Integrations / Server Monitoring

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Manage Pingdom contacts from WhatsApp

Flann connects Pingdom to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Pingdom action. Most owners hear about technical problems when a customer does. That order is backwards. With Pingdom connected, Flann can tell you what is wrong and who on your team is best placed to fix it, ideally before the complaints start.

13 actions in Pingdom. All of them only look things up, so nothing in Pingdom is ever changed. You connect with your API key.

What you can ask Flann to do in Pingdom

Type it or say it in a voice note. Flann works out which Pingdom action you mean.

FlannWhatsApp
  • “Show me my contacts in Pingdom.”

  • “Look up the checks list in Pingdom.”

  • “Show me my teams in Pingdom.”

What Flann can work with in Pingdom

Pingdom gives Flann 13 actions across 10 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Contactslook up2
Checkslook up2

Here is what changes when Pingdom goes through Flann instead of its own screens.

CompareOpening PingdomLog in, find it, do itPingdom through FlannAsk and get it done
Getting started on a jobOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about contactsFilters and searches you run yourself13 look-ups, answered straight away
Pingdom recordsAll of them, one screen at a time10 kinds, from one chat
Getting connectedNothing new to set upYour Pingdom API key, once

YesPartlyNo

Step by step: Pingdom jobs you can hand to Flann

What happens between your message and the result in Pingdom.

Look-up

Get answers about your contacts

  1. You message Flann on WhatsApp: “What is the latest on our contacts in Pingdom?”
  2. Flann runs Get Contact Details and Get Contacts in Pingdom and shows you what it found.
  3. Nothing in Pingdom is changed: these are look-ups, so they run straight away.
Look-up

Check your checks from WhatsApp

  1. You message Flann on WhatsApp: “Show me where our checks in Pingdom stand.”
  2. Flann runs Get Checks List and Get Single Check in Pingdom and shows you what it found.
  3. Nothing in Pingdom is changed: these are look-ups, so they run straight away.
Look-up

Get answers about your teams

  1. You message Flann on WhatsApp: “What is the latest on our teams in Pingdom?”
  2. Flann runs Get Teams in Pingdom and shows you what it found.
  3. Nothing in Pingdom is changed: these are look-ups, so they run straight away.

The Pingdom jobs you can stop doing yourself

You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.

Alerts in plain English

Today

Alert emails from Pingdom arrive full of codes and thresholds. You cannot tell an urgent one from a routine one, so you either ignore them all or worry about every one.

With Flann

“What does this alert from Pingdom mean? Should I worry?”

Flann reads the alert and the context around it in Pingdom, then explains what happened in a couple of plain sentences. It says whether it looks serious and who usually handles that kind of thing.

What you stop doing: Guessing which alerts matter is no longer your job.

Security warnings explained

Today

Late at night, a suspicious sign-in report lands in your inbox. Without context you cannot tell a real threat from a member of staff on holiday.

With Flann

“Got a suspicious sign-in warning. Is it real?”

Flann checks the sign-in details in Pingdom: where it came from, which account, and whether that person has signed in from there before. It gives you its reading and the reasons behind it.

What you stop doing: Warnings you could not interpret stop costing you sleep.

How Flann connects to Pingdom

  1. Search for Pingdom in Flann’s Connectors.
  2. Paste your Pingdom API key into the secure form Flann opens. You will find the key in your Pingdom account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Pingdom action and fills in the details.

Reading from Pingdom is instant. Pingdom stays connected until you remove it in Connectors.

Ways to use Pingdom with Flann

Look things up fast

Ask for the record you need. Flann finds it in Pingdom and brings it into the chat.

Check status from your phone

Ask Flann whether everything is running. It checks Pingdom and answers in the chat.

Problems in plain words

Ask what went wrong overnight. Flann reads Pingdom and explains it without the jargon.

Everything Flann can do in Pingdom

All 13 Pingdom actions, as Flann sees them.

Looks up 13

  • Get Checks List
  • Get Contact Details
  • Get Contacts
  • Get Credits
  • Get Maintenance Windows
  • Get Pingdom Alert Actions
  • Get Probes
  • Get Reference Data
  • Get Single Check
  • Get Team Details
  • Get Teams
  • Get TMS Transaction Checks List
  • List Maintenance Occurrences

Changes 0

None.

More Server Monitoring apps Flann works with

See all integrations

Common questions

What can Flann do with contacts in Pingdom?

Flann can look up contacts in Pingdom, using 2 actions (Get Contact Details, Get Contacts). All of them only look things up, so they run straight away.

What can Flann do with checks in Pingdom?

Flann can look up checks in Pingdom, using 2 actions (Get Checks List, Get Single Check). All of them only look things up, so they run straight away.

How does Flann connect to Pingdom?

Open Connectors in Flann, choose Pingdom and paste your Pingdom API key into a secure form. You will find the key in your Pingdom account settings. Once it is connected, Flann can use 13 actions in Pingdom.

How do I ask Flann to do something in Pingdom?

Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Pingdom action that fits and asks if anything is missing.

Is Pingdom included in my Flann plan?

Yes. Every Flann plan includes every app, Pingdom included.

Put Pingdom to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Pingdom and ask for what you need. Live in 24 hours.