Integrations / Ecommerce
Connect Payhere to WhatsApp: plans and companies by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Payhere once, then ask Flann to look things up in it or get work done in it, by text or voice note. Online shoppers ask the same handful of things all day: where is my parcel, is it in stock, can I swap it. The answers match Payhere exactly.
13 actions in Payhere. 8 only look things up, and 5 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Payhere
Send any of these on WhatsApp, in your own words. Flann finds the right Payhere action and fills in the details from the conversation.
“Show me my payments in Payhere.”
“Show me my customers in Payhere.”
“Show me my plans in Payhere.”
“Create a hook in Payhere.”
“Create a plan in Payhere.”
What Flann can work with in Payhere
Payhere gives Flann 13 actions across 9 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Plans | createlook upupdate | 3 |
| Companies | look upupdate | 2 |
| Hooks | createdelete | 2 |
There are three ways to get plans work done in Payhere. Side by side:
| Compare | In Payhere yourselfYou click through each job | A rules toolRuns the steps you wired up | Flann on PayhereYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about plans | Filters and searches you run yourself | Only the look-ups someone built | 8 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 5 changes, made from a message |
| Payhere records | All of them, one screen at a time | Only the ones you wire up | 9 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Payhere API key, once |
YesPartlyNo
Step by step: Payhere jobs you can hand to Flann
Each step below names the Payhere action Flann actually runs.
Create a plan from a voice note
- You message Flann on WhatsApp: “Create a plan in Payhere with these details.”
- Flann runs
List Plansin Payhere and shows you what it found. - Flann runs
Create Planin Payhere. - Flann creates it in Payhere and confirms in the chat.
Get answers about your customers
- You message Flann on WhatsApp: “What is the latest on our customers in Payhere?”
- Flann runs
List Customersin Payhere and shows you what it found. - Nothing in Payhere is changed: these are look-ups, so they run straight away.
Check your payments from WhatsApp
- You message Flann on WhatsApp: “Show me where our payments in Payhere stand.”
- Flann runs
List Paymentsin Payhere and shows you what it found. - Nothing in Payhere is changed: these are look-ups, so they run straight away.
Repetitive Payhere work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Answering where-is-my-order messages
Today
The same message arrives again and again: where is my parcel? Each time you open Payhere, search for the customer, find the order and copy the tracking into the chat.
With Flann
“Leila is asking where her order is. Can you check?”
Flann finds Leila's latest order in Payhere, reads its status and tracking, and drafts a reply in her language with the details filled in. The look-up is instant.
What you stop doing: Searching orders to copy tracking numbers into chats is no longer your job.
Making it right with a discount
Today
When an order goes wrong you want to offer something back. Creating a one-off code in Payhere and writing the apology around it is another chore on a bad day.
With Flann
“Give Priya a discount on her next order, her delivery was late”
For Priya, Flann prepares a single-use discount code in Payhere and drafts an apology that includes it. You set the amount or accept its suggestion.
What you stop doing: Turning a complaint into a goodwill gesture takes a message, not a session in the admin.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Payhere
- In Flann, go to Connectors and find Payhere.
- Paste your Payhere API key into the secure form Flann opens. You will find the key in your Payhere account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Payhere action itself.
Look-ups run as soon as you ask and change nothing in Payhere. You can disconnect Payhere from Connectors at any time.
Ways to use Payhere with Flann
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Payhere and shows it to you first.
Bring back one-time buyers
Ask who bought once and never came back. Flann finds them in Payhere and drafts a reason to return.
Know your best sellers
Ask what sold best this month. Flann pulls it from Payhere so you know what to reorder.
Everything Flann can do in Payhere
The full list of Payhere actions available to Flann once you connect it.
Looks up 8
- Get Current Company
- Get Current Company Stats
- Get User
- List Customers
- List Payments
- List Plans
- List REST Hooks
- List subscriptions
Changes 5
- Create Hook
- Create Plan
- Delete Hook
- Update Current Company
- Update Plan
More Ecommerce apps Flann works with
Gumroad
Lemon SqueezyCommon questions
What can Flann do with plans in Payhere?
Flann can create, look up and update plans in Payhere, using 3 actions (Create Plan, List Plans, Update Plan). Looking up runs straight away and changes nothing. The other actions create or change plans in Payhere.
What can Flann do with companies in Payhere?
Flann can look up and update companies in Payhere, using 2 actions (Get Current Company, Update Current Company). Looking up runs straight away and changes nothing. The other actions create or change companies in Payhere.
How does Flann connect to Payhere?
Open Connectors in Flann, choose Payhere and paste your Payhere API key into a secure form. You will find the key in your Payhere account settings. Once it is connected, Flann can use 13 actions in Payhere.
Can I use Payhere from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Payhere for you. You do not need to open Payhere.
Which Flann plan do I need for Payhere?
Any of them. Every Flann plan includes Payhere and every other app.