Integrations / Marketing Automation
Connect Omnisend to WhatsApp: orders, products and contacts by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Omnisend once, then ask Flann to look things up in it or get work done in it, by text or voice note. Marketing tends to slip when the business is busy.
43 actions in Omnisend. 18 only look things up, and 25 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Omnisend
Send any of these on WhatsApp, in your own words. Flann finds the right Omnisend action and fills in the details from the conversation.
“Look up the order in Omnisend.”
“Show me my events in Omnisend.”
“Look up the contact in Omnisend.”
“Create an order in Omnisend.”
“Send an event from Omnisend.”
“Create a product in Omnisend.”
What Flann can work with in Omnisend
Omnisend gives Flann 43 actions across 13 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Categories | createdeletelook upupdate | 5 |
| Products | createdeletelook upupdate | 5 |
| Product categories | createdeletelook upupdate | 5 |
| Cart products | adddeleteupdate | 4 |
| Orders | createdeletelook upupdate | 4 |
| Contacts | look upupdate | 3 |
| Events | look upsend | 2 |
| Items | look up | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Omnisend.
| Compare | Omnisend on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about orders | By hand, screen by screen | Only the look-ups someone built | 18 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 25 changes, made from a message |
| Omnisend records | All of them, one screen at a time | Only the ones you wire up | 13 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | One sign-in to Omnisend |
YesPartlyNo
Step by step: Omnisend jobs you can hand to Flann
Each step below names the Omnisend action Flann actually runs.
Create an order from a voice note
- You message Flann on WhatsApp: “Create an order in Omnisend with these details.”
- Flann runs
Get Orderin Omnisend and shows you what it found. - Flann runs
Create Orderin Omnisend. - Flann creates it in Omnisend and confirms in the chat.
Fix a product without opening Omnisend
- You message Flann on WhatsApp: “Change the product in Omnisend: here is what is different.”
- Flann runs
List Productsin Omnisend and shows you what it found. - Flann runs
Create Productin Omnisend. - Flann makes the change in Omnisend and confirms in the chat.
Get answers about your contacts
- You message Flann on WhatsApp: “What is the latest on our contacts in Omnisend?”
- Flann runs
List ContactsandGet Contactin Omnisend and shows you what it found. - Nothing in Omnisend is changed: these are look-ups, so they run straight away.
Repetitive Omnisend work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
The monthly newsletter, drafted
Today
Each month you stare at a blank template in Omnisend, trying to remember what happened that customers would care about. The newsletter goes out late, or not at all.
With Flann
“Draft this month’s newsletter in Omnisend: new autumn menu, the quiz night and our Sunday opening.”
Flann writes the newsletter in your voice, uses a layout you have sent before from Omnisend and offers a choice of subject lines. It saves nothing yet.
What you stop doing: No more blank template at the end of the month.
A week of social posts planned
Today
Posting happens when you remember, usually late at night and one platform at a time. Some weeks Omnisend sits empty.
With Flann
“Plan next week’s posts in Omnisend: two on the new range, one behind the scenes, one customer favourite.”
Turning your outline into captions sized for each network, Flann suggests times when your audience tends to be active and drafts the full week in Omnisend. Nothing is published or scheduled by default.
What you stop doing: Your feed stops going quiet in the busy weeks.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Omnisend
- Open Connectors in Flann and choose Omnisend.
- Sign in to your Omnisend account on the secure page that opens and allow access. There is no developer account or API key to set up.
- Go back to WhatsApp and ask for what you need. Flann chooses the Omnisend action and fills in the details.
Look-ups run as soon as you ask and change nothing in Omnisend. You can disconnect Omnisend from Connectors at any time.
Ways to use Omnisend with Flann
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Omnisend.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Omnisend and tells you what to change next time.
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Omnisend and shows it to you before anything is scheduled.
Everything Flann can do in Omnisend
The full list of Omnisend actions available to Flann once you connect it.
Looks up 18
- Get Batch Information
- Get Batch Item
- Get Batch Items
- Get Batches
- Get Brand
- Get Cart
- Get Category
- Get Contact
- Get Order
- Get Product
- List Campaigns
- List Carts
- List Contacts
- List Events
- List Product Categories
- List Products
- Get Product Category
- List Categories
Changes 25
- Add Cart Product
- Create Batch
- Create Cart
- Create Category
- Create or Update Contact
- Create Order
- Create Product
- Create Product Category
- Delete Cart
- Delete Category
- Delete Order
- Delete Product
- Delete Product Category
- Remove Cart Product
- Replace Cart
- Replace Cart Product
- Replace Category
- Replace Order
- Replace Product
- Send Event
- Update Cart Product
- Update Contact
- Update Order Status
- Update Product Category
- Update Cart
More Marketing Automation apps Flann works with
Goodbits
RedditCommon questions
What can Flann do with categories in Omnisend?
Flann can create, delete, look up and update categories in Omnisend, using 5 actions (Create Category, Delete Category, Get Category, List Categories and more). Looking up runs straight away and changes nothing. The other actions create or change categories in Omnisend.
What can Flann do with products in Omnisend?
Flann can create, delete, look up and update products in Omnisend, using 5 actions (Create Product, Delete Product, Get Product, List Products and more). Looking up runs straight away and changes nothing. The other actions create or change products in Omnisend.
How does Flann connect to Omnisend?
Open Connectors in Flann, choose Omnisend and sign in to your Omnisend account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 43 actions in Omnisend.
Can I use Omnisend from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Omnisend for you. You do not need to open Omnisend.
Does connecting Omnisend cost extra?
No. Omnisend is included in every Flann plan, along with every other app Flann connects to.