Integrations / Marketing
Connect Trackdesk to WhatsApp with an AI agent
Flann connects Trackdesk to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Trackdesk action. Forget the dashboards for a moment. Tell Flann what you want to say and to whom, and it prepares the work inside Trackdesk: the copy, the list, the schedule, the links.
9 actions in Trackdesk. All of them only look things up, so nothing in Trackdesk is ever changed. You connect with your API key.
What you can ask Flann to do in Trackdesk
Type it or say it in a voice note. Flann works out which Trackdesk action you mean.
“Show me my coupons in Trackdesk.”
“Look up the daily performance report in Trackdesk.”
“Show me my tags in Trackdesk.”
What Flann can work with in Trackdesk
Trackdesk gives Flann 9 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Affiliates | look up | 2 |
Side by side, the two ways of working in Trackdesk:
| Compare | In Trackdesk yourselfYou click through each job | Flann on TrackdeskYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | 9 look-ups, answered straight away |
| Trackdesk records | All of them, one screen at a time | 7 kinds, from one chat |
| Set-up | Nothing new to set up | Your Trackdesk API key, once |
YesPartlyNo
Step by step: Trackdesk jobs you can hand to Flann
What happens between your message and the result in Trackdesk.
Get answers about your affiliates
- You message Flann on WhatsApp: “What is the latest on our affiliates in Trackdesk?”
- Flann runs
List AffiliatesandGet Affiliatein Trackdesk and shows you what it found. - Nothing in Trackdesk is changed: these are look-ups, so they run straight away.
Check your coupons from WhatsApp
- You message Flann on WhatsApp: “Show me where our coupons in Trackdesk stand.”
- Flann runs
List Couponsin Trackdesk and shows you what it found. - Nothing in Trackdesk is changed: these are look-ups, so they run straight away.
Get answers about your tags
- You message Flann on WhatsApp: “What is the latest on our tags in Trackdesk?”
- Flann runs
List Tagsin Trackdesk and shows you what it found. - Nothing in Trackdesk is changed: these are look-ups, so they run straight away.
The Trackdesk jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Trackable links for every campaign
Today
Every flyer, post and email needs its own short link so you can tell which one worked. Making and naming them in Trackdesk is fiddly, and the names are never consistent.
With Flann
“Make short links in Trackdesk for the menu page, one each for Instagram, flyer and email.”
For each channel, Flann prepares a short link in Trackdesk with a clear name and the right tracking tags, and shows you the list. A small job, done properly.
What you stop doing: Nobody has to remember the tracking tags or the naming rules.
Reusing the post that worked
Today
When a post or email does well, you mean to reuse it. Finding it again in Trackdesk and reworking it for another channel keeps slipping down the list.
With Flann
“What was our best post last month in Trackdesk? Turn it into an email.”
Looking through last month’s results in Trackdesk, Flann finds the strongest post and explains, in a sentence, why it probably landed. Then it reworks the idea as an email draft.
What you stop doing: Good ideas get a second life instead of a single outing.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Trackdesk
- Search for Trackdesk in Flann’s Connectors.
- Paste your Trackdesk API key into the secure form Flann opens. You will find the key in your Trackdesk account settings.
- From then on, message Flann on WhatsApp. It works in Trackdesk whenever a request needs it.
Reading from Trackdesk is instant. Trackdesk stays connected until you remove it in Connectors.
Ways to use Trackdesk with Flann
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Trackdesk.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Trackdesk and tells you what to change next time.
Keep lists clean
Tell Flann a customer asked to stop hearing from you. It prepares the change in Trackdesk so they are not contacted again.
Everything Flann can do in Trackdesk
All 9 Trackdesk actions, as Flann sees them.
Looks up 9
- Build Tracking Link
- Get Affiliate
- Get Daily Performance Report
- List Advertisers
- List Affiliate Tiers
- List Affiliates
- List Coupons
- List Offers
- List Tags
Changes 0
None.
More Marketing apps Flann works with
Common questions
What can Flann do with affiliates in Trackdesk?
Flann can look up affiliates in Trackdesk, using 2 actions (Get Affiliate, List Affiliates). All of them only look things up, so they run straight away.
How does Flann connect to Trackdesk?
Open Connectors in Flann, choose Trackdesk and paste your Trackdesk API key into a secure form. You will find the key in your Trackdesk account settings. Once it is connected, Flann can use 9 actions in Trackdesk.
How do I ask Flann to do something in Trackdesk?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Trackdesk action that fits and asks if anything is missing.
Is Trackdesk included in my Flann plan?
Yes. Every Flann plan includes every app, Trackdesk included.