Integrations / Marketing
Iterable on WhatsApp: manage campaigns, users and events with an AI agent
Flann turns Iterable into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Iterable for you. Iterable runs your campaigns. Flann lets you run Iterable itself from WhatsApp, next to the customer list you already have.
116 actions in Iterable. 45 only look things up, and 71 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Iterable
You do not need the exact wording. These are the kinds of messages Flann turns into Iterable actions.
“Show me my lists in Iterable.”
“Show me my channels in Iterable.”
“Show me my campaigns in Iterable.”
“Cancel the email in Iterable.”
“Create a campaign in Iterable.”
“Create catalog items in Iterable.”
What Flann can work with in Iterable
Iterable gives Flann 116 actions across 36 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Campaigns | archivecancelcreateexportlook upschedule | 8 |
| Catalog items | createdeletelook upupdate | 7 |
| Users | deletelook upupdate | 5 |
| Catalogs | createdeletelook up | 3 |
| Email templates | look upupdate | 3 |
| Embedded templates | look upupdate | 3 |
| In-app templates | look upupdate | 3 |
| Push templates | look upupdate | 3 |
How the same campaign job compares, in Iterable directly and through Flann.
| Compare | In Iterable yourselfYou click through each job | Flann on IterableYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about campaigns | Filters and searches you run yourself | 45 look-ups, answered straight away |
| Making changes | Typed in by hand | 71 changes, made from a message |
| Iterable records | All of them, one screen at a time | 36 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Iterable API key, once |
YesPartlyNo
Step by step: Iterable jobs you can hand to Flann
How a request turns into real Iterable actions, one step at a time.
Find a campaign and send it
- You message Flann on WhatsApp: “Find the campaign we talked about in Iterable and send it.”
- Flann runs
List all campaignsin Iterable and shows you what it found. - Flann runs
Send Campaignin Iterable. - It confirms in the chat once it is sent.
Fix a user without opening Iterable
- You message Flann on WhatsApp: “Change the user in Iterable: here is what is different.”
- Flann runs
List List Usersin Iterable and shows you what it found. - Flann runs
Update Userin Iterable. - Flann makes the change in Iterable and confirms in the chat.
Get answers about your events
- You message Flann on WhatsApp: “What is the latest on our events in Iterable?”
- Flann runs
Get User EventsandExport User Eventsin Iterable and shows you what it found. - Nothing in Iterable is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Iterable
Small jobs, repeated often, are where the time goes. Here is how they change once Iterable is connected.
Pruning bounces and sleepers
Today
Bounced addresses and subscribers who have not opened anything in months sit in Iterable, dragging down your sender reputation. Cleaning them means exporting, filtering and importing again.
With Flann
“Find hard bounces and anyone in Iterable who has not opened since spring.”
Searching Iterable, Flann separates hard bounces from subscribers who have simply gone quiet. For the quiet ones it can draft a last-chance email that asks whether they still want to hear from you.
What you stop doing: List hygiene no longer means a spreadsheet export.
Segments based on what people buy
Today
You know which customers buy for their children and which only come in for themselves, but Iterable treats them all the same. Building segments by hand never quite happens.
With Flann
“Tag everyone in Iterable who bought kids’ shoes this year so we can tell them about the sale.”
Matching purchase history against your subscribers, Flann builds a segment in Iterable of everyone who fits and shows you who is in and who was left out. Quick to check.
What you stop doing: Targeted emails stop needing an afternoon of filtering.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Iterable
- Search for Iterable in Flann’s Connectors.
- Paste your Iterable API key into the secure form Flann opens. You will find the key in your Iterable account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Iterable action and fills in the details.
Of the 116 Iterable actions, 45 only read. The other 71 create, update, send or delete. Disconnect Iterable in Connectors whenever you like.
Ways to use Iterable with Flann
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Iterable and shows it to you before anything is scheduled.
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Iterable.
Write in your voice
Everything Flann can do in Iterable
Every Iterable action Flann can run, split into what it reads and what it changes.
Looks up 45
- List Message Types
- Export Campaign Data to JSON
- Export data to CSV
- Export User Events
- Get campaign by ID
- Get Campaign Metrics
- Get Catalog Field Mappings
- Get catalog item by ID
- Get email template by ID
- Get Embedded Messages
- Get Embedded Template
- Get Experiment Metrics
- Get In-App Messages
- Get in-app template by ID
- Get List Size
- Get push template by ID
- Get SMS template
- Get snippet by ID or name
- Get template by client template ID
- Get User By ID
- Get User By ID (Path)
- Get User Events
- Get User Sent Messages
- Get Web In-App Messages
- List all campaigns
- List all templates
- List Catalog Items
- List Catalogs
- List Channels
- List export files
and 15 more
Changes 71
- Abort Campaign
- Activate a triggered campaign
- Archive Campaigns
- Bulk delete templates
- Bulk Update User Subscriptions
- Bulk Update Users
- Cancel Campaign
- Cancel Email
- Cancel Export
- Cancel In-App Message
- Cancel Push
- Cancel Web Push
- Cancel WhatsApp
- Create a catalog
- Create a new campaign
- Create a new list
- Create Catalog Items
- Create snippet
- Deactivate Triggered Campaign
- Delete a catalog
- Delete a Catalog Item
- Delete a list
- Delete Catalog Items
- Delete Metadata Table
- Delete snippet
- Delete User By ID
- Forget User
- Merge Users
- Replace Catalog Item
- Replace Metadata Item
and 41 more
More Marketing apps Flann works with
RedditCommon questions
What can Flann do with campaigns in Iterable?
Flann can archive, cancel, create, export and look up campaigns in Iterable, using 8 actions (Archive Campaigns, Cancel Campaign, Create a new campaign, Export Campaign Data to JSON and more). Looking up runs straight away and changes nothing. The other actions create or change campaigns in Iterable.
What can Flann do with catalog items in Iterable?
Flann can create, delete, look up and update catalog items in Iterable, using 7 actions (Create Catalog Items, Delete a Catalog Item, Delete Catalog Items, Get catalog item by ID and more). Looking up runs straight away and changes nothing. The other actions create or change catalog items in Iterable.
How does Flann connect to Iterable?
Open Connectors in Flann, choose Iterable and paste your Iterable API key into a secure form. You will find the key in your Iterable account settings. Once it is connected, Flann can use 116 actions in Iterable.
Do I need to open Iterable to use it with Flann?
No. Once Iterable is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Iterable.
Is Iterable included in my Flann plan?
Yes. Every Flann plan includes every app, Iterable included.