Integrations / Ecommerce
Manage Cloudcart products and customers from WhatsApp
Flann connects Cloudcart to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Cloudcart action. Linking Cloudcart brings your shop into the chat you already live in. Orders, stock and customers become things you ask about, not screens you dig through. You decide what goes through.
149 actions in Cloudcart. 64 only look things up, and 85 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Cloudcart
Type it or say it in a voice note. Flann works out which Cloudcart action you mean.
“Show me my orders in Cloudcart.”
“Show me my products in Cloudcart.”
“Show me my customers in Cloudcart.”
“Create an order in Cloudcart.”
“Create a product in Cloudcart.”
“Create a customer in Cloudcart.”
What Flann can work with in Cloudcart
Cloudcart gives Flann 149 actions across 42 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Products | createdeletelook upupdate | 7 |
| Blog categories | createdeletelook upupdate | 5 |
| Blog posts | createdeletelook upupdate | 5 |
| Blog tags | createdeletelook upupdate | 5 |
| Categories | createdeletelook upupdate | 5 |
| Customers | createdeletelook upupdate | 5 |
| Customer tags | createdeletelook upupdate | 5 |
| Subscribers | createdeletelook upupdate | 5 |
Side by side, the two ways of working in Cloudcart:
| Compare | In Cloudcart yourselfYou click through each job | Flann on CloudcartYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about products | By hand, screen by screen | 64 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 85 changes, made from a message |
| Cloudcart records | All of them, one screen at a time | 42 kinds, from one chat |
| Set-up | Nothing new to set up | Your Cloudcart API key, once |
YesPartlyNo
Step by step: Cloudcart jobs you can hand to Flann
What happens between your message and the result in Cloudcart.
Create a product from a voice note
- You message Flann on WhatsApp: “Create a product in Cloudcart with these details.”
- Flann runs
Get Productsin Cloudcart and shows you what it found. - Flann runs
Create Productin Cloudcart. - Flann creates it in Cloudcart and confirms in the chat.
Fix a customer without opening Cloudcart
- You message Flann on WhatsApp: “Change the customer in Cloudcart: here is what is different.”
- Flann runs
Get Customerin Cloudcart and shows you what it found. - Flann runs
Update Customerin Cloudcart. - Flann makes the change in Cloudcart and confirms in the chat.
Clean up orders you no longer need
- You message Flann on WhatsApp: “Which orders in Cloudcart are out of date? Remove the ones I confirm.”
- Flann runs
Get Ordersin Cloudcart and shows you what it found. - Flann runs
Delete Orderin Cloudcart. - Each removal is confirmed in the chat.
The Cloudcart jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Checking a size before you promise it
Today
Someone wants the medium in green. You put the conversation down, open Cloudcart, find the product, scroll the variants and then come back to the chat.
With Flann
“Do we still have the green one in medium?”
Checking every variant of that product in Cloudcart, Flann tells you what is left and, if the medium has gone, which sizes or colours you could offer instead.
What you stop doing: Leaving a conversation to scroll through variants is over.
Processing a refund request
Today
A refund means checking the order, confirming what was paid, deciding the amount and then working through the refund screens in Cloudcart. It is fiddly every time.
With Flann
“Refund Tom for the broken mug, keep the shipping”
Locating Tom's order in Cloudcart, Flann works out the amount for the mug alone and prepares the refund alongside a short apology. You see the figure before anything moves.
What you stop doing: Clicking through refund screens for a single item stops eating into your day.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Cloudcart
- Search for Cloudcart in Flann’s Connectors.
- Paste your Cloudcart API key into the secure form Flann opens. You will find the key in your Cloudcart account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Cloudcart action and fills in the details.
Reading from Cloudcart is instant. Cloudcart stays connected until you remove it in Connectors.
Ways to use Cloudcart with Flann
Bring back one-time buyers
Ask who bought once and never came back. Flann finds them in Cloudcart and drafts a reason to return.
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Cloudcart and shows it to you first.
Check stock before you promise
A customer asks whether something is available. Ask Flann and it checks Cloudcart before you reply.
Everything Flann can do in Cloudcart
All 149 Cloudcart actions, as Flann sees them.
Looks up 64
- Get Cart
- Get Categories
- Get Customers
- Get Orders
- Get Payment Methods
- Get Product With Relations
- Get Products
- Get Shipping Methods
- List Order Payments
- Get Blog Author
- Get Blog Category
- Get Blog Post
- Get Blog Tag
- Get Category
- Get Category Properties
- Get Customer
- Get Customer Billing Address
- Get Customer Group
- Get Customer Groups Customers
- Get Customer Shipping Address
- Get Customer Tag
- Get Image
- Get Products Linked Product
- Get Products Linked Products
- Get Property
- Get Property Option
- Get Property Options Relationship
- Get Subscriber
- Get Subscriber Tag
- Get Subscribers Channel
and 34 more
Changes 85
- Add to Cart
- Clear Cart
- Create Category
- Create Customer
- Create Order
- Create Product
- Delete Category
- Delete Customer
- Delete Order
- Delete Product
- Remove from Cart
- Update Cart Item
- Update Category
- Update Customer
- Update Order
- Update Product
- Add Category Properties
- Create Blog Category
- Create Blog Post
- Create Blog Tag
- Create Customer Billing Address
- Create Customer Groups
- Create Customer Shipping Address
- Create Customer Tag
- Create Discount
- Create Discount Code
- Create Image
- Create Linked Products
- Create Product to Discount
- Create Products Property Options
and 55 more
More Ecommerce apps Flann works with
OpenSeaCommon questions
What can Flann do with products in Cloudcart?
Flann can create, delete, look up and update products in Cloudcart, using 7 actions (Create Product, Create Product to Discount, Delete Product, Delete Product To Discount and more). Looking up runs straight away and changes nothing. The other actions create or change products in Cloudcart.
What can Flann do with blog categories in Cloudcart?
Flann can create, delete, look up and update blog categories in Cloudcart, using 5 actions (Create Blog Category, Delete Blog Category, Get Blog Category, List Blog Categories and more). Looking up runs straight away and changes nothing. The other actions create or change blog categories in Cloudcart.
How does Flann connect to Cloudcart?
Open Connectors in Flann, choose Cloudcart and paste your Cloudcart API key into a secure form. You will find the key in your Cloudcart account settings. Once it is connected, Flann can use 149 actions in Cloudcart.
How do I ask Flann to do something in Cloudcart?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Cloudcart action that fits and asks if anything is missing.
Is Cloudcart included in my Flann plan?
Yes. Every Flann plan includes every app, Cloudcart included.