Integrations / Ecommerce
Connect Loyverse to WhatsApp: customers, items and categories by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Loyverse once, then ask Flann to look things up in it or get work done in it, by text or voice note. Nothing in Loyverse changes behind your back. Some jobs earn your trust. Those you can let run on their own.
58 actions in Loyverse. 33 only look things up, and 25 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Loyverse
Send any of these on WhatsApp, in your own words. Flann finds the right Loyverse action and fills in the details from the conversation.
“Look up the item in Loyverse.”
“Look up the customer in Loyverse.”
“Show me my employees in Loyverse.”
“Create a refund in Loyverse.”
“Update the inventory in Loyverse.”
“Create an or update item in Loyverse.”
What Flann can work with in Loyverse
Loyverse gives Flann 58 actions across 26 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Categories | deletelook up | 3 |
| Customers | deletelook up | 3 |
| Discounts | deletelook up | 3 |
| Items | deletelook up | 3 |
| Receipts | createlook up | 3 |
| Suppliers | deletelook up | 3 |
| Employees | look up | 2 |
| Inventories | look upupdate | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Loyverse.
| Compare | Loyverse on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about customers | By hand, screen by screen | Only the look-ups someone built | 33 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 25 changes, made from a message |
| Loyverse records | All of them, one screen at a time | Only the ones you wire up | 26 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Loyverse API key, once |
YesPartlyNo
Step by step: Loyverse jobs you can hand to Flann
Each step below names the Loyverse action Flann actually runs.
Clean up customers you no longer need
- You message Flann on WhatsApp: “Which customers in Loyverse are out of date? Remove the ones I confirm.”
- Flann runs
List Customersin Loyverse and shows you what it found. - Flann runs
Delete Customerin Loyverse. - Each removal is confirmed in the chat.
Get answers about your items
- You message Flann on WhatsApp: “What is the latest on our items in Loyverse?”
- Flann runs
List ItemsandGet Itemin Loyverse and shows you what it found. - Nothing in Loyverse is changed: these are look-ups, so they run straight away.
Clean up categories you no longer need
- You message Flann on WhatsApp: “Which categories in Loyverse are out of date? Remove the ones I confirm.”
- Flann runs
List Categoriesin Loyverse and shows you what it found. - Flann runs
Delete Categoryin Loyverse. - Each removal is confirmed in the chat.
Repetitive Loyverse work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Checking a size before you promise it
Today
Someone wants the medium in green. You put the conversation down, open Loyverse, find the product, scroll the variants and then come back to the chat.
With Flann
“Do we still have the green one in medium?”
Checking every variant of that product in Loyverse, Flann tells you what is left and, if the medium has gone, which sizes or colours you could offer instead.
What you stop doing: Leaving a conversation to scroll through variants is over.
Chasing orders still awaiting payment
Today
Bank transfer and pay-later orders sit pending in Loyverse. Remembering who still has to pay, and nudging them politely, keeps slipping down the list.
With Flann
“Which orders are still waiting on payment?”
Every pending order in Loyverse comes back to you with the customer's name and how long it has been waiting, along with a polite reminder drafted for each. Look-ups are instant.
What you stop doing: Keeping a mental list of who still owes for an order stops being necessary.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Loyverse
- Search for Loyverse in Flann’s Connectors.
- Paste your Loyverse API key into the secure form Flann opens. You will find the key in your Loyverse account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Loyverse action itself.
Look-ups run as soon as you ask and change nothing in Loyverse. You can disconnect Loyverse from Connectors at any time.
Ways to use Loyverse with Flann
Today’s orders in one line
Ask Flann how many orders came in and what is waiting to ship. It reads Loyverse and answers in the chat.
Know your best sellers
Ask what sold best this month. Flann pulls it from Loyverse so you know what to reorder.
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Loyverse and shows it to you first.
Everything Flann can do in Loyverse
The full list of Loyverse actions available to Flann once you connect it.
Looks up 33
- Get Customer
- Get Item
- Get POS Device
- Get Receipt
- Get Variant
- List Employees (Advanced)
- List Inventory
- List Modifiers (Enhanced)
- List Stores
- List Variants
- Get Category
- Get Discount
- Get Employee
- Get JWKS
- Get Merchant Info
- Get Modifier
- Get OpenID Connect Discovery Document
- Get Payment Type
- Get Store
- Get Supplier
- Get Tax
- Get Webhook
- List Categories
- List Customers
- List Discounts
- List Items
- List Payment Types
- List POS Devices
- List Receipts
- List Shifts
and 3 more
Changes 25
- Create or Update Customer
- Create or Update Item
- Create or Update Variant
- Create Receipt
- Create Refund
- Update Inventory
- Create or Update Category
- Create or Update Discount
- Create or Update Modifier
- Create or Update POS Device
- Create or Update Supplier
- Create or Update Tax
- Create or Update Webhook
- Delete Category
- Delete Customer
- Delete Discount
- Delete Item
- Delete Item Image
- Delete Modifier
- Delete POS Device
- Delete Supplier
- Delete Tax
- Delete Variant
- Delete Webhook
- Upload Item Image
More Ecommerce apps Flann works with
Lemon SqueezyCommon questions
What can Flann do with categories in Loyverse?
Flann can delete and look up categories in Loyverse, using 3 actions (Delete Category, Get Category, List Categories). Looking up runs straight away and changes nothing. The other actions create or change categories in Loyverse.
What can Flann do with customers in Loyverse?
Flann can delete and look up customers in Loyverse, using 3 actions (Delete Customer, Get Customer, List Customers). Looking up runs straight away and changes nothing. The other actions create or change customers in Loyverse.
How does Flann connect to Loyverse?
Open Connectors in Flann, choose Loyverse and paste your Loyverse API key into a secure form. You will find the key in your Loyverse account settings. Once it is connected, Flann can use 58 actions in Loyverse.
Can I use Loyverse from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Loyverse for you. You do not need to open Loyverse.
Is Loyverse included in my Flann plan?
Yes. Every Flann plan includes every app, Loyverse included.