Integrations / AI Agents
Manage Voiceflow knowledge documents from WhatsApp
Flann connects Voiceflow to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Voiceflow action. Each AI service you sign up for usually brings another login, another interface and another habit to learn. Flann removes that layer. You describe the outcome on WhatsApp, and Flann decides when Voiceflow is the right tool for it.
20 actions in Voiceflow. 13 only look things up, and 7 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Voiceflow
Type it or say it in a voice note. Flann works out which Voiceflow action you mean.
“Show me my projects in Voiceflow.”
“Look up project analytics in Voiceflow.”
“Look up the conversation state in Voiceflow.”
“Send a conversation message from Voiceflow.”
“Update the conversation variables in Voiceflow.”
“Create a variable in Voiceflow.”
What Flann can work with in Voiceflow
Voiceflow gives Flann 20 actions across 11 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Knowledge documents | importlook up | 2 |
| Variables | createdeletelook upupdate | 4 |
| Environments | exportlook uppublish | 3 |
| Transcripts | look upsearch | 2 |
How the same knowledge document job compares, in Voiceflow directly and through Flann.
| Compare | Opening VoiceflowLog in, find it, do it | Voiceflow through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about knowledge documents | By hand, screen by screen | 13 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 7 changes, made from a message |
| Voiceflow records | All of them, one screen at a time | 11 kinds, from one chat |
| Set-up | Nothing new to set up | Your Voiceflow API key, once |
YesPartlyNo
Step by step: Voiceflow jobs you can hand to Flann
What happens between your message and the result in Voiceflow.
Create a variable from a voice note
- You message Flann on WhatsApp: “Create a variable in Voiceflow with these details.”
- Flann runs
List Variablesin Voiceflow and shows you what it found. - Flann runs
Create Variablein Voiceflow. - Flann creates it in Voiceflow and confirms in the chat.
Get answers about your projects
- You message Flann on WhatsApp: “What is the latest on our projects in Voiceflow?”
- Flann runs
List Projectsin Voiceflow and shows you what it found. - Nothing in Voiceflow is changed: these are look-ups, so they run straight away.
Add a knowledge document while you are on the move
- You message Flann on WhatsApp: “Add a knowledge document to Voiceflow: here are the details.”
- Flann runs
List Knowledge Documentsin Voiceflow and shows you what it found. - Flann runs
Import Knowledge Document from URLin Voiceflow. - Flann creates it in Voiceflow and confirms in the chat.
The Voiceflow jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Transcribe and summarise a call
Today
Long supplier calls and meetings end with a recording nobody listens to again. The decisions get lost.
With Flann
“Transcribe this recording and give me the decisions and who owes what.”
Flann sends the recording to Voiceflow for transcription and reads the result itself. You get the decisions, the actions and who agreed to each, in a few lines.
What you stop doing: Replaying recordings to remember what was agreed is a thing of the past.
Images for this week’s post
Today
You need a picture for a promotion. Making one means opening another app, trying prompt after prompt and downloading files.
With Flann
“Make three image options with Voiceflow for our weekend brunch post.”
Flann writes a clear brief from what you said and what it knows about your business, then asks Voiceflow for the images. The options arrive in the chat so you can pick one or ask for changes.
What you stop doing: No more wrestling with a design tool for a single picture.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Voiceflow
- Search for Voiceflow in Flann’s Connectors.
- Paste your Voiceflow API key into the secure form Flann opens. You will find the key in your Voiceflow account settings.
- From then on, message Flann on WhatsApp. It works in Voiceflow whenever a request needs it.
Reading from Voiceflow is instant. Voiceflow stays connected until you remove it in Connectors.
Ways to use Voiceflow with Flann
No new app to learn
You keep talking to Flann. Voiceflow works in the background.
Add a specialist
Flann uses Voiceflow for the jobs it is built for, then brings the result back into your chat.
One conversation, many tools
Ask Flann for the outcome. It decides when Voiceflow is the right tool and uses it.
Everything Flann can do in Voiceflow
All 20 Voiceflow actions, as Flann sees them.
Looks up 13
- Export Environment
- Get Agent Configuration
- Get Conversation State
- Get Transcript
- List Agent Components
- List Environments
- List Knowledge Documents
- List Projects
- List Variables
- List Workspaces
- Query Knowledge Base
- Query Project Analytics
- Search Transcripts
Changes 7
- Create Variable
- Delete Variable
- Import Knowledge Document from URL
- Publish Environment
- Send Conversation Message
- Update Conversation Variables
- Update Variable
More AI Agents apps Flann works with
HoneyhiveCommon questions
What can Flann do with knowledge documents in Voiceflow?
Flann can import and look up knowledge documents in Voiceflow, using 2 actions (Import Knowledge Document from URL, List Knowledge Documents). Looking up runs straight away and changes nothing. The other actions create or change knowledge documents in Voiceflow.
What can Flann do with variables in Voiceflow?
Flann can create, delete, look up and update variables in Voiceflow, using 4 actions (Create Variable, Delete Variable, List Variables, Update Variable). Looking up runs straight away and changes nothing. The other actions create or change variables in Voiceflow.
How does Flann connect to Voiceflow?
Open Connectors in Flann, choose Voiceflow and paste your Voiceflow API key into a secure form. You will find the key in your Voiceflow account settings. Once it is connected, Flann can use 20 actions in Voiceflow.
How do I ask Flann to do something in Voiceflow?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Voiceflow action that fits and asks if anything is missing.
Is Voiceflow included in my Flann plan?
Yes. Every Flann plan includes every app, Voiceflow included.