Bugherd WhatsApp Integration: Projects & Tasks

What you can ask Flann to do in Bugherd

Send any of these on WhatsApp, in your own words. Flann finds the right Bugherd action and fills in the details from the conversation.

FlannWhatsApp

“Show me my projects in Bugherd.”
“Show me my project tasks in Bugherd.”
“Show me my active projects in Bugherd.”
“Add a member in Bugherd.”
“Create a task in Bugherd.”
“Create a comment in Bugherd.”

What Flann can work with in Bugherd

Bugherd gives Flann 26 actions across 11 kinds of record. These are the ones you are most likely to use.

Record	What Flann can do	Actions
Projects	createdeletelook upupdate	6
Attachments	createlook upupload	4
Tasks	createlook upupdate	3
Columns	createlook upupdate	4

Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Bugherd.

Compare	Opening BugherdLog in, find it, do it	A fixed workflowTriggers built in advance	Bugherd through FlannAsk and get it done
Getting started on a job	Log in and click through the screens	Only what was wired up in advance	Text or voice note, in your own words
Looking things up about projects	By hand, screen by screen	Only the look-ups someone built	13 look-ups, answered straight away
Creating and updating	Typed in by hand	Run unchecked once built	13 changes, made from a message
Bugherd records	All of them, one screen at a time	Only the ones you wire up	11 kinds, from one chat
Set-up	Nothing new to set up	Someone builds and maintains each flow	Your Bugherd API key, once

YesPartlyNo

Step by step: Bugherd jobs you can hand to Flann

Each step below names the Bugherd action Flann actually runs.

Change

Create a project from a voice note

You message Flann on WhatsApp: “Create a project in Bugherd with these details.”
Flann runs List Projects in Bugherd and shows you what it found.
Flann runs Create Project in Bugherd.
Flann creates it in Bugherd and confirms in the chat.

Change

Fix a task without opening Bugherd

You message Flann on WhatsApp: “Change the task in Bugherd: here is what is different.”
Flann runs Show User Tasks in Bugherd and shows you what it found.
Flann runs Update Task in Bugherd.
Flann makes the change in Bugherd and confirms in the chat.

Look-up

Get answers about your attachments

You message Flann on WhatsApp: “What is the latest on our attachments in Bugherd?”
Flann runs List Attachments and Show Attachment in Bugherd and shows you what it found.
Nothing in Bugherd is changed: these are look-ups, so they run straight away.

Repetitive Bugherd work Flann takes off your plate

These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.

Answering “where are we with my job?”

Today

Clients ask for updates at awkward moments. To answer, you open Bugherd, find their project and piece together what has happened since you last spoke.

With Flann

“Where are we on the Morgan bathroom refit in Bugherd? Draft an update for the client.”

In Bugherd, Flann reads the project’s finished, current and waiting tasks and writes a plain-English update the client will understand, without internal notes or jargon. You see the draft in the chat.

What you stop doing: Piecing together a client update from the board yourself is over.

Spotting work that has stalled

Today

A job can sit in the same column of Bugherd for weeks without anyone noticing. You only find out when a customer chases.

With Flann

“Anything in Bugherd that hasn’t moved since last week?”

Comparing this week’s board in Bugherd with last week’s, Flann lists tasks with no updates, comments or status change, along with how long each has been stuck and who holds it. That part is a look-up.

What you stop doing: Finding stuck work only when a customer complains stops happening.

More on this: how to hand repetitive tasks to an AI agent on WhatsApp.

How Flann connects to Bugherd

Search for Bugherd in Flann’s Connectors.
Paste your Bugherd API key into the secure form Flann opens. You will find the key in your Bugherd account settings.
Go back to WhatsApp and ask for what you need. Flann chooses the Bugherd action and fills in the details.

Look-ups run as soon as you ask and change nothing in Bugherd. You can disconnect Bugherd from Connectors at any time.

Ways to use Bugherd with Flann

Close things off

Tell Flann a job is done. It prepares the update in Bugherd so the list stays honest.

Capture tasks as they come up

Send Flann a voice note with the job. It prepares the task in Bugherd and asks you to confirm.

Know who is on what

Ask who is working on what. Flann summarises Bugherd in a few lines.

Everything Flann can do in Bugherd

The full list of Bugherd actions available to Flann once you connect it.

Looks up 13

List Active Projects
List Attachments
List Project Tasks
List Projects
List Users
List Webhooks
Show Attachment
Show Project Details
Show User Projects
Show User Tasks
List Columns
Show Column
Show Organization

Changes 13

Add Guest to Project
Add Member to Project
Create Attachment
Create Comment
Create Project
Create Task
Create Webhook
Delete Project
Update Project
Update Task
Create Column
Update Column
Upload Attachment

More Project Management apps Flann works with

See all integrations

Common questions

What can Flann do with projects in Bugherd?

Flann can create, delete, look up and update projects in Bugherd, using 6 actions (Create Project, Delete Project, List Projects, Show Project Details and more). Looking up runs straight away and changes nothing. The other actions create or change projects in Bugherd.

What can Flann do with attachments in Bugherd?

Flann can create, look up and upload attachments in Bugherd, using 4 actions (Create Attachment, List Attachments, Show Attachment, Upload Attachment). Looking up runs straight away and changes nothing. The other actions create or change attachments in Bugherd.

How does Flann connect to Bugherd?

Open Connectors in Flann, choose Bugherd and paste your Bugherd API key into a secure form. You will find the key in your Bugherd account settings. Once it is connected, Flann can use 26 actions in Bugherd.

Can I use Bugherd from WhatsApp?

Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Bugherd for you. You do not need to open Bugherd.

Is Bugherd included in my Flann plan?

Yes. Every Flann plan includes every app, Bugherd included.

Connect Bugherd to WhatsApp: projects, tasks and attachments by chat