Integrations / Developer Tools

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Manage Mailtrap contacts and projects from WhatsApp

Flann connects Mailtrap to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Mailtrap action. Most owners hear about technical problems when a customer does. That order is backwards. With Mailtrap connected, Flann can tell you what is wrong and who on your team is best placed to fix it, ideally before the complaints start.

49 actions in Mailtrap. 27 only look things up, and 22 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Mailtrap

Type it or say it in a voice note. Flann works out which Mailtrap action you mean.

FlannWhatsApp
  • “Look up the contact in Mailtrap.”

  • “Show me my accounts in Mailtrap.”

  • “Show me my messages in Mailtrap.”

  • “Delete the contact in Mailtrap.”

  • “Delete the project in Mailtrap.”

  • “Create a contact list in Mailtrap.”

What Flann can work with in Mailtrap

Mailtrap gives Flann 49 actions across 14 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Contactscreatedeletelook upimportupdate9
Email templatescreatedeletelook upupdate5
Projectsdeletelook upupdate4
Inboxeslook upmarkupdate3
Sending statslook up5
Sending domainscreatedeletelook up4
Contact exportscreatelook up2

Here is what changes when Mailtrap goes through Flann instead of its own screens.

CompareIn Mailtrap yourselfYou click through each jobFlann on MailtrapYou ask, Flann does the clicking
Asking for somethingOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about contactsFilters and searches you run yourself27 look-ups, answered straight away
Making changesTyped in by hand22 changes, made from a message
Mailtrap recordsAll of them, one screen at a time14 kinds, from one chat
Getting connectedNothing new to set upYour Mailtrap API key, once

YesPartlyNo

Step by step: Mailtrap jobs you can hand to Flann

What happens between your message and the result in Mailtrap.

Change

Create a contact from a voice note

  1. You message Flann on WhatsApp: “Create a contact in Mailtrap with these details.”
  2. Flann runs Get Contact in Mailtrap and shows you what it found.
  3. Flann runs Create Contact in Mailtrap.
  4. Flann creates it in Mailtrap and confirms in the chat.
Change

Fix a project without opening Mailtrap

  1. You message Flann on WhatsApp: “Change the project in Mailtrap: here is what is different.”
  2. Flann runs List Projects in Mailtrap and shows you what it found.
  3. Flann runs Update project in Mailtrap.
  4. Flann makes the change in Mailtrap and confirms in the chat.
Look-up

Get answers about your inboxes

  1. You message Flann on WhatsApp: “What is the latest on our inboxes in Mailtrap?”
  2. Flann runs List Inboxes in Mailtrap and shows you what it found.
  3. Nothing in Mailtrap is changed: these are look-ups, so they run straight away.

The Mailtrap jobs you can stop doing yourself

You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.

Overnight problems, summarised

Today

Errors build up overnight. Nobody reads the logs until something breaks in front of a customer.

With Flann

“Anything go wrong overnight on our systems?”

Flann reads the overnight errors and incidents in Mailtrap, groups the repeats and ranks what is left by how much it affects customers. You get the few things worth knowing. Nothing is changed; this is a report.

What you stop doing: No more scrolling through logs you were never meant to read.

What changed this week

Today

Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.

With Flann

“What did the team change on the app this week?”

Flann reads the recent changes recorded in Mailtrap and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.

What you stop doing: You are no longer the last to know what changed in your own product.

How Flann connects to Mailtrap

  1. Search for Mailtrap in Flann’s Connectors.
  2. Paste your Mailtrap API key into the secure form Flann opens. You will find the key in your Mailtrap account settings.
  3. Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Mailtrap action itself.

Reading from Mailtrap is instant. Mailtrap stays connected until you remove it in Connectors.

Ways to use Mailtrap with Flann

Look things up fast

Ask for the record you need. Flann finds it in Mailtrap and brings it into the chat.

Problems in plain words

Ask what went wrong overnight. Flann reads Mailtrap and explains it without the jargon.

Check status from your phone

Ask Flann whether everything is running. It checks Mailtrap and answers in the chat.

Everything Flann can do in Mailtrap

All 49 Mailtrap actions, as Flann sees them.

Looks up 27

  • Get Contact
  • Get Permission Resources
  • Get Sending Stats
  • Get Sending Stats by Date
  • List Accounts
  • List Contact Lists
  • List Inboxes
  • List Messages in Inbox
  • List Projects
  • List Sending Domains
  • Create Contact Export
  • Get Billing Usage
  • Get Contact Export
  • Get Contact Field
  • Get Contact Import Status
  • Get Contact List
  • Get Email Template
  • Get Inbox Attributes
  • Get Message HTML Body
  • Get Project by ID
  • Get Sending Domain
  • Get Sending Stats by Categories
  • Get Sending Stats by Domains
  • Get Sending Stats by ESP
  • List Contact Fields
  • List Email Suppressions
  • List Email Templates

Changes 22

  • Clean Inbox
  • Delete Contact
  • Delete Project
  • Reset Inbox Credentials
  • Update contact
  • Update inbox
  • Update project
  • Create Contact
  • Create Contact Event
  • Create Contact Field
  • Create Contact List
  • Create Email Template
  • Create Sending Domain
  • Delete Contact Field
  • Delete Contact List
  • Delete Email Template
  • Delete Sending Domain
  • Import Contacts
  • Mark Inbox as Read
  • Update Contact Field
  • Update Contact List
  • Update Email Template

More Developer Tools apps Flann works with

See all integrations

Common questions

What can Flann do with contacts in Mailtrap?

Flann can create, delete, look up, import and update contacts in Mailtrap, using 9 actions (Create Contact, Create Contact List, Delete Contact, Delete Contact List and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Mailtrap.

What can Flann do with email templates in Mailtrap?

Flann can create, delete, look up and update email templates in Mailtrap, using 5 actions (Create Email Template, Delete Email Template, Get Email Template, List Email Templates and more). Looking up runs straight away and changes nothing. The other actions create or change email templates in Mailtrap.

How does Flann connect to Mailtrap?

Open Connectors in Flann, choose Mailtrap and paste your Mailtrap API key into a secure form. You will find the key in your Mailtrap account settings. Once it is connected, Flann can use 49 actions in Mailtrap.

How do I ask Flann to do something in Mailtrap?

Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Mailtrap action that fits and asks if anything is missing.

Is Mailtrap included in my Flann plan?

Yes. Every Flann plan includes every app, Mailtrap included.

Put Mailtrap to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Mailtrap and ask for what you need. Live in 24 hours.