Integrations / Ecommerce
Manage Proabono customers and invoices from WhatsApp
Flann connects Proabono to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Proabono action. Online shoppers ask the same handful of things all day: where is my parcel, is it in stock, can I swap it. The answers match Proabono exactly.
64 actions in Proabono. 44 only look things up, and 20 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Proabono
Type it or say it in a voice note. Flann works out which Proabono action you mean.
“Look up the invoice in Proabono.”
“Show me my payments in Proabono.”
“Show me my customers in Proabono.”
“Create a customer in Proabono.”
“Delete the subscription discount in Proabono.”
“Update the customer billing address in Proabono.”
What Flann can work with in Proabono
Proabono gives Flann 64 actions across 30 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Customers | createdeletelook upupdate | 7 |
| Invoices | look up | 3 |
| Discounts | look up | 2 |
| Pricing tables | deletelook up | 2 |
| Subscriptions | look up | 2 |
| Subscription discounts | deletelook up | 2 |
| Features | createlook upupdate | 4 |
| Customer billing addresses | look upupdate | 3 |
How the same customer job compares, in Proabono directly and through Flann.
| Compare | Opening ProabonoLog in, find it, do it | Proabono through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about customers | Filters and searches you run yourself | 44 look-ups, answered straight away |
| Making changes | Typed in by hand | 20 changes, made from a message |
| Proabono records | All of them, one screen at a time | 30 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Proabono API key, once |
YesPartlyNo
Step by step: Proabono jobs you can hand to Flann
What happens between your message and the result in Proabono.
Create a customer from a voice note
- You message Flann on WhatsApp: “Create a customer in Proabono with these details.”
- Flann runs
List Customersin Proabono and shows you what it found. - Flann runs
Create Customerin Proabono. - Flann creates it in Proabono and confirms in the chat.
Get answers about your invoices
- You message Flann on WhatsApp: “What is the latest on our invoices in Proabono?”
- Flann runs
List Invoices and Credit NotesandGet Invoicein Proabono and shows you what it found. - Nothing in Proabono is changed: these are look-ups, so they run straight away.
Check your subscriptions from WhatsApp
- You message Flann on WhatsApp: “Show me where our subscriptions in Proabono stand.”
- Flann runs
List SubscriptionsandGet Subscription by Customer Referencein Proabono and shows you what it found. - Nothing in Proabono is changed: these are look-ups, so they run straight away.
The Proabono jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Nudging abandoned carts
Today
Abandoned checkouts pile up in Proabono. Following them up properly means reading each one and writing something that does not feel like spam.
With Flann
“Anyone leave a full basket this week? Draft them something friendly”
Pulling this week's abandoned checkouts from Proabono, Flann drafts a short, personal note for each person who has agreed to hear from you, mentioning what they left behind. You review the list and the wording.
What you stop doing: Writing cart reminders one by one no longer falls to you.
Making it right with a discount
Today
When an order goes wrong you want to offer something back. Creating a one-off code in Proabono and writing the apology around it is another chore on a bad day.
With Flann
“Give Priya a discount on her next order, her delivery was late”
For Priya, Flann prepares a single-use discount code in Proabono and drafts an apology that includes it. You set the amount or accept its suggestion.
What you stop doing: Turning a complaint into a goodwill gesture takes a message, not a session in the admin.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Proabono
- In Flann, go to Connectors and find Proabono.
- Paste your Proabono API key into the secure form Flann opens. You will find the key in your Proabono account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Proabono action itself.
Reading from Proabono is instant. Proabono stays connected until you remove it in Connectors.
Ways to use Proabono with Flann
Today’s orders in one line
Ask Flann how many orders came in and what is waiting to ship. It reads Proabono and answers in the chat.
Bring back one-time buyers
Ask who bought once and never came back. Flann finds them in Proabono and drafts a reason to return.
Know your best sellers
Ask what sold best this month. Flann pulls it from Proabono so you know what to reorder.
Everything Flann can do in Proabono
All 64 Proabono actions, as Flann sees them.
Looks up 44
- Get Customer Billing Address
- Get Customer by ID
- Get Customer by Reference
- Get Customer Payment Settings
- Get Invoice
- Get Offer by ID
- Get Subscription by Customer Reference
- List Customers
- List Features
- List Invoices and Credit Notes
- List Offers
- List Payments
- List Subscriptions
- Get Customer Billing Address by Reference
- Get Discount
- Get Feature by ID
- Get Subscription Creation Quote
- Get Usage Record
- Get Usages for Customer
- List Balance Lines
- List Business Localization
- List Businesses
- List Customer Moves
- List Customers by Feature
- List Discounts
- List Gateway Accounts
- List Gateway Permissions
- List Gateway Requests
- List Gateway Transactions
- List Invoice Lines
and 14 more
Changes 20
- Create Customer
- Delete Subscription Discount
- Update Customer
- Update Customer Payment Settings
- Anonymize Customer
- Bill Customer
- Create Feature
- Delete Customer
- Delete Offer
- Delete Pricing Table
- Delete Pricing Table Offer
- Enable Webhook
- Invalidate Customer
- Invalidate Customer by ID
- Revoke Customer Portal Links
- Update Business Billing Address
- Update Customer Billing Address
- Update Customer Shipping Address
- Update Feature
- Update Tax Profiles
More Ecommerce apps Flann works with
Common questions
What can Flann do with customers in Proabono?
Flann can create, delete, look up and update customers in Proabono, using 7 actions (Create Customer, Delete Customer, Get Customer by ID, Get Customer by Reference and more). Looking up runs straight away and changes nothing. The other actions create or change customers in Proabono.
What can Flann do with invoices in Proabono?
Flann can look up invoices in Proabono, using 3 actions (Get Invoice, List Invoices and Credit Notes, List Invoices by Customer Reference). All of them only look things up, so they run straight away.
How does Flann connect to Proabono?
Open Connectors in Flann, choose Proabono and paste your Proabono API key into a secure form. You will find the key in your Proabono account settings. Once it is connected, Flann can use 64 actions in Proabono.
How do I ask Flann to do something in Proabono?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Proabono action that fits and asks if anything is missing.
Which Flann plan do I need for Proabono?
Any of them. Every Flann plan includes Proabono and every other app.