Integrations / Product Management
Manage Boxhero items and members from WhatsApp
Flann connects Boxhero to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Boxhero action. Connecting Boxhero to Flann does not change how your team works in it. They keep their boards, lists and timers.
14 actions in Boxhero. 12 only look things up, and 2 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Boxhero
Type it or say it in a voice note. Flann works out which Boxhero action you mean.
“Look up the item in Boxhero.”
“Look up the member in Boxhero.”
“Show me my team members in Boxhero.”
“Delete the item in Boxhero.”
What Flann can work with in Boxhero
Boxhero gives Flann 14 actions across 4 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Items | deletelook up | 3 |
| Members | look up | 2 |
Here is what changes when Boxhero goes through Flann instead of its own screens.
| Compare | Opening BoxheroLog in, find it, do it | Boxhero through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about items | By hand, screen by screen | 12 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 2 changes, made from a message |
| Boxhero records | All of them, one screen at a time | 4 kinds, from one chat |
| Set-up | Nothing new to set up | Your Boxhero API key, once |
YesPartlyNo
Step by step: Boxhero jobs you can hand to Flann
What happens between your message and the result in Boxhero.
Clean up items you no longer need
- You message Flann on WhatsApp: “Which items in Boxhero are out of date? Remove the ones I confirm.”
- Flann runs
List Itemsin Boxhero and shows you what it found. - Flann runs
Delete Itemin Boxhero. - Each removal is confirmed in the chat.
Get answers about your members
- You message Flann on WhatsApp: “What is the latest on our members in Boxhero?”
- Flann runs
List Team MembersandGet Memberin Boxhero and shows you what it found. - Nothing in Boxhero is changed: these are look-ups, so they run straight away.
Check your locations from WhatsApp
- You message Flann on WhatsApp: “Show me where our locations in Boxhero stand.”
- Flann runs
Get Locationin Boxhero and shows you what it found. - Nothing in Boxhero is changed: these are look-ups, so they run straight away.
The Boxhero jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Nudging the team about late jobs
Today
Some tasks in Boxhero have sat past their due date for days. Messaging each person to ask how it is going feels like nagging, so you put it off.
With Flann
“Chase whoever has overdue jobs in Boxhero, nicely.”
Overdue tasks in Boxhero are grouped by person, and a friendly nudge is drafted for each one, naming the job and asking for a new date if they need it.
What you stop doing: Writing the awkward chaser to each person is no longer yours to do.
Starting a new client project from the template
Today
Each new client or job means copying your template project in Boxhero, renaming it, adjusting dates and assigning people. Small mistakes slip in, like the last client’s name in a task.
With Flann
“New job for Clarke Dental, starts on the first. Set it up from our fit-out template in Boxhero.”
A copy of your template in Boxhero is renamed, dated from the start you gave and assigned to the usual people for each stage. Anything that still mentions the previous client is flagged.
What you stop doing: Copying and adjusting the template by hand for each new job is no longer on your desk.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Boxhero
- In Flann, go to Connectors and find Boxhero.
- Paste your Boxhero API key into the secure form Flann opens. You will find the key in your Boxhero account settings.
- From then on, message Flann on WhatsApp. It works in Boxhero whenever a request needs it.
Reading from Boxhero is instant. Boxhero stays connected until you remove it in Connectors.
Ways to use Boxhero with Flann
Close things off
Tell Flann a job is done. It prepares the update in Boxhero so the list stays honest.
What is due today
Ask Flann what is overdue or due today. It reads Boxhero and sends you the list.
Plan the week in a message
Tell Flann what needs doing this week.
Everything Flann can do in Boxhero
All 14 Boxhero actions, as Flann sees them.
Looks up 12
- BoxHero - List Basic Transactions
- BoxHero - List Location Transactions
- BoxHero - List Locations
- Get Item
- Get Linked Team Info
- Get Member
- List Items
- List Team Members
- BoxHero - List Partners
- Get Item Attribute
- Get Location
- List Item Attributes
Changes 2
- BoxHero - Delete Location
- Delete Item
More Product Management apps Flann works with
Grist
ShortcutCommon questions
What can Flann do with items in Boxhero?
Flann can delete and look up items in Boxhero, using 3 actions (Delete Item, Get Item, List Items). Looking up runs straight away and changes nothing. The other actions create or change items in Boxhero.
What can Flann do with members in Boxhero?
Flann can look up members in Boxhero, using 2 actions (Get Member, List Team Members). All of them only look things up, so they run straight away.
How does Flann connect to Boxhero?
Open Connectors in Flann, choose Boxhero and paste your Boxhero API key into a secure form. You will find the key in your Boxhero account settings. Once it is connected, Flann can use 14 actions in Boxhero.
How do I ask Flann to do something in Boxhero?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Boxhero action that fits and asks if anything is missing.
Which Flann plan do I need for Boxhero?
Any of them. Every Flann plan includes Boxhero and every other app.