Integrations / Product Management
Manage Productboard products and companies from WhatsApp
Flann connects Productboard to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Productboard action. Productboard keeps track of the work. Flann lets you add to it, check it and update it from WhatsApp.
99 actions in Productboard. 48 only look things up, and 51 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Productboard
Type it or say it in a voice note. Flann works out which Productboard action you mean.
“Look up the product in Productboard.”
“Show me my feedback form configurations in Productboard.”
“Show me my note tags in Productboard.”
“Create a note in Productboard.”
“Update the product in Productboard.”
“Add a note tag in Productboard.”
What Flann can work with in Productboard
Productboard gives Flann 99 actions across 28 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Companies | createdeletelook upupdate | 5 |
| Users | createdeletelook upupdate | 5 |
| Note tags | adddeletelook up | 3 |
| Products | look upupdate | 3 |
| Note links | createlook up | 2 |
| Objective-Feature links | createdelete | 2 |
| Features | createdeletelook upupdate | 5 |
| Releases | createdeletelook upupdate | 5 |
How the same product job compares, in Productboard directly and through Flann.
| Compare | Opening ProductboardLog in, find it, do it | Productboard through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about products | Filters and searches you run yourself | 48 look-ups, answered straight away |
| Making changes | Typed in by hand | 51 changes, made from a message |
| Productboard records | All of them, one screen at a time | 28 kinds, from one chat |
| Getting connected | Nothing new to set up | One sign-in to Productboard |
YesPartlyNo
Step by step: Productboard jobs you can hand to Flann
What happens between your message and the result in Productboard.
Fix a product without opening Productboard
- You message Flann on WhatsApp: “Change the product in Productboard: here is what is different.”
- Flann runs
Retrieve Productin Productboard and shows you what it found. - Flann runs
Update Productin Productboard. - Flann makes the change in Productboard and confirms in the chat.
Create a company from a voice note
- You message Flann on WhatsApp: “Create a company in Productboard with these details.”
- Flann runs
List Companiesin Productboard and shows you what it found. - Flann runs
Create Company in Productboardin Productboard. - Flann creates it in Productboard and confirms in the chat.
Clean up users you no longer need
- You message Flann on WhatsApp: “Which users in Productboard are out of date? Remove the ones I confirm.”
- Flann runs
List Usersin Productboard and shows you what it found. - Flann runs
Delete Userin Productboard. - Each removal is confirmed in the chat.
The Productboard jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Getting billable time ready to invoice
Today
Agency and consultancy work depends on billing the time you tracked. Pulling each client’s billable entries out of Productboard and checking them against the project is slow, so invoices go out late.
With Flann
“How much billable time for Harbour Studio is in Productboard and not invoiced yet?”
Every billable entry for that client is pulled from Productboard, grouped by project and person, with anything missing a description marked. You get a summary ready to turn into an invoice.
What you stop doing: Combing through time entries before every invoice is no longer needed.
Spotting work that has stalled
Today
A job can sit in the same column of Productboard for weeks without anyone noticing. You only find out when a customer chases.
With Flann
“Anything in Productboard that hasn’t moved since last week?”
Comparing this week’s board in Productboard with last week’s, Flann lists tasks with no updates, comments or status change, along with how long each has been stuck and who holds it. That part is a look-up.
What you stop doing: Finding stuck work only when a customer complains stops happening.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Productboard
- Search for Productboard in Flann’s Connectors.
- Sign in to your Productboard account on the secure page that opens and allow access. There is no developer account or API key to set up.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Productboard action itself.
Reading from Productboard is instant. Productboard stays connected until you remove it in Connectors.
Ways to use Productboard with Flann
Capture tasks as they come up
Send Flann a voice note with the job. It prepares the task in Productboard and asks you to confirm.
What is due today
Ask Flann what is overdue or due today. It reads Productboard and sends you the list.
Close things off
Tell Flann a job is done. It prepares the update in Productboard so the list stays honest.
Everything Flann can do in Productboard
All 99 Productboard actions, as Flann sees them.
Looks up 48
- Get Component
- Get Hierarchy Entity Custom Field
- Get Notes Configuration V2
- Get Objective
- List Companies
- List Custom Field Values
- List Custom Fields
- List Entities V2
- List Feature Initiatives
- List Feature Objectives
- List Feature Release Assignments
- List Feature Statuses
- List Feedback Form Configurations
- List Initiatives
- List Jira Integrations
- List Key Results
- List Notes V2
- List Objective Linked Features
- List Objective Linked Initiatives
- List Plugin Integrations
- List Releases
- List SCIM Users
- List Users
- Retrieve Company
- Retrieve Product
- Retrieve User
- Search Entities V2
- Get Custom Field Value
- Get Entity Configuration
- Get Entity V2
and 18 more
Changes 51
- Create Company Custom Field
- Create Company in Productboard
- Create Component
- Create Entity (v2)
- Create Feature
- Create Note (v2)
- Create Objective
- Create Release
- Create User
- Create Webhook Subscription
- Set Feature Release Assignment
- Update Company
- Update Component
- Update Note V2
- Update Objective
- Update Product
- Update Release
- Update User
- Add Note Followers
- Add Note Tag
- Create Entity Relationship
- Create Feature-Objective Link
- Create Note Link
- Create Objective-Feature Link
- Delete Company
- Delete Company Field
- Delete Custom Field Value
- Delete Entity Relationship
- Delete Entity V2
- Delete Feature
and 21 more
More Product Management apps Flann works with
OutlineCommon questions
What can Flann do with companies in Productboard?
Flann can create, delete, look up and update companies in Productboard, using 5 actions (Create Company in Productboard, Delete Company, List Companies, Retrieve Company and more). Looking up runs straight away and changes nothing. The other actions create or change companies in Productboard.
What can Flann do with users in Productboard?
Flann can create, delete, look up and update users in Productboard, using 5 actions (Create User, Delete User, List Users, Retrieve User and more). Looking up runs straight away and changes nothing. The other actions create or change users in Productboard.
How does Flann connect to Productboard?
Open Connectors in Flann, choose Productboard and sign in to your Productboard account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 99 actions in Productboard.
How do I ask Flann to do something in Productboard?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Productboard action that fits and asks if anything is missing.
Is Productboard included in my Flann plan?
Yes. Every Flann plan includes every app, Productboard included.