Integrations / AI Chatbots
Manage Customgpt projects from WhatsApp
Flann connects Customgpt to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Customgpt action. Customgpt carries conversations with your customers or your team. Flann reads them with you and drafts the replies from WhatsApp.
40 actions in Customgpt. 22 only look things up, and 18 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Customgpt
Type it or say it in a voice note. Flann works out which Customgpt action you mean.
“Export my leads from Customgpt.”
“Look up the message in Customgpt.”
“Look up the project in Customgpt.”
“Delete the page in Customgpt.”
“Create a project in Customgpt.”
“Create a conversation in Customgpt.”
What Flann can work with in Customgpt
Customgpt gives Flann 40 actions across 19 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Projects | createdeletelook upupdate | 5 |
| Project licenses | deletelook upupdate | 4 |
| Sources | adddelete | 2 |
How the same project job compares, in Customgpt directly and through Flann.
| Compare | Opening CustomgptLog in, find it, do it | Customgpt through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about projects | By hand, screen by screen | 22 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 18 changes, made from a message |
| Customgpt records | All of them, one screen at a time | 19 kinds, from one chat |
| Set-up | Nothing new to set up | Your Customgpt API key, once |
YesPartlyNo
Step by step: Customgpt jobs you can hand to Flann
What happens between your message and the result in Customgpt.
Create a project from a voice note
- You message Flann on WhatsApp: “Create a project in Customgpt with these details.”
- Flann runs
List CustomGPT Projectsin Customgpt and shows you what it found. - Flann runs
Create CustomGPT Projectin Customgpt. - Flann creates it in Customgpt and confirms in the chat.
Get answers about your leads
- You message Flann on WhatsApp: “What is the latest on our leads in Customgpt?”
- Flann runs
Export Leadsin Customgpt and shows you what it found. - Nothing in Customgpt is changed: these are look-ups, so they run straight away.
Check your members from WhatsApp
- You message Flann on WhatsApp: “Show me where our members in Customgpt stand.”
- Flann runs
Search Team Membersin Customgpt and shows you what it found. - Nothing in Customgpt is changed: these are look-ups, so they run straight away.
The Customgpt jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Passing a case to the right person
Today
Handing a conversation to a colleague means assigning it in Customgpt and then explaining the whole story again in a separate message.
With Flann
“Give the wholesale enquiry from this morning to Dana with a summary”
Finding the enquiry in Customgpt, Flann writes Dana a short summary of what the customer wants and what has been said so far, then prepares the assignment. Dana gets the context without the thread.
What you stop doing: Re-telling a customer's story every time you delegate is over.
Catching up on team chat
Today
Step away for a morning and the team channel in Customgpt has moved on. Scrolling back to find what concerns you takes far longer than it should.
With Flann
“Anything in the team chat I need to answer?”
Scanning the channels in Customgpt since you last looked, Flann pulls out the questions aimed at you, the decisions waiting on you and anything marked urgent. You get the short version.
What you stop doing: Scrolling back through a busy channel to find your name stops being necessary.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Customgpt
- Open Connectors in Flann and choose Customgpt.
- Paste your Customgpt API key into the secure form Flann opens. You will find the key in your Customgpt account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Customgpt action itself.
Reading from Customgpt is instant. Customgpt stays connected until you remove it in Connectors.
Ways to use Customgpt with Flann
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Customgpt for you to confirm.
See what is waiting
Ask what is unanswered. Flann checks Customgpt and lists the conversations that need you.
Reply in your tone
Tell Flann what to say.
Everything Flann can do in Customgpt
All 40 Customgpt actions, as Flann sees them.
Looks up 22
- Export Leads
- Get Agent Plugins
- Get Agent Statistics
- Get Analytics Chart Data
- Get Conversation Analytics
- Get Current User Profile
- Get Customer Intelligence Report
- Get CustomGPT Project
- Get Message
- Get Page Metadata
- Get Project License
- Get Project Settings
- Get Traffic Analytics Report
- Get Usage Limits
- List Agent Documents
- List Agent Sources
- List Conversation Messages
- List CustomGPT Project Licenses
- List CustomGPT Projects
- Get Message Trust Score
- List Persona Versions
- Search Team Members
Changes 18
- Activate Persona Version
- Add Source to Project
- Clone CustomGPT Project
- Create Conversation
- Create CustomGPT Project
- Delete CustomGPT Project
- Delete CustomGPT Project License
- Delete CustomGPT Source
- Delete Page from Agent
- Reindex Page
- Submit Message Feedback
- Update Page Metadata
- Update Project
- Update Project License
- Update Project Settings
- Update Source Settings
- Update User Profile
- Verify Message Accuracy
More AI Chatbots apps Flann works with
PushbulletCommon questions
What can Flann do with projects in Customgpt?
Flann can create, delete, look up and update projects in Customgpt, using 5 actions (Create CustomGPT Project, Delete CustomGPT Project, Get CustomGPT Project, List CustomGPT Projects and more). Looking up runs straight away and changes nothing. The other actions create or change projects in Customgpt.
What can Flann do with project licenses in Customgpt?
Flann can delete, look up and update project licenses in Customgpt, using 4 actions (Delete CustomGPT Project License, Get Project License, List CustomGPT Project Licenses, Update Project License). Looking up runs straight away and changes nothing. The other actions create or change project licenses in Customgpt.
How does Flann connect to Customgpt?
Open Connectors in Flann, choose Customgpt and paste your Customgpt API key into a secure form. You will find the key in your Customgpt account settings. Once it is connected, Flann can use 40 actions in Customgpt.
How do I ask Flann to do something in Customgpt?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Customgpt action that fits and asks if anything is missing.
Does connecting Customgpt cost extra?
No. Customgpt is included in every Flann plan, along with every other app Flann connects to.