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Hookdeck on WhatsApp: manage events with an AI agent

Flann turns Hookdeck into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Hookdeck for you. Hookdeck speaks a technical language. Flann translates. Ask whether the site is up, why an alert fired or what changed this week, and you get a plain answer drawn straight from Hookdeck.

105 actions in Hookdeck. 55 only look things up, and 50 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Hookdeck

You do not need the exact wording. These are the kinds of messages Flann turns into Hookdeck actions.

FlannWhatsApp
  • “Look up the event in Hookdeck.”

  • “Show me my events metrics in Hookdeck.”

  • “Look up the issue in Hookdeck.”

  • “Publish the event in Hookdeck.”

  • “Create an issue trigger in Hookdeck.”

  • “Create a source in Hookdeck.”

What Flann can work with in Hookdeck

Hookdeck gives Flann 105 actions across 21 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Eventscancellook uppublish5
Sourcescountcreatedeletelook upupdate7
Destinationscountcreatedeletelook upupdate6
Issue triggerscreatedeletelook upupdate6
Transformationscreatedeletelook upupdate6
Bookmarkscreatedeletelook upupdate5
Connectionscountcreatedeletelook upupdate5
Integrationscreatedeletelook upupdate5

Here is what changes when Hookdeck goes through Flann instead of its own screens.

CompareIn Hookdeck yourselfYou click through each jobFlann on HookdeckYou ask, Flann does the clicking
Asking for somethingOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about eventsFilters and searches you run yourself55 look-ups, answered straight away
Making changesTyped in by hand50 changes, made from a message
Hookdeck recordsAll of them, one screen at a time21 kinds, from one chat
Getting connectedNothing new to set upYour Hookdeck API key, once

YesPartlyNo

Step by step: Hookdeck jobs you can hand to Flann

How a request turns into real Hookdeck actions, one step at a time.

Change

Fix an event without opening Hookdeck

  1. You message Flann on WhatsApp: “Change the event in Hookdeck: here is what is different.”
  2. Flann runs Get Event in Hookdeck and shows you what it found.
  3. Flann runs Publish Event to Hookdeck in Hookdeck.
  4. Flann makes the change in Hookdeck and confirms in the chat.
Change

Create a source from a voice note

  1. You message Flann on WhatsApp: “Create a source in Hookdeck with these details.”
  2. Flann runs Get Hookdeck Source in Hookdeck and shows you what it found.
  3. Flann runs Create Hookdeck Source in Hookdeck.
  4. Flann creates it in Hookdeck and confirms in the chat.
Change

Clean up destinations you no longer need

  1. You message Flann on WhatsApp: “Which destinations in Hookdeck are out of date? Remove the ones I confirm.”
  2. Flann runs Get Hookdeck Destination in Hookdeck and shows you what it found.
  3. Flann runs Delete Hookdeck Destination in Hookdeck.
  4. Each removal is confirmed in the chat.

Where Flann saves you time in Hookdeck

Small jobs, repeated often, are where the time goes. Here is how they change once Hookdeck is connected.

Alerts in plain English

Today

Alert emails from Hookdeck arrive full of codes and thresholds. You cannot tell an urgent one from a routine one, so you either ignore them all or worry about every one.

With Flann

“What does this alert from Hookdeck mean? Should I worry?”

Flann reads the alert and the context around it in Hookdeck, then explains what happened in a couple of plain sentences. It says whether it looks serious and who usually handles that kind of thing.

What you stop doing: Guessing which alerts matter is no longer your job.

Who still has access

Today

Staff come and go, and old logins linger. Checking who can still get into which system is a job nobody wants.

With Flann

“Does Ana still have an account in Hookdeck? She left last month.”

Flann looks up Ana in Hookdeck and tells you exactly what access she still has. Want it removed?

What you stop doing: Closing the door behind people who left no longer depends on memory.

How Flann connects to Hookdeck

  1. In Flann, go to Connectors and find Hookdeck.
  2. Paste your Hookdeck API key into the secure form Flann opens. You will find the key in your Hookdeck account settings.
  3. From then on, message Flann on WhatsApp. It works in Hookdeck whenever a request needs it.

Of the 105 Hookdeck actions, 55 only read. The other 50 create, update, send or delete. Disconnect Hookdeck in Connectors whenever you like.

Ways to use Hookdeck with Flann

Problems in plain words

Ask what went wrong overnight. Flann reads Hookdeck and explains it without the jargon.

Check status from your phone

Ask Flann whether everything is running. It checks Hookdeck and answers in the chat.

Look things up fast

Ask for the record you need. Flann finds it in Hookdeck and brings it into the chat.

Everything Flann can do in Hookdeck

Every Hookdeck action Flann can run, split into what it reads and what it changes.

Looks up 55

  • Get Event
  • Get Events Metrics
  • Get Hookdeck Attempt
  • Get Hookdeck Integration
  • Count Hookdeck Connections
  • Count Hookdeck Destinations
  • Count Hookdeck Sources
  • Generate Event Bulk Cancel Plan
  • Generate Event Bulk Retry Plan
  • Generate Ignored Event Bulk Retry Plan
  • Generate Request Bulk Retry Plan
  • Get attempts
  • Get attempts metrics
  • Get Bookmark Raw Body
  • Get Event Bulk Cancel Status
  • Get Event Bulk Cancels
  • Get Event Bulk Retries
  • Get Event Bulk Retry Status
  • Get Event Raw Body
  • Get events
  • Get events by issue metrics
  • Get events pending timeseries metrics
  • Get Hookdeck Bookmark
  • Get Hookdeck Connection
  • Get Hookdeck Destination
  • Get Hookdeck Integrations
  • Get Hookdeck Issue Count
  • Get Hookdeck Issue Trigger
  • Get Hookdeck Request
  • Get Hookdeck Source

and 25 more

Changes 50

  • Publish Event to Hookdeck
  • Update Connection by ID
  • Add Custom Domain
  • Bulk Cancel Hookdeck Events
  • Bulk Retry Hookdeck Events
  • Cancel Event Bulk Retry
  • Cancel Hookdeck Event
  • Cancel Hookdeck Scheduled Retries
  • Cancel Request Bulk Retry
  • Create Hookdeck Bookmark
  • Create Hookdeck Connection
  • Create Hookdeck Destination
  • Create Hookdeck Integration
  • Create Hookdeck Issue Trigger
  • Create Hookdeck Source
  • Create Hookdeck Transformation
  • Create Ignored Event Bulk Retry
  • Delete Hookdeck Bookmark
  • Delete Hookdeck Connection
  • Delete Hookdeck Destination
  • Delete Hookdeck Integration
  • Delete Hookdeck Issue Trigger
  • Delete Hookdeck Source
  • Delete Hookdeck Transformation
  • Disable Hookdeck Connection
  • Disable Hookdeck Destination
  • Disable Hookdeck Issue Trigger
  • Disable Hookdeck Source
  • Enable Hookdeck Connection
  • Enable Hookdeck Destination

and 20 more

More Developer Tools apps Flann works with

See all integrations

Common questions

What can Flann do with events in Hookdeck?

Flann can cancel, look up and publish events in Hookdeck, using 5 actions (Cancel Hookdeck Event, Get Event, Get events, Get events by issue metrics and more). Looking up runs straight away and changes nothing. The other actions create or change events in Hookdeck.

What can Flann do with sources in Hookdeck?

Flann can count, create, delete, look up and update sources in Hookdeck, using 7 actions (Count Hookdeck Sources, Create Hookdeck Source, Delete Hookdeck Source, Get Hookdeck Source and more). Looking up runs straight away and changes nothing. The other actions create or change sources in Hookdeck.

How does Flann connect to Hookdeck?

Open Connectors in Flann, choose Hookdeck and paste your Hookdeck API key into a secure form. You will find the key in your Hookdeck account settings. Once it is connected, Flann can use 105 actions in Hookdeck.

Do I need to open Hookdeck to use it with Flann?

No. Once Hookdeck is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Hookdeck.

Which Flann plan do I need for Hookdeck?

Any of them. Every Flann plan includes Hookdeck and every other app.

Put Hookdeck to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Hookdeck and ask for what you need. Live in 24 hours.