Integrations / IT Operations
Remote Retrieval on WhatsApp: manage orders with an AI agent
Flann turns Remote Retrieval into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Remote Retrieval for you. Look-ups in Remote Retrieval run straight away, because reading a status or a log harms nothing.
7 actions in Remote Retrieval. 6 only look things up, and 1 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Remote Retrieval
You do not need the exact wording. These are the kinds of messages Flann turns into Remote Retrieval actions.
“Show me my orders in Remote Retrieval.”
“Show me my pending orders in Remote Retrieval.”
“Show me my device prices in Remote Retrieval.”
“Create an order in Remote Retrieval.”
What Flann can work with in Remote Retrieval
Remote Retrieval gives Flann 7 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Orders | createlook up | 3 |
Side by side, the two ways of working in Remote Retrieval:
| Compare | Opening Remote RetrievalLog in, find it, do it | Remote Retrieval through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about orders | Filters and searches you run yourself | 6 look-ups, answered straight away |
| Making changes | Typed in by hand | 1 change, made from a message |
| Remote Retrieval records | All of them, one screen at a time | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Remote Retrieval API key, once |
YesPartlyNo
Step by step: Remote Retrieval jobs you can hand to Flann
How a request turns into real Remote Retrieval actions, one step at a time.
Create an order from a voice note
- You message Flann on WhatsApp: “Create an order in Remote Retrieval with these details.”
- Flann runs
Get All Ordersin Remote Retrieval and shows you what it found. - Flann runs
Create Orderin Remote Retrieval. - Flann creates it in Remote Retrieval and confirms in the chat.
Get answers about your pending orders
- You message Flann on WhatsApp: “What is the latest on our pending orders in Remote Retrieval?”
- Flann runs
List Pending Ordersin Remote Retrieval and shows you what it found. - Nothing in Remote Retrieval is changed: these are look-ups, so they run straight away.
Check your device prices from WhatsApp
- You message Flann on WhatsApp: “Show me where our device prices in Remote Retrieval stand.”
- Flann runs
Get Device Pricesin Remote Retrieval and shows you what it found. - Nothing in Remote Retrieval is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Remote Retrieval
Small jobs, repeated often, are where the time goes. Here is how they change once Remote Retrieval is connected.
Security warnings explained
Today
Late at night, a suspicious sign-in report lands in your inbox. Without context you cannot tell a real threat from a member of staff on holiday.
With Flann
“Got a suspicious sign-in warning. Is it real?”
Flann checks the sign-in details in Remote Retrieval: where it came from, which account, and whether that person has signed in from there before. It gives you its reading and the reasons behind it.
What you stop doing: Warnings you could not interpret stop costing you sleep.
Fridge and sensor check-ins
Today
Fridges, sensors and connected equipment report into Remote Retrieval, but nobody looks unless something has already spoiled.
With Flann
“Are the fridges and freezers all at the right temperature?”
Flann reads the latest readings from Remote Retrieval and tells you whether anything sits outside its normal range. A unit that has been drifting is named, with how long it has been drifting.
What you stop doing: Walking round checking displays just to feel sure is no longer needed.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Remote Retrieval
- Open Connectors in Flann and choose Remote Retrieval.
- Paste your Remote Retrieval API key into the secure form Flann opens. You will find the key in your Remote Retrieval account settings.
- From then on, message Flann on WhatsApp. It works in Remote Retrieval whenever a request needs it.
Of the 7 Remote Retrieval actions, 6 only read. The other 1 create, update, send or delete. Disconnect Remote Retrieval in Connectors whenever you like.
Ways to use Remote Retrieval with Flann
Make a change safely
Tell Flann what to change.
Check status from your phone
Ask Flann whether everything is running. It checks Remote Retrieval and answers in the chat.
Look things up fast
Ask for the record you need. Flann finds it in Remote Retrieval and brings it into the chat.
Everything Flann can do in Remote Retrieval
Every Remote Retrieval action Flann can run, split into what it reads and what it changes.
Looks up 6
- Get All Orders
- Get Order Details
- RemoteRetrieval: Validate User
- Get Company Details
- Get Device Prices
- List Pending Orders
Changes 1
- Create Order
More IT Operations apps Flann works with
Globalping
DigitalOcean
GistCommon questions
What can Flann do with orders in Remote Retrieval?
Flann can create and look up orders in Remote Retrieval, using 3 actions (Create Order, Get All Orders, Get Order Details). Looking up runs straight away and changes nothing. The other actions create or change orders in Remote Retrieval.
How does Flann connect to Remote Retrieval?
Open Connectors in Flann, choose Remote Retrieval and paste your Remote Retrieval API key into a secure form. You will find the key in your Remote Retrieval account settings. Once it is connected, Flann can use 7 actions in Remote Retrieval.
Do I need to open Remote Retrieval to use it with Flann?
No. Once Remote Retrieval is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Remote Retrieval.
Does connecting Remote Retrieval cost extra?
No. Remote Retrieval is included in every Flann plan, along with every other app Flann connects to.