Integrations / Ecommerce
Manage Starshipit orders and shipping labels from WhatsApp
Flann connects Starshipit to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Starshipit action. Your store does not close when you do. Orders keep landing in Starshipit overnight, and in the morning Flann can tell you what came in, what needs packing and which customers wrote with a question while you slept. Look-ups never do.
15 actions in Starshipit. 10 only look things up, and 5 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Starshipit
Type it or say it in a voice note. Flann works out which Starshipit action you mean.
“Find orders in Starshipit.”
“Show me my products in Starshipit.”
“Look up the WMS inventory in Starshipit.”
“Create an order in Starshipit.”
“Create a manifest in Starshipit.”
“Create shipping labels in Starshipit.”
What Flann can work with in Starshipit
Starshipit gives Flann 15 actions across 10 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Orders | createlook upsearchupdate | 4 |
| Shipping labels | create | 2 |
| Manifests | createlook up | 2 |
How the same order job compares, in Starshipit directly and through Flann.
| Compare | Opening StarshipitLog in, find it, do it | Starshipit through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about orders | Filters and searches you run yourself | 10 look-ups, answered straight away |
| Making changes | Typed in by hand | 5 changes, made from a message |
| Starshipit records | All of them, one screen at a time | 10 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Starshipit API key, once |
YesPartlyNo
Step by step: Starshipit jobs you can hand to Flann
What happens between your message and the result in Starshipit.
Create an order from a voice note
- You message Flann on WhatsApp: “Create an order in Starshipit with these details.”
- Flann runs
Search Ordersin Starshipit and shows you what it found. - Flann runs
Create Orderin Starshipit. - Flann creates it in Starshipit and confirms in the chat.
Get answers about your products
- You message Flann on WhatsApp: “What is the latest on our products in Starshipit?”
- Flann runs
List Productsin Starshipit and shows you what it found. - Nothing in Starshipit is changed: these are look-ups, so they run straight away.
Check your unshipped orders from WhatsApp
- You message Flann on WhatsApp: “Show me where our unshipped orders in Starshipit stand.”
- Flann runs
List Unshipped Ordersin Starshipit and shows you what it found. - Nothing in Starshipit is changed: these are look-ups, so they run straight away.
The Starshipit jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Changing an order before it ships
Today
Customers write in after checkout with a new address or a different size. Catching the order in Starshipit before it is packed means dropping whatever you are doing.
With Flann
“Mark's moved. New address is in his message, update his order before it ships”
Reading Mark's message for the new address, Flann checks that the order in Starshipit has not been fulfilled yet and prepares the change, or tells you it is too late so you can ring the courier.
What you stop doing: Racing to amend orders before they are packed is off your plate.
Getting today's packing list
Today
Each morning someone opens every unfulfilled order in Starshipit to work out what to pick from the shelves. Small orders, many clicks.
With Flann
“Packing list for today please”
Adding up the items across every unfulfilled order in Starshipit, Flann sends you one pick list sorted by product rather than order by order. It changes nothing.
What you stop doing: Opening orders one at a time to build a pick list is finished.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Starshipit
- Search for Starshipit in Flann’s Connectors.
- Paste your Starshipit API key into the secure form Flann opens. You will find the key in your Starshipit account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Starshipit action and fills in the details.
Reading from Starshipit is instant. Starshipit stays connected until you remove it in Connectors.
Ways to use Starshipit with Flann
Update a product on the go
Tell Flann a price or a description changed. It prepares the update in Starshipit and shows it to you first.
Bring back one-time buyers
Ask who bought once and never came back. Flann finds them in Starshipit and drafts a reason to return.
Know your best sellers
Ask what sold best this month. Flann pulls it from Starshipit so you know what to reorder.
Everything Flann can do in Starshipit
All 15 Starshipit actions, as Flann sees them.
Looks up 10
- Get Order
- Get Shipping Rates
- Get Tracking
- Get WMS Performance
- List Manifests
- List Products
- List Tags
- List Unshipped Orders
- List WMS Inventory
- Search Orders
Changes 5
- Create Manifest
- Create Order
- Create Shipping Label
- Create Shipping Labels
- Update Order
More Ecommerce apps Flann works with
Common questions
What can Flann do with orders in Starshipit?
Flann can create, look up, search and update orders in Starshipit, using 4 actions (Create Order, Get Order, Search Orders, Update Order). Looking up runs straight away and changes nothing. The other actions create or change orders in Starshipit.
What can Flann do with shipping labels in Starshipit?
Flann can create shipping labels in Starshipit, using 2 actions (Create Shipping Label, Create Shipping Labels). Each one changes something in Starshipit.
How does Flann connect to Starshipit?
Open Connectors in Flann, choose Starshipit and paste your Starshipit API key into a secure form. You will find the key in your Starshipit account settings. Once it is connected, Flann can use 15 actions in Starshipit.
How do I ask Flann to do something in Starshipit?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Starshipit action that fits and asks if anything is missing.
Is Starshipit included in my Flann plan?
Yes. Every Flann plan includes every app, Starshipit included.