Integrations / Ecommerce
Manage Gift Up! items and cards from WhatsApp
Flann connects Gift Up! to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Gift Up! action. Nothing in Gift Up! changes behind your back. Some jobs earn your trust. Those you can let run on their own.
44 actions in Gift Up!. 22 only look things up, and 22 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Gift Up!
Type it or say it in a voice note. Flann works out which Gift Up! action you mean.
“Show me my items in Gift Up!.”
“Show me my item groups in Gift Up!.”
“Look up the report transaction in Gift Up!.”
“Create an item in Gift Up!.”
“Create an order in Gift Up!.”
“Delete the item group in Gift Up!.”
What Flann can work with in Gift Up!
Gift Up! gives Flann 44 actions across 11 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Items | createdeletelook upupdate | 5 |
| Cards | look upupdatevoid | 4 |
| Orders | createlook upupdate | 3 |
| Report transactions | look up | 2 |
| Item groups | createdeletelook upupdate | 4 |
| Card artworks | look upupload | 2 |
| Stripe connections | look upupdate | 2 |
How the same item job compares, in Gift Up! directly and through Flann.
| Compare | Opening Gift Up!Log in, find it, do it | Gift Up! through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about items | Filters and searches you run yourself | 22 look-ups, answered straight away |
| Making changes | Typed in by hand | 22 changes, made from a message |
| Gift Up! records | All of them, one screen at a time | 11 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Gift Up! API key, once |
YesPartlyNo
Step by step: Gift Up! jobs you can hand to Flann
What happens between your message and the result in Gift Up!.
Create an item from a voice note
- You message Flann on WhatsApp: “Create an item in Gift Up! with these details.”
- Flann runs
List Itemsin Gift Up! and shows you what it found. - Flann runs
Create Itemin Gift Up!. - Flann creates it in Gift Up! and confirms in the chat.
Fix a card without opening Gift Up!
- You message Flann on WhatsApp: “Change the card in Gift Up!: here is what is different.”
- Flann runs
List Gift Cardsin Gift Up! and shows you what it found. - Flann runs
Update Gift Cardin Gift Up!. - Flann makes the change in Gift Up! and confirms in the chat.
Get answers about your orders
- You message Flann on WhatsApp: “What is the latest on our orders in Gift Up!?”
- Flann runs
Get Order by IDin Gift Up! and shows you what it found. - Nothing in Gift Up! is changed: these are look-ups, so they run straight away.
The Gift Up! jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Answering where-is-my-order messages
Today
The same message arrives again and again: where is my parcel? Each time you open Gift Up!, search for the customer, find the order and copy the tracking into the chat.
With Flann
“Leila is asking where her order is. Can you check?”
Flann finds Leila's latest order in Gift Up!, reads its status and tracking, and drafts a reply in her language with the details filled in. The look-up is instant.
What you stop doing: Searching orders to copy tracking numbers into chats is no longer your job.
Nudging abandoned carts
Today
Abandoned checkouts pile up in Gift Up!. Following them up properly means reading each one and writing something that does not feel like spam.
With Flann
“Anyone leave a full basket this week? Draft them something friendly”
Pulling this week's abandoned checkouts from Gift Up!, Flann drafts a short, personal note for each person who has agreed to hear from you, mentioning what they left behind. You review the list and the wording.
What you stop doing: Writing cart reminders one by one no longer falls to you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Gift Up!
- In Flann, go to Connectors and find Gift Up!.
- Paste your Gift Up! API key into the secure form Flann opens. You will find the key in your Gift Up! account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Gift Up! action itself.
Reading from Gift Up! is instant. Gift Up! stays connected until you remove it in Connectors.
Ways to use Gift Up! with Flann
Today’s orders in one line
Ask Flann how many orders came in and what is waiting to ship. It reads Gift Up! and answers in the chat.
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Gift Up! and shows it to you first.
Check stock before you promise
A customer asks whether something is available. Ask Flann and it checks Gift Up! before you reply.
Everything Flann can do in Gift Up!
All 44 Gift Up! actions, as Flann sees them.
Looks up 22
- Get Checkout Settings
- Get Company Details
- Get Email Settings
- Get Gift Card by Code
- Get Gift Card Settings
- Get Item by ID
- Get Order by ID
- Get Report Transaction
- Get Shipping Settings
- Get Stripe Connection
- List Gift Card Artwork
- List Gift Cards
- List GiftUp Users
- List Item Groups
- List Items
- List Locations
- List Promotions
- List Report Transactions
- API Health Check
- Get Webhook
- Health Check (POST)
- List Webhooks
Changes 22
- Create Item
- Create Order
- Delete Item
- Delete Item Group
- Reactivate Gift Card
- Redeem Gift Card
- Redeem Gift Card In Full
- Top Up Gift Card
- Update Gift Card Settings
- Update Order
- Update Stripe Connection
- Void Gift Card
- Add Note to Order
- Create Item Group
- Delete Webhook
- Subscribe to Webhook
- Undo Gift Card Redemption
- Update Email Settings
- Update Gift Card
- Update Item
- Update Item Group
- Upload Gift Card Artwork
More Ecommerce apps Flann works with
GumroadCommon questions
What can Flann do with items in Gift Up!?
Flann can create, delete, look up and update items in Gift Up!, using 5 actions (Create Item, Delete Item, Get Item by ID, List Items and more). Looking up runs straight away and changes nothing. The other actions create or change items in Gift Up!.
What can Flann do with cards in Gift Up!?
Flann can look up, update and void cards in Gift Up!, using 4 actions (Get Gift Card by Code, List Gift Cards, Update Gift Card, Void Gift Card). Looking up runs straight away and changes nothing. The other actions create or change cards in Gift Up!.
How does Flann connect to Gift Up!?
Open Connectors in Flann, choose Gift Up! and paste your Gift Up! API key into a secure form. You will find the key in your Gift Up! account settings. Once it is connected, Flann can use 44 actions in Gift Up!.
How do I ask Flann to do something in Gift Up!?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Gift Up! action that fits and asks if anything is missing.
Which Flann plan do I need for Gift Up!?
Any of them. Every Flann plan includes Gift Up! and every other app.