Integrations / File Management & Storage

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Connect Box to WhatsApp: files, tasks and links by chat

Flann is an AI agent your business talks to on WhatsApp. Connect Box once, then ask Flann to look things up in it or get work done in it, by text or voice note. Think of Flann as the assistant who knows where everything in Box is filed. You ask on WhatsApp, by text or voice note, and it searches, opens and reads.

284 actions in Box. 131 only look things up, and 153 create, update, send or delete. You connect with a one-click sign-in.

What you can ask Flann to do in Box

Send any of these on WhatsApp, in your own words. Flann finds the right Box action and fills in the details from the conversation.

FlannWhatsApp
  • “Find a file in Box.”

  • “Show me my items in Box.”

  • “Show me my file comments in Box.”

  • “Create a folder in Box.”

  • “Delete the file in Box.”

  • “Create a comment in Box.”

What Flann can work with in Box

Box gives Flann 284 actions across 68 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Linksadddeletelook upupdate11
Filescopydeletedownloadsearchlook uprestore8
Usersaddcreatedeletelook upupdate8
Folderscopycreatedeletesearchlook uprestore7
Tasksassigncreatedeletelook upupdate6
Skill cardscreatedeletelook upupdate5
Web linkscreatedeletelook uprestoreupdate5
Commentscreatedeletelook upupdate4

There are three ways to get files work done in Box. Side by side:

CompareOpening BoxLog in, find it, do itA rules toolRuns the steps you wired upBox through FlannAsk and get it done
Getting started on a jobOpen the app and find the right pageOnly what was wired up in advanceA WhatsApp message, typed or spoken
Finding answers about filesFilters and searches you run yourselfOnly the look-ups someone built131 look-ups, answered straight away
Making changesTyped in by handRun unchecked once built153 changes, made from a message
Box recordsAll of them, one screen at a timeOnly the ones you wire up68 kinds, from one chat
Getting connectedNothing new to set upSomeone builds and maintains each flowOne sign-in to Box

YesPartlyNo

Step by step: Box jobs you can hand to Flann

Each step below names the Box action Flann actually runs.

Change

Create a file from a voice note

  1. You message Flann on WhatsApp: “Create a file in Box with these details.”
  2. Flann runs Find file for shared link in Box and shows you what it found.
  3. Flann runs Delete file in Box.
  4. Flann creates it in Box and confirms in the chat.
Change

Fix a task without opening Box

  1. You message Flann on WhatsApp: “Change the task in Box: here is what is different.”
  2. Flann runs List tasks on file in Box and shows you what it found.
  3. Flann runs Update task in Box.
  4. Flann makes the change in Box and confirms in the chat.
Change

Clean up links you no longer need

  1. You message Flann on WhatsApp: “Which links in Box are out of date? Remove the ones I confirm.”
  2. Flann runs Get shared link for file in Box and shows you what it found.
  3. Flann runs Remove shared link from file in Box.
  4. Each removal is confirmed in the chat.

Repetitive Box work Flann takes off your plate

These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.

Chasing the unsigned agreements

Today

Every week a few agreements sit unsigned in Box. Working out who has not signed, and writing a polite nudge to each person, quietly eats the end of your Friday afternoon.

With Flann

“Which agreements in Box are still waiting for a signature?”

Open envelopes in Box come back as one list: who each is waiting on and how long it has been out. A short reminder is drafted for each signer, in the tone you use with customers and suppliers, and checked against what was already sent so nobody is nagged twice in a week.

What you stop doing: Keeping a mental list of who still owes you a signature stops being your job.

Filling in the same template again

Today

Quotes, welcome letters and job sheets all start from the same template in Box. You copy it, rename it and retype the details every time, and an old customer’s name sometimes slips through.

With Flann

“Make a welcome pack for Sarah Okafor from the new member template in Box.”

A fresh copy of your template in Box is filled with the name, start date and membership details you gave, and checked for anything left over from the last person. You see the finished document before it is saved.

What you stop doing: Retyping a customer’s details into a copied template is a thing of the past.

How Flann connects to Box

  1. Search for Box in Flann’s Connectors.
  2. Sign in to your Box account on the secure page that opens and allow access. There is no developer account or API key to set up.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Box action and fills in the details.

Look-ups run as soon as you ask and change nothing in Box. You can disconnect Box from Connectors at any time.

Ways to use Box with Flann

Start a document by voice

Send Flann the gist in a voice note. It prepares the document in Box for you to check.

Find it without searching

Ask for last month’s price list or the signed agreement. Flann searches Box and brings it into the chat.

Keep things in order

Tell Flann where something belongs.

Everything Flann can do in Box

The full list of Box actions available to Flann once you connect it.

Looks up 131

  • Download file
  • Find file for shared link
  • Get file information
  • Get folder information
  • List file comments
  • List items in folder
  • Search for content
  • Ask question
  • Authorize user
  • Download zip archive
  • Extract metadata freeform
  • Extract metadata structured
  • Find folder for shared link
  • Find item for shared link
  • Find metadata template by instance id
  • Generate text
  • Get AI Agent by ID
  • Get ai agent default configuration
  • Get allowed collaboration domain
  • Get box sign request by id
  • Get Box Sign Template by ID
  • Get collaboration
  • Get collection by id
  • Get comment
  • Get current user
  • Get device pin
  • Get file request
  • Get file thumbnail
  • Get file version
  • Get file version legal hold

and 101 more

Changes 153

  • Create Box Sign Request
  • Create collaboration
  • Create comment
  • Create folder
  • Delete file
  • Request access token
  • Update file
  • Update folder
  • Add classification to file
  • Add classification to folder
  • Add domain to list of allowed collaboration domains
  • Add initial classifications
  • Add or update user avatar
  • Add shared link to file
  • Add shared link to folder
  • Add shared link to web link
  • Add user to group
  • Append metadata taxonomy level
  • Apply watermark to file
  • Apply watermark to folder
  • Assign legal hold policy
  • Assign retention policy
  • Assign storage policy
  • Assign task
  • Cancel box sign request
  • Change shield information barrier status
  • Commit upload session
  • Copy file
  • Copy file request
  • Copy folder

and 123 more

More File Management & Storage apps Flann works with

See all integrations

Common questions

What can Flann do with links in Box?

Flann can add, delete, look up and update links in Box, using 11 actions (Add shared link to file, Add shared link to folder, Add shared link to web link, Remove shared link from file and more). Looking up runs straight away and changes nothing. The other actions create or change links in Box.

What can Flann do with files in Box?

Flann can copy, delete, download, search and look up files in Box, using 8 actions (Copy file, Delete file, Download file, Find file for shared link and more). Looking up runs straight away and changes nothing. The other actions create or change files in Box.

How does Flann connect to Box?

Open Connectors in Flann, choose Box and sign in to your Box account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 284 actions in Box.

Can I use Box from WhatsApp?

Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Box for you. You do not need to open Box.

Is Box included in my Flann plan?

Yes. Every Flann plan includes every app, Box included.

Put Box to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Box and ask for what you need. Live in 24 hours.