Integrations / Social Media Marketing
Ordinal on WhatsApp: manage posts with an AI agent
Flann turns Ordinal into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Ordinal for you. Flann already talks to your customers on WhatsApp, Instagram, Facebook and TikTok. Linking Ordinal lets it turn what it hears there into lists, segments and campaign drafts. You stay the editor.
13 actions in Ordinal. 7 only look things up, and 6 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Ordinal
You do not need the exact wording. These are the kinds of messages Flann turns into Ordinal actions.
“Look up the post in Ordinal.”
“Show me my ideas in Ordinal.”
“Show me my labels in Ordinal.”
“Create a post in Ordinal.”
“Add an idea in Ordinal.”
What Flann can work with in Ordinal
Ordinal gives Flann 13 actions across 4 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Posts | createlook upscheduleupdate | 5 |
| Ideas | addcreatelook up | 3 |
Here is what changes when Ordinal goes through Flann instead of its own screens.
| Compare | Ordinal on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about posts | By hand, screen by screen | 7 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 6 changes, made from a message |
| Ordinal records | All of them, one screen at a time | 4 kinds, from one chat |
| Set-up | Nothing new to set up | Your Ordinal API key, once |
YesPartlyNo
Step by step: Ordinal jobs you can hand to Flann
How a request turns into real Ordinal actions, one step at a time.
Create a post from a voice note
- You message Flann on WhatsApp: “Create a post in Ordinal with these details.”
- Flann runs
List Postsin Ordinal and shows you what it found. - Flann runs
Create Postin Ordinal. - Flann creates it in Ordinal and confirms in the chat.
Get answers about your ideas
- You message Flann on WhatsApp: “What is the latest on our ideas in Ordinal?”
- Flann runs
List Ideasin Ordinal and shows you what it found. - Nothing in Ordinal is changed: these are look-ups, so they run straight away.
Check your labels from WhatsApp
- You message Flann on WhatsApp: “Show me where our labels in Ordinal stand.”
- Flann runs
List Labelsin Ordinal and shows you what it found. - Nothing in Ordinal is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Ordinal
Small jobs, repeated often, are where the time goes. Here is how they change once Ordinal is connected.
Trackable links for every campaign
Today
Every flyer, post and email needs its own short link so you can tell which one worked. Making and naming them in Ordinal is fiddly, and the names are never consistent.
With Flann
“Make short links in Ordinal for the menu page, one each for Instagram, flyer and email.”
For each channel, Flann prepares a short link in Ordinal with a clear name and the right tracking tags, and shows you the list. A small job, done properly.
What you stop doing: Nobody has to remember the tracking tags or the naming rules.
Segments based on what people buy
Today
You know which customers buy for their children and which only come in for themselves, but Ordinal treats them all the same. Building segments by hand never quite happens.
With Flann
“Tag everyone in Ordinal who bought kids’ shoes this year so we can tell them about the sale.”
Matching purchase history against your subscribers, Flann builds a segment in Ordinal of everyone who fits and shows you who is in and who was left out. Quick to check.
What you stop doing: Targeted emails stop needing an afternoon of filtering.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Ordinal
- Open Connectors in Flann and choose Ordinal.
- Paste your Ordinal API key into the secure form Flann opens. You will find the key in your Ordinal account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Ordinal action itself.
Of the 13 Ordinal actions, 7 only read. The other 6 create, update, send or delete. Disconnect Ordinal in Connectors whenever you like.
Ways to use Ordinal with Flann
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Ordinal.
Write in your voice
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Ordinal and tells you what to change next time.
Everything Flann can do in Ordinal
Every Ordinal action Flann can run, split into what it reads and what it changes.
Looks up 7
- Get Post
- Get Profile Analytics
- Get Workspace
- List Ideas
- List Labels
- List Posts
- List Profiles
Changes 6
- Add Idea To Calendar
- Create Idea
- Create Post
- Schedule Post
- Unschedule Post
- Update Post
More Social Media Marketing apps Flann works with
Customer.ioCommon questions
What can Flann do with posts in Ordinal?
Flann can create, look up, schedule and update posts in Ordinal, using 5 actions (Create Post, Get Post, List Posts, Schedule Post and more). Looking up runs straight away and changes nothing. The other actions create or change posts in Ordinal.
What can Flann do with ideas in Ordinal?
Flann can add, create and look up ideas in Ordinal, using 3 actions (Add Idea To Calendar, Create Idea, List Ideas). Looking up runs straight away and changes nothing. The other actions create or change ideas in Ordinal.
How does Flann connect to Ordinal?
Open Connectors in Flann, choose Ordinal and paste your Ordinal API key into a secure form. You will find the key in your Ordinal account settings. Once it is connected, Flann can use 13 actions in Ordinal.
Do I need to open Ordinal to use it with Flann?
No. Once Ordinal is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Ordinal.
Does connecting Ordinal cost extra?
No. Ordinal is included in every Flann plan, along with every other app Flann connects to.