flann on WhatsApp: “What is the latest on our messages in ManyReach?”
- Flann runs
List Messagesin ManyReach and shows you what it found. - Nothing in ManyReach is changed: these are look-ups, so they run straight away.
The ManyReach jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Fixing a transactional template
Today
Your order and booking emails in ManyReach still carry an old address or a wrong phone number. Editing the template feels risky, so the mistake stays.
With Flann
“Change the phone number on the booking confirmation template in ManyReach.”
Opening the template in ManyReach, Flann makes the change you asked for and shows you the before and after. Small edit, real consequences.
What you stop doing: Template fixes no longer wait for a developer.
Answering the difficult email
Today
Sharp complaints arrive in ManyReach at the worst moments, and you either reply too fast or leave them overnight. Neither feels right.
With Flann
“Summarise the complaint from Mr Patel in ManyReach and draft a calm reply offering a replacement.”
Reading the full thread in ManyReach, Flann gives you the complaint in two lines, including what the customer actually wants. It then drafts a measured, specific reply in your tone that offers the replacement and does not concede more than you intend.
What you stop doing: Hard emails get a considered answer without the late-night rewriting.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to ManyReach
- Open Connectors in Flann and choose ManyReach.
- Paste your ManyReach API key into the secure form Flann opens. You will find the key in your ManyReach account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the ManyReach action and fills in the details.
Reading from ManyReach is instant. ManyReach stays connected until you remove it in Connectors.
Ways to use ManyReach with Flann
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from ManyReach with a suggested reply for each.
Triage from WhatsApp
Ask “anything urgent in my email?” Flann checks ManyReach and tells you what needs you today.
Reply without opening the laptop
Tell Flann what to say.
Everything Flann can do in ManyReach
All 16 ManyReach actions, as Flann sees them.
Looks up 7
- Get Account Overview
- List Campaigns
- List Mailing Lists
- List Messages
- List Prospects
- List Senders
- List Tags
Changes 9
- Create Campaign
- Create Mailing List
- Create Prospect
- Create Tag
- Delete Outreach Resource
- Update Campaign
- Update Mailing List
- Update Prospect
- Update Tag
More Email apps Flann works with
Common questions
What can Flann do with campaigns in ManyReach?
Flann can create, look up and update campaigns in ManyReach, using 3 actions (Create Campaign, List Campaigns, Update Campaign). Looking up runs straight away and changes nothing. The other actions create or change campaigns in ManyReach.
What can Flann do with tags in ManyReach?
Flann can create, look up and update tags in ManyReach, using 3 actions (Create Tag, List Tags, Update Tag). Looking up runs straight away and changes nothing. The other actions create or change tags in ManyReach.
How does Flann connect to ManyReach?
Open Connectors in Flann, choose ManyReach and paste your ManyReach API key into a secure form. You will find the key in your ManyReach account settings. Once it is connected, Flann can use 16 actions in ManyReach.
How do I ask Flann to do something in ManyReach?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the ManyReach action that fits and asks if anything is missing.
Does connecting ManyReach cost extra?
No. ManyReach is included in every Flann plan, along with every other app Flann connects to.