Integrations / Documents
Manage Kontent.ai content items from WhatsApp
Flann connects Kontent.ai to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Kontent.ai action. Once Kontent.ai is connected, Flann can open what you have stored, compare versions and pull the key lines out of a long document. Trust builds job by job.
7 actions in Kontent.ai. All of them only look things up, so nothing in Kontent.ai is ever changed. You connect with your API key.
What you can ask Flann to do in Kontent.ai
Type it or say it in a voice note. Flann works out which Kontent.ai action you mean.
“Look up the content item in Kontent.ai.”
“Look up the language in Kontent.ai.”
“Look up the language variant in Kontent.ai.”
What Flann can work with in Kontent.ai
Kontent.ai gives Flann 7 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Content items | look up | 2 |
| Languages | look up | 2 |
How the same content item job compares, in Kontent.ai directly and through Flann.
| Compare | Opening Kontent.aiLog in, find it, do it | Kontent.ai through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about content items | By hand, screen by screen | 7 look-ups, answered straight away |
| Kontent.ai records | All of them, one screen at a time | 3 kinds, from one chat |
| Set-up | Nothing new to set up | Your Kontent.ai API key, once |
YesPartlyNo
Step by step: Kontent.ai jobs you can hand to Flann
What happens between your message and the result in Kontent.ai.
Get answers about your content items
- You message Flann on WhatsApp: “What is the latest on our content items in Kontent.ai?”
- Flann runs
List Content ItemsandGet Content Itemin Kontent.ai and shows you what it found. - Nothing in Kontent.ai is changed: these are look-ups, so they run straight away.
Check your languages from WhatsApp
- You message Flann on WhatsApp: “Show me where our languages in Kontent.ai stand.”
- Flann runs
List LanguagesandGet Languagein Kontent.ai and shows you what it found. - Nothing in Kontent.ai is changed: these are look-ups, so they run straight away.
Get answers about your language variants
- You message Flann on WhatsApp: “What is the latest on our language variants in Kontent.ai?”
- Flann runs
Get Language Variantin Kontent.ai and shows you what it found. - Nothing in Kontent.ai is changed: these are look-ups, so they run straight away.
The Kontent.ai jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Pulling up the file a customer needs
Today
A customer asks for last year’s warranty certificate and you are scrolling folders in Kontent.ai on a small screen. Too many files are called scan, final or copy of final.
With Flann
“Find the warranty certificate for the Patel kitchen job in Kontent.ai”
Flann searches Kontent.ai by name, date and the text inside each document, not just the file titles. The match arrives in the chat with a note of where it is filed.
What you stop doing: No more digging through badly named folders while a customer waits.
Updating the price list sheet
Today
When a supplier puts prices up, the change has to reach your price list in Kontent.ai. Finding every affected row, retyping the figures and checking the margin column is fiddly work, and one slip means selling at a loss for weeks.
With Flann
“The wholesaler email has new dairy prices. Update every milk drink in the Kontent.ai price list.”
Using the new figures from the email, Flann finds every row in Kontent.ai that relies on dairy and works out the new cost and margin for each.
What you stop doing: Hunting down every affected row and retyping figures by hand is gone.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Kontent.ai
- Open Connectors in Flann and choose Kontent.ai.
- Paste your Kontent.ai API key into the secure form Flann opens. You will find the key in your Kontent.ai account settings.
- From then on, message Flann on WhatsApp. It works in Kontent.ai whenever a request needs it.
Reading from Kontent.ai is instant. Kontent.ai stays connected until you remove it in Connectors.
Ways to use Kontent.ai with Flann
Start a document by voice
Send Flann the gist in a voice note. It prepares the document in Kontent.ai for you to check.
Summarise before you read
Ask what a long document says. Flann reads it in Kontent.ai and gives you the points that matter.
Keep things in order
Tell Flann where something belongs.
Everything Flann can do in Kontent.ai
All 7 Kontent.ai actions, as Flann sees them.
Looks up 7
- Get Content Item
- Get Content Type Element
- Get Language
- Get Language Variant
- List Content Items
- List Content Types
- List Languages
Changes 0
None.
More Documents apps Flann works with
Common questions
What can Flann do with content items in Kontent.ai?
Flann can look up content items in Kontent.ai, using 2 actions (Get Content Item, List Content Items). All of them only look things up, so they run straight away.
What can Flann do with languages in Kontent.ai?
Flann can look up languages in Kontent.ai, using 2 actions (Get Language, List Languages). All of them only look things up, so they run straight away.
How does Flann connect to Kontent.ai?
Open Connectors in Flann, choose Kontent.ai and paste your Kontent.ai API key into a secure form. You will find the key in your Kontent.ai account settings. Once it is connected, Flann can use 7 actions in Kontent.ai.
How do I ask Flann to do something in Kontent.ai?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Kontent.ai action that fits and asks if anything is missing.
Does connecting Kontent.ai cost extra?
No. Kontent.ai is included in every Flann plan, along with every other app Flann connects to.