Integrations / Ecommerce
Manage Baselinker orders and invoices from WhatsApp
Flann connects Baselinker to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Baselinker action. Your store does not close when you do. Orders keep landing in Baselinker overnight, and in the morning Flann can tell you what came in, what needs packing and which customers wrote with a question while you slept. Look-ups never do.
106 actions in Baselinker. 59 only look things up, and 47 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Baselinker
Type it or say it in a voice note. Flann works out which Baselinker action you mean.
“Show me my invoices in Baselinker.”
“Show me my order returns in Baselinker.”
“Look up the inventory products list in Baselinker.”
“Add an order in Baselinker.”
“Add an inventory product in Baselinker.”
“Update the inventory products stock in Baselinker.”
What Flann can work with in Baselinker
Baselinker gives Flann 106 actions across 51 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Orders | adddeletelook up | 5 |
| Inventory products | adddeletelook up | 4 |
| Inventories | adddeletelook up | 3 |
| Inventory categories | adddeletelook up | 3 |
| Inventory documents | addlook up | 2 |
| Inventory products stocks | look upupdate | 2 |
| Inventory purchase orders | addlook up | 2 |
| Inventory suppliers | addlook up | 2 |
How the same order job compares, in Baselinker directly and through Flann.
| Compare | Opening BaselinkerLog in, find it, do it | Baselinker through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about orders | By hand, screen by screen | 59 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 47 changes, made from a message |
| Baselinker records | All of them, one screen at a time | 51 kinds, from one chat |
| Set-up | Nothing new to set up | Your Baselinker API key, once |
YesPartlyNo
Step by step: Baselinker jobs you can hand to Flann
What happens between your message and the result in Baselinker.
Create an order from a voice note
- You message Flann on WhatsApp: “Create an order in Baselinker with these details.”
- Flann runs
Get Ordersin Baselinker and shows you what it found. - Flann runs
Add Orderin Baselinker. - Flann creates it in Baselinker and confirms in the chat.
Get answers about your invoices
- You message Flann on WhatsApp: “What is the latest on our invoices in Baselinker?”
- Flann runs
Get Invoicesin Baselinker and shows you what it found. - Nothing in Baselinker is changed: these are look-ups, so they run straight away.
Clean up inventory products you no longer need
- You message Flann on WhatsApp: “Which inventory products in Baselinker are out of date? Remove the ones I confirm.”
- Flann runs
Get Inventory Products Datain Baselinker and shows you what it found. - Flann runs
Delete Inventory Productin Baselinker. - Each removal is confirmed in the chat.
The Baselinker jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Answering where-is-my-order messages
Today
The same message arrives again and again: where is my parcel? Each time you open Baselinker, search for the customer, find the order and copy the tracking into the chat.
With Flann
“Leila is asking where her order is. Can you check?”
Flann finds Leila's latest order in Baselinker, reads its status and tracking, and drafts a reply in her language with the details filled in. The look-up is instant.
What you stop doing: Searching orders to copy tracking numbers into chats is no longer your job.
Chasing orders still awaiting payment
Today
Bank transfer and pay-later orders sit pending in Baselinker. Remembering who still has to pay, and nudging them politely, keeps slipping down the list.
With Flann
“Which orders are still waiting on payment?”
Every pending order in Baselinker comes back to you with the customer's name and how long it has been waiting, along with a polite reminder drafted for each. Look-ups are instant.
What you stop doing: Keeping a mental list of who still owes for an order stops being necessary.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Baselinker
- Search for Baselinker in Flann’s Connectors.
- Paste your Baselinker API key into the secure form Flann opens. You will find the key in your Baselinker account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Baselinker action and fills in the details.
Reading from Baselinker is instant. Baselinker stays connected until you remove it in Connectors.
Ways to use Baselinker with Flann
Bring back one-time buyers
Ask who bought once and never came back. Flann finds them in Baselinker and drafts a reason to return.
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Baselinker and shows it to you first.
Today’s orders in one line
Ask Flann how many orders came in and what is waiting to ship. It reads Baselinker and answers in the chat.
Everything Flann can do in Baselinker
All 106 Baselinker actions, as Flann sees them.
Looks up 59
- Get Inventories
- Get Inventory Products Data
- Get Inventory Products List
- Get Inventory Products Stock
- Get Invoices
- Get Order Returns
- Get Orders by Phone
- Get Connect Integration Contractors
- Get Connect Integrations
- Get Courier Accounts
- Get Courier Fields
- Get Courier Packages Status History
- Get Couriers List
- Get External Storage Products Quantity
- Get External Storages List
- Get Inventory Available Text Field Keys
- Get Inventory Categories
- Get Inventory Document Items
- Get Inventory Document Series
- Get Inventory Documents
- Get Inventory Extra Fields
- Get Inventory Integrations
- Get Inventory Manufacturers
- Get Inventory Payers
- Get Inventory Price Groups
- Get Inventory Printout Templates
- Get Inventory Product Logs
- Get Inventory Products Prices
- Get Inventory Purchase Order Items
- Get Inventory Purchase Order Series
and 29 more
Changes 47
- Add Inventory Product
- Add Order
- Set Order Fields
- Set Order Payment
- Set Order Status
- Update Inventory Products Stock
- Add Inventory
- Add Inventory Category
- Add Inventory Document
- Add Inventory Manufacturer
- Add Inventory Payer
- Add Inventory Price Group
- Add Inventory Purchase Order
- Add Inventory Purchase Order Items
- Add Inventory Supplier
- Add Inventory Warehouse
- Add Invoice
- Add Invoice Correction
- Add Order By Split
- Add Order Duplicate
- Add Order Return
- Add Order Return Product
- Add Shop Category
- Create Package Manual
- Delete Inventory
- Delete Inventory Category
- Delete Inventory Manufacturer
- Delete Inventory Payer
- Delete Inventory Price Group
- Delete Inventory Product
and 17 more
More Ecommerce apps Flann works with
Common questions
What can Flann do with orders in Baselinker?
Flann can add, delete and look up orders in Baselinker, using 5 actions (Add Order, Add Order By Split, Delete Orders, Get Orders and more). Looking up runs straight away and changes nothing. The other actions create or change orders in Baselinker.
What can Flann do with inventory products in Baselinker?
Flann can add, delete and look up inventory products in Baselinker, using 4 actions (Add Inventory Product, Delete Inventory Product, Get Inventory Products Data, Get Inventory Products List). Looking up runs straight away and changes nothing. The other actions create or change inventory products in Baselinker.
How does Flann connect to Baselinker?
Open Connectors in Flann, choose Baselinker and paste your Baselinker API key into a secure form. You will find the key in your Baselinker account settings. Once it is connected, Flann can use 106 actions in Baselinker.
How do I ask Flann to do something in Baselinker?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Baselinker action that fits and asks if anything is missing.
Is Baselinker included in my Flann plan?
Yes. Every Flann plan includes every app, Baselinker included.