Integrations / Security & Identity Tools
Connect IBM X-Force Exchange to WhatsApp with an AI agent
Flann connects IBM X-Force Exchange to the WhatsApp chat you already run your business from. You ask, and Flann picks the right IBM X-Force Exchange action. Devices, logins, servers and the small apps your team built all leave a trail in IBM X-Force Exchange. Flann can read that trail for you. Ask by text or voice note and the answer comes in sentences, not error codes.
7 actions in IBM X-Force Exchange. 6 only look things up, and 1 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in IBM X-Force Exchange
Type it or say it in a voice note. Flann works out which IBM X-Force Exchange action you mean.
“Look up the IPR category list in IBM X-Force Exchange.”
“Show me my latest public collections in IBM X-Force Exchange.”
“Look up the public collections paginated in IBM X-Force Exchange.”
Step by step: IBM X-Force Exchange jobs you can hand to Flann
What happens between your message and the result in IBM X-Force Exchange.
Get answers about your collections
- You message Flann on WhatsApp: “What is the latest on our collections in IBM X-Force Exchange?”
- Flann runs
Get Latest Public Collectionsin IBM X-Force Exchange and shows you what it found. - Nothing in IBM X-Force Exchange is changed: these are look-ups, so they run straight away.
Check your IPR categories from WhatsApp
- You message Flann on WhatsApp: “Show me where our IPR categories in IBM X-Force Exchange stand.”
- Flann runs
Get IPR Category Listin IBM X-Force Exchange and shows you what it found. - Nothing in IBM X-Force Exchange is changed: these are look-ups, so they run straight away.
Get answers about your collections paginateds
- You message Flann on WhatsApp: “What is the latest on our collections paginateds in IBM X-Force Exchange?”
- Flann runs
Get Public Collections Paginatedin IBM X-Force Exchange and shows you what it found. - Nothing in IBM X-Force Exchange is changed: these are look-ups, so they run straight away.
The IBM X-Force Exchange jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Passing a fault to the right person
Today
When something breaks, you forward a screenshot to your developer with a vague description. They then ask the questions you could not answer.
With Flann
“Send Dan the details of this error so he can look at it.”
Flann gathers what Dan will need from IBM X-Force Exchange: when the error started, how often it happens and which part of the system is affected. It drafts a clear message to him with those facts.
What you stop doing: Your role as messenger between customers and developer comes to an end.
Fridge and sensor check-ins
Today
Fridges, sensors and connected equipment report into IBM X-Force Exchange, but nobody looks unless something has already spoiled.
With Flann
“Are the fridges and freezers all at the right temperature?”
Flann reads the latest readings from IBM X-Force Exchange and tells you whether anything sits outside its normal range. A unit that has been drifting is named, with how long it has been drifting.
What you stop doing: Walking round checking displays just to feel sure is no longer needed.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to IBM X-Force Exchange
- In Flann, go to Connectors and find IBM X-Force Exchange.
- Paste your IBM X-Force Exchange API key into the secure form Flann opens. You will find the key in your IBM X-Force Exchange account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right IBM X-Force Exchange action itself.
Reading from IBM X-Force Exchange is instant. IBM X-Force Exchange stays connected until you remove it in Connectors.
Ways to use IBM X-Force Exchange with Flann
Check status from your phone
Ask Flann whether everything is running. It checks IBM X-Force Exchange and answers in the chat.
Problems in plain words
Ask what went wrong overnight. Flann reads IBM X-Force Exchange and explains it without the jargon.
Make a change safely
Tell Flann what to change.
Side by side, the two ways of working in IBM X-Force Exchange:
| Compare | Opening IBM X-Force ExchangeLog in, find it, do it | IBM X-Force Exchange through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 6 look-ups, answered straight away |
| Making changes | Typed in by hand | 1 change, made from a message |
| IBM X-Force Exchange records | All of them, one screen at a time | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Your IBM X-Force Exchange API key, once |
YesPartlyNo
Everything Flann can do in IBM X-Force Exchange
All 7 IBM X-Force Exchange actions, as Flann sees them.
Looks up 6
- Get Latest Public Collections
- Get Public Collections Paginated
- Get User Profile Information
- Get Current API Version
- Get IPR Category List
- Get URL Category List
Changes 1
- Generate API Key and Password
More Security & Identity Tools apps Flann works with
Contentful
Weights & Biases
1PasswordCommon questions
How does Flann connect to IBM X-Force Exchange?
Open Connectors in Flann, choose IBM X-Force Exchange and paste your IBM X-Force Exchange API key into a secure form. You will find the key in your IBM X-Force Exchange account settings. Once it is connected, Flann can use 7 actions in IBM X-Force Exchange.
How do I ask Flann to do something in IBM X-Force Exchange?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the IBM X-Force Exchange action that fits and asks if anything is missing.
Which Flann plan do I need for IBM X-Force Exchange?
Any of them. Every Flann plan includes IBM X-Force Exchange and every other app.