Integrations / Transcription
Connect Speechmatics to WhatsApp with an AI agent
Flann is an AI agent your business talks to on WhatsApp. Connect Speechmatics once, then ask Flann to look things up in it or get work done in it, by text or voice note. Posters, menus, product photos, short videos, the words on your website. All of it sits in Speechmatics or gets made there.
7 actions in Speechmatics. 5 only look things up, and 2 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Speechmatics
Send any of these on WhatsApp, in your own words. Flann finds the right Speechmatics action and fills in the details from the conversation.
“Look up the usage in Speechmatics.”
“Look up the transcript in Speechmatics.”
Step by step: Speechmatics jobs you can hand to Flann
Each step below names the Speechmatics action Flann actually runs.
Get answers about your transcripts
- You message Flann on WhatsApp: “What is the latest on our transcripts in Speechmatics?”
- Flann runs
Get Transcriptin Speechmatics and shows you what it found. - Nothing in Speechmatics is changed: these are look-ups, so they run straight away.
Check your usages from WhatsApp
- You message Flann on WhatsApp: “Show me where our usages in Speechmatics stand.”
- Flann runs
Get Usagein Speechmatics and shows you what it found. - Nothing in Speechmatics is changed: these are look-ups, so they run straight away.
Repetitive Speechmatics work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Keeping the menu design current
Today
When a dish changes, the printed menu and the screen behind the till are both out of date. Editing the design in Speechmatics usually waits until someone asks for the soup that is no longer there.
With Flann
“Remove the soup of the day from the lunch menu in Speechmatics and add the halloumi wrap.”
The menu design in Speechmatics is edited with the spacing kept even and a short description written for the wrap in the style of the rest. A preview of the whole menu comes back so you can read it as a customer would.
What you stop doing: Waiting for a customer to point out an old menu is over.
Cleaning up product photos
Today
New stock arrives and every product needs a clean photo for the online shop. Cutting out backgrounds one by one in Speechmatics swallows an evening.
With Flann
“Here are today’s photos of the new candles. Clean white backgrounds in Speechmatics, please.”
Every photo goes through Speechmatics, losing its background and gaining a centred product sized to match the rest of your shop. You see them side by side with the originals.
What you stop doing: Cutting out backgrounds by hand, photo after photo, is finished.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Speechmatics
- In Flann, go to Connectors and find Speechmatics.
- Paste your Speechmatics API key into the secure form Flann opens. You will find the key in your Speechmatics account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Speechmatics action itself.
Look-ups run as soon as you ask and change nothing in Speechmatics. You can disconnect Speechmatics from Connectors at any time.
Ways to use Speechmatics with Flann
Turn a rough idea into a draft
Send Flann a voice note. It uses Speechmatics to prepare a first version, ready for your edits.
Find the file you made
Ask for last month’s poster or video. Flann finds it in Speechmatics and brings it into the chat.
Make this week’s post
Describe the offer. Flann prepares the piece in Speechmatics and shows it to you before anything is published.
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Speechmatics.
| Compare | In Speechmatics yourselfYou click through each job | A fixed workflowTriggers built in advance | Flann on SpeechmaticsYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | Only the look-ups someone built | 5 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 2 changes, made from a message |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Speechmatics API key, once |
YesPartlyNo
Everything Flann can do in Speechmatics
The full list of Speechmatics actions available to Flann once you connect it.
Looks up 5
- Discover Speech Features
- Get Transcript
- Get Transcription Job
- Get Usage
- List Transcription Jobs
Changes 2
- Create Transcription Job
- Delete Transcription Job
More Transcription apps Flann works with
Common questions
How does Flann connect to Speechmatics?
Open Connectors in Flann, choose Speechmatics and paste your Speechmatics API key into a secure form. You will find the key in your Speechmatics account settings. Once it is connected, Flann can use 7 actions in Speechmatics.
Can I use Speechmatics from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Speechmatics for you. You do not need to open Speechmatics.
Which Flann plan do I need for Speechmatics?
Any of them. Every Flann plan includes Speechmatics and every other app.