Integrations / Ecommerce
Connect Retailed to WhatsApp with an AI agent
Flann connects Retailed to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Retailed action. Picture a shop assistant who has read every order in Retailed and never forgets a customer. That is what connecting it to Flann gives you. Ask about a product, an order or a regular customer by text or voice note, and the answer arrives on your phone while the person asking is still waiting in the chat.
6 actions in Retailed. All of them only look things up, so nothing in Retailed is ever changed. You connect with your API key.
What you can ask Flann to do in Retailed
Type it or say it in a voice note. Flann works out which Retailed action you mean.
“Look up the StockX product in Retailed.”
“Show me my GOAT product prices in Retailed.”
“Find products in Retailed.”
Step by step: Retailed jobs you can hand to Flann
What happens between your message and the result in Retailed.
Get answers about your products
- You message Flann on WhatsApp: “What is the latest on our products in Retailed?”
- Flann runs
Search Productsin Retailed and shows you what it found. - Nothing in Retailed is changed: these are look-ups, so they run straight away.
Check your StockX products from WhatsApp
- You message Flann on WhatsApp: “Show me where our StockX products in Retailed stand.”
- Flann runs
Get StockX Productin Retailed and shows you what it found. - Nothing in Retailed is changed: these are look-ups, so they run straight away.
Get answers about your GOAT product prices
- You message Flann on WhatsApp: “What is the latest on our GOAT product prices in Retailed?”
- Flann runs
Get GOAT Product Pricesin Retailed and shows you what it found. - Nothing in Retailed is changed: these are look-ups, so they run straight away.
The Retailed jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Processing a refund request
Today
A refund means checking the order, confirming what was paid, deciding the amount and then working through the refund screens in Retailed. It is fiddly every time.
With Flann
“Refund Tom for the broken mug, keep the shipping”
Locating Tom's order in Retailed, Flann works out the amount for the mug alone and prepares the refund alongside a short apology. You see the figure before anything moves.
What you stop doing: Clicking through refund screens for a single item stops eating into your day.
Making it right with a discount
Today
When an order goes wrong you want to offer something back. Creating a one-off code in Retailed and writing the apology around it is another chore on a bad day.
With Flann
“Give Priya a discount on her next order, her delivery was late”
For Priya, Flann prepares a single-use discount code in Retailed and drafts an apology that includes it. You set the amount or accept its suggestion.
What you stop doing: Turning a complaint into a goodwill gesture takes a message, not a session in the admin.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Retailed
- Search for Retailed in Flann’s Connectors.
- Paste your Retailed API key into the secure form Flann opens. You will find the key in your Retailed account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Retailed action and fills in the details.
Reading from Retailed is instant. Retailed stays connected until you remove it in Connectors.
Ways to use Retailed with Flann
Today’s orders in one line
Ask Flann how many orders came in and what is waiting to ship. It reads Retailed and answers in the chat.
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Retailed and shows it to you first.
Know your best sellers
Ask what sold best this month. Flann pulls it from Retailed so you know what to reorder.
Here is what changes when Retailed goes through Flann instead of its own screens.
| Compare | In Retailed yourselfYou click through each job | Flann on RetailedYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | 6 look-ups, answered straight away |
| Retailed records | All of them, one screen at a time | 3 kinds, from one chat |
| Set-up | Nothing new to set up | Your Retailed API key, once |
YesPartlyNo
Everything Flann can do in Retailed
All 6 Retailed actions, as Flann sees them.
Looks up 6
- Get API Usage
- Get GOAT Product Prices
- Get StockX Product
- StockX Search
- StockX Trends
- Search Products
Changes 0
None.
More Ecommerce apps Flann works with
Payhip
OpenSeaCommon questions
How does Flann connect to Retailed?
Open Connectors in Flann, choose Retailed and paste your Retailed API key into a secure form. You will find the key in your Retailed account settings. Once it is connected, Flann can use 6 actions in Retailed.
How do I ask Flann to do something in Retailed?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Retailed action that fits and asks if anything is missing.
Is Retailed included in my Flann plan?
Yes. Every Flann plan includes every app, Retailed included.