Integrations / Internet Of Things
Connect Detrack to WhatsApp with an AI agent
Flann is an AI agent your business talks to on WhatsApp. Connect Detrack once, then ask Flann to look things up in it or get work done in it, by text or voice note. Detrack is a technical tool. If your business or your developer uses it, Flann can reach it from WhatsApp too.
19 actions in Detrack. 9 only look things up, and 10 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Detrack
Send any of these on WhatsApp, in your own words. Flann finds the right Detrack action and fills in the details from the conversation.
“Show me my depots in Detrack.”
“Show me my vehicles in Detrack.”
“Show me my deliveries in Detrack.”
“Create a depot in Detrack.”
“Add a collection in Detrack.”
“Edit the delivery in Detrack.”
What Flann can work with in Detrack
Detrack gives Flann 19 actions across 5 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Deliveries | deleteupdatelook up | 4 |
| Collections | adddeletelook up | 3 |
| Depots | createlook up | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Detrack.
| Compare | In Detrack yourselfYou click through each job | A fixed workflowTriggers built in advance | Flann on DetrackYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | Only the look-ups someone built | 9 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 10 changes, made from a message |
| Detrack records | All of them, one screen at a time | Only the ones you wire up | 5 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Detrack API key, once |
YesPartlyNo
Step by step: Detrack jobs you can hand to Flann
Each step below names the Detrack action Flann actually runs.
Fix a delivery without opening Detrack
- You message Flann on WhatsApp: “Change the delivery in Detrack: here is what is different.”
- Flann runs
View All Deliveriesin Detrack and shows you what it found. - Flann runs
Edit Deliveryin Detrack. - Flann makes the change in Detrack and confirms in the chat.
Create a collection from a voice note
- You message Flann on WhatsApp: “Create a collection in Detrack with these details.”
- Flann runs
View All Collectionsin Detrack and shows you what it found. - Flann runs
Add Collectionin Detrack. - Flann creates it in Detrack and confirms in the chat.
Get answers about your depots
- You message Flann on WhatsApp: “What is the latest on our depots in Detrack?”
- Flann runs
List Depotsin Detrack and shows you what it found. - Nothing in Detrack is changed: these are look-ups, so they run straight away.
Repetitive Detrack work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Passing a fault to the right person
Today
When something breaks, you forward a screenshot to your developer with a vague description. They then ask the questions you could not answer.
With Flann
“Send Dan the details of this error so he can look at it.”
Flann gathers what Dan will need from Detrack: when the error started, how often it happens and which part of the system is affected. It drafts a clear message to him with those facts.
What you stop doing: Your role as messenger between customers and developer comes to an end.
What changed this week
Today
Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.
With Flann
“What did the team change on the app this week?”
Flann reads the recent changes recorded in Detrack and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.
What you stop doing: You are no longer the last to know what changed in your own product.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Detrack
- Search for Detrack in Flann’s Connectors.
- Paste your Detrack API key into the secure form Flann opens. You will find the key in your Detrack account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Detrack action and fills in the details.
Look-ups run as soon as you ask and change nothing in Detrack. You can disconnect Detrack from Connectors at any time.
Ways to use Detrack with Flann
Look things up fast
Ask for the record you need. Flann finds it in Detrack and brings it into the chat.
Make a change safely
Tell Flann what to change.
Problems in plain words
Ask what went wrong overnight. Flann reads Detrack and explains it without the jargon.
Everything Flann can do in Detrack
The full list of Detrack actions available to Flann once you connect it.
Looks up 9
- Get Job by DO and Date
- Get Job By Query
- List Depots
- List Jobs V2
- Search Jobs
- Search
- View All Collections
- View All Deliveries
- View All Vehicles
Changes 10
- Create Depot
- Add Collection
- Bulk Create Depots
- Bulk Delete Depots
- Delete All Collections
- Delete All Deliveries
- Delete Delivery
- Delete Job by Query
- Edit Delivery
- Update Depots Bulk
More Internet Of Things apps Flann works with
Common questions
What can Flann do with deliveries in Detrack?
Flann can delete, update and look up deliveries in Detrack, using 4 actions (Delete All Deliveries, Delete Delivery, Edit Delivery, View All Deliveries). Looking up runs straight away and changes nothing. The other actions create or change deliveries in Detrack.
What can Flann do with collections in Detrack?
Flann can add, delete and look up collections in Detrack, using 3 actions (Add Collection, Delete All Collections, View All Collections). Looking up runs straight away and changes nothing. The other actions create or change collections in Detrack.
How does Flann connect to Detrack?
Open Connectors in Flann, choose Detrack and paste your Detrack API key into a secure form. You will find the key in your Detrack account settings. Once it is connected, Flann can use 19 actions in Detrack.
Can I use Detrack from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Detrack for you. You do not need to open Detrack.
Is Detrack included in my Flann plan?
Yes. Every Flann plan includes every app, Detrack included.