Integrations / Project Management
Connect Jira to WhatsApp: issues, comments and projects by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Jira once, then ask Flann to look things up in it or get work done in it, by text or voice note. Each morning, Flann can tell you what is due, what slipped and who is waiting on whom in Jira. Ask and it answers.
98 actions in Jira. 70 only look things up, and 28 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Jira
Send any of these on WhatsApp, in your own words. Flann finds the right Jira action and fills in the details from the conversation.
“Find issues in Jira.”
“Show me my projects in Jira.”
“Look up the issue picker in Jira.”
“Add a comment in Jira.”
“Edit the issue in Jira.”
“Create a project in Jira.”
What Flann can work with in Jira
Jira gives Flann 98 actions across 37 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Issues | assigncreatedeleteupdatelook upmove | 8 |
| Users | addsearchlook updelete | 7 |
| Comments | adddeletelook upupdate | 5 |
| Projects | createlook up | 4 |
| Attachments | adddeletelook up | 3 |
| Boards | createlook up | 2 |
| Groups | createlook up | 5 |
| Sprints | createlook up | 3 |
There are three ways to get issues work done in Jira. Side by side:
| Compare | Opening JiraLog in, find it, do it | A rules toolRuns the steps you wired up | Jira through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about issues | Filters and searches you run yourself | Only the look-ups someone built | 70 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 28 changes, made from a message |
| Jira records | All of them, one screen at a time | Only the ones you wire up | 37 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | One sign-in to Jira |
YesPartlyNo
Step by step: Jira jobs you can hand to Flann
Each step below names the Jira action Flann actually runs.
Create an issue from a voice note
- You message Flann on WhatsApp: “Create an issue in Jira with these details.”
- Flann runs
Search Issues Using JQL (GET)in Jira and shows you what it found. - Flann runs
Create Issuein Jira. - Flann creates it in Jira and confirms in the chat.
Fix a comment without opening Jira
- You message Flann on WhatsApp: “Change the comment in Jira: here is what is different.”
- Flann runs
List Comments by IDsin Jira and shows you what it found. - Flann runs
Update Commentin Jira. - Flann makes the change in Jira and confirms in the chat.
Get answers about your projects
- You message Flann on WhatsApp: “What is the latest on our projects in Jira?”
- Flann runs
Get all projectsandGet Projectin Jira and shows you what it found. - Nothing in Jira is changed: these are look-ups, so they run straight away.
Repetitive Jira work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Turning a voice note into tasks
Today
Ideas and jobs come to you while driving or walking the floor. By the time you are at a screen to put them into Jira, some have gone.
With Flann
“Put everything from this voice note into Jira as tasks for this week.”
Flann transcribes the voice note, splits it into separate jobs, gives each a clear title and suggests a due date and an owner from your team in Jira. You see the list as one card.
What you stop doing: Remembering jobs until you get to a screen is no longer required.
Nudging the team about late jobs
Today
Some tasks in Jira have sat past their due date for days. Messaging each person to ask how it is going feels like nagging, so you put it off.
With Flann
“Chase whoever has overdue jobs in Jira, nicely.”
Overdue tasks in Jira are grouped by person, and a friendly nudge is drafted for each one, naming the job and asking for a new date if they need it.
What you stop doing: Writing the awkward chaser to each person is no longer yours to do.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Jira
- Search for Jira in Flann’s Connectors.
- Sign in to your Jira account on the secure page that opens and allow access. There is no developer account or API key to set up.
- From then on, message Flann on WhatsApp. It works in Jira whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Jira. You can disconnect Jira from Connectors at any time.
Ways to use Jira with Flann
What is due today
Ask Flann what is overdue or due today. It reads Jira and sends you the list.
Know who is on what
Ask who is working on what. Flann summarises Jira in a few lines.
Plan the week in a message
Tell Flann what needs doing this week.
Everything Flann can do in Jira
The full list of Jira actions available to Flann once you connect it.
Looks up 70
- Bulk Fetch Issues
- Get All Groups
- Get all projects
- Get All Users
- Get Attachment
- Get Attachment Meta
- Get Component
- Get Create Field Metadata for Issue Type
- Get Current User
- Get custom fields paginated
- Get Dashboards
- Get Favorite Filters
- Get fields
- Get Filter
- Get Group
- Get Issue
- Get Issue Edit Meta
- Get issue picker
- Get issue types
- Get My Permissions
- Get Project
- Get Project Roles
- Get Project Templates
- Get Recent Projects
- Get Server Info
- Get Service Desk Request Type Fields
- Get Sprint
- Get Transitions
- Get User Groups
- List Boards
and 40 more
Changes 28
- Add Attachment
- Add Comment
- Add User to Group
- Add Users to Project Role
- Add Watcher to Issue
- Add Worklog
- Assign Issue
- Bulk Create Issues
- Create Board
- Create Group
- Create Issue
- Create Project
- Create Sprint
- Create Version
- Delete Issue
- Edit Issue
- Link Issues
- Move Issues to Sprint
- Remove User from Group
- Remove User from Project Role
- Transition Issue
- Update Comment
- Delete Attachment
- Delete Comment
- Delete Version
- Delete Worklog
- Remove Watcher from Issue
- Send Notification for Issue
More Project Management apps Flann works with
Bugherd
Grist
Basecamp
Teamwork
WorksnapsCommon questions
What can Flann do with issues in Jira?
Flann can assign, create, delete, update and look up issues in Jira, using 8 actions (Assign Issue, Create Issue, Delete Issue, Edit Issue and more). Looking up runs straight away and changes nothing. The other actions create or change issues in Jira.
What can Flann do with users in Jira?
Flann can add, search, look up and delete users in Jira, using 7 actions (Add Users to Project Role, Add User to Group, Find Users For Picker, Get All Users and more). Looking up runs straight away and changes nothing. The other actions create or change users in Jira.
How does Flann connect to Jira?
Open Connectors in Flann, choose Jira and sign in to your Jira account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 98 actions in Jira.
Can I use Jira from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Jira for you. You do not need to open Jira.
Is Jira included in my Flann plan?
Yes. Every Flann plan includes every app, Jira included.