Integrations / Project Management
Connect Route4me to WhatsApp: users by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Route4me once, then ask Flann to look things up in it or get work done in it, by text or voice note. Route4me keeps track of the work. Flann lets you add to it, check it and update it from WhatsApp.
96 actions in Route4me. 50 only look things up, and 46 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Route4me
Send any of these on WhatsApp, in your own words. Flann finds the right Route4me action and fills in the details from the conversation.
“Look up the route list in Route4me.”
“Find an address in Route4me.”
“Show me my vehicles in Route4me.”
“Create orders in Route4me.”
“Add a route note in Route4me.”
“Duplicate routes in Route4me.”
What Flann can work with in Route4me
Route4me gives Flann 96 actions across 28 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | deletelook up | 5 |
| Addresses | createdeletesearchlook upupdate | 7 |
| Territories | createdeletelook upupdate | 6 |
| Avoidance zones | createdeletelook upupdate | 4 |
| Routes | duplicatelook upupdate | 4 |
| Optimizations | deletelook up | 2 |
| Route destinations | look upmove | 2 |
There are three ways to get users work done in Route4me. Side by side:
| Compare | In Route4me yourselfYou click through each job | A rules toolRuns the steps you wired up | Flann on Route4meYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about users | Filters and searches you run yourself | Only the look-ups someone built | 50 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 46 changes, made from a message |
| Route4me records | All of them, one screen at a time | Only the ones you wire up | 28 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Route4me API key, once |
YesPartlyNo
Step by step: Route4me jobs you can hand to Flann
Each step below names the Route4me action Flann actually runs.
Clean up users you no longer need
- You message Flann on WhatsApp: “Which users in Route4me are out of date? Remove the ones I confirm.”
- Flann runs
List Team Usersin Route4me and shows you what it found. - Flann runs
Delete Current Userin Route4me. - Each removal is confirmed in the chat.
Create an address from a voice note
- You message Flann on WhatsApp: “Create an address in Route4me with these details.”
- Flann runs
Find Addressin Route4me and shows you what it found. - Flann runs
Create Addressin Route4me. - Flann creates it in Route4me and confirms in the chat.
Fix a territory without opening Route4me
- You message Flann on WhatsApp: “Change the territory in Route4me: here is what is different.”
- Flann runs
Get All Territories (Avoidance Zones v5)in Route4me and shows you what it found. - Flann runs
Update Territoryin Route4me. - Flann makes the change in Route4me and confirms in the chat.
Repetitive Route4me work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Turning a voice note into tasks
Today
Ideas and jobs come to you while driving or walking the floor. By the time you are at a screen to put them into Route4me, some have gone.
With Flann
“Put everything from this voice note into Route4me as tasks for this week.”
Flann transcribes the voice note, splits it into separate jobs, gives each a clear title and suggests a due date and an owner from your team in Route4me. You see the list as one card.
What you stop doing: Remembering jobs until you get to a screen is no longer required.
Answering “where are we with my job?”
Today
Clients ask for updates at awkward moments. To answer, you open Route4me, find their project and piece together what has happened since you last spoke.
With Flann
“Where are we on the Morgan bathroom refit in Route4me? Draft an update for the client.”
In Route4me, Flann reads the project’s finished, current and waiting tasks and writes a plain-English update the client will understand, without internal notes or jargon. You see the draft in the chat.
What you stop doing: Piecing together a client update from the board yourself is over.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Route4me
- In Flann, go to Connectors and find Route4me.
- Paste your Route4me API key into the secure form Flann opens. You will find the key in your Route4me account settings.
- From then on, message Flann on WhatsApp. It works in Route4me whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Route4me. You can disconnect Route4me from Connectors at any time.
Ways to use Route4me with Flann
Close things off
Tell Flann a job is done. It prepares the update in Route4me so the list stays honest.
Plan the week in a message
Tell Flann what needs doing this week.
What is due today
Ask Flann what is overdue or due today. It reads Route4me and sends you the list.
Everything Flann can do in Route4me
The full list of Route4me actions available to Flann once you connect it.
Looks up 50
- Bulk Geocode Addresses
- Find Address
- Geocode Address
- Get Activity Feed
- Get Address
- Get Address Book Groups
- Get Addresses from Address Book
- Get All Territories (Avoidance Zones v5)
- Get Async Export Tracking History
- Get Avoidance Zone By ID
- Get Clustered Locations
- Get Current Member Information
- Get Last Scheduled Route for Member
- Get Member Configuration Settings
- Get Note Custom Types
- Get Optimization Profile
- Get Route Destination By ID
- Get Route Info
- Get Route List
- Get Route Settings
- Get Territories with Location Counts
- Get Territory
- Get Tracking History Export
- Get User By ID
- Get User Information (v4)
- Get User Locations
- Get User Template
- Get Vehicle Capacity Profile As Datatable
- Get Vehicle Capacity Profile by ID
- Get Vehicle Capacity Profile Page Config
and 20 more
Changes 46
- Add Order Custom Field
- Add Route Note
- Create Address
- Create Avoidance Zone
- Create Custom Note Type
- Create Location Type
- Create Master Route
- Create Optimization Profile
- Create Order Custom Field
- Create Orders from Contacts
- Create Route Optimization
- Create Territory
- Create Vehicle Capacity Profile
- Delete Address from Route
- Delete Addresses
- Delete Avoidance Zone
- Delete Configuration Setting
- Delete Current User
- Delete Location Type
- Delete Optimization
- Delete Optimization Profile
- Delete Order Custom Field
- Delete Route V4
- Delete Territory
- Delete Vehicle Capacity Profile by ID
- Dispatch Routes
- Duplicate Routes
- Merge Routes
- Move Route Destination
- Re-run Optimization
and 16 more
More Project Management apps Flann works with
Trello
ClickUpCommon questions
What can Flann do with users in Route4me?
Flann can delete and look up users in Route4me, using 5 actions (Delete Current User, Get User By ID, List Team Users, List Users By IDs and more). Looking up runs straight away and changes nothing. The other actions create or change users in Route4me.
What can Flann do with addresses in Route4me?
Flann can create, delete, search, look up and update addresses in Route4me, using 7 actions (Create Address, Delete Address from Route, Delete Addresses, Find Address and more). Looking up runs straight away and changes nothing. The other actions create or change addresses in Route4me.
How does Flann connect to Route4me?
Open Connectors in Flann, choose Route4me and paste your Route4me API key into a secure form. You will find the key in your Route4me account settings. Once it is connected, Flann can use 96 actions in Route4me.
Can I use Route4me from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Route4me for you. You do not need to open Route4me.
Which Flann plan do I need for Route4me?
Any of them. Every Flann plan includes Route4me and every other app.