Integrations / Developer Tools
Connect Here to WhatsApp with an AI agent
Flann turns Here into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Here for you. Most owners hear about technical problems when a customer does. That order is backwards. With Here connected, Flann can tell you what is wrong and who on your team is best placed to fix it, ideally before the complaints start.
97 actions in Here. 94 only look things up, and 3 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Here
You do not need the exact wording. These are the kinds of messages Flann turns into Here actions.
“Look up the map image in Here.”
“Look up the events health status in Here.”
“Show me my transit stations in Here.”
“Cancel the tour planning problem in Here.”
What Flann can work with in Here
Here gives Flann 97 actions across 31 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Vector tiles | look up | 2 |
Side by side, the two ways of working in Here:
| Compare | Opening HereLog in, find it, do it | Here through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | 94 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 3 changes, made from a message |
| Here records | All of them, one screen at a time | 31 kinds, from one chat |
| Set-up | Nothing new to set up | Your Here API key, once |
YesPartlyNo
Step by step: Here jobs you can hand to Flann
How a request turns into real Here actions, one step at a time.
Get answers about your locations
- You message Flann on WhatsApp: “What is the latest on our locations in Here?”
- Flann runs
Lookup Location by HERE IDin Here and shows you what it found. - Nothing in Here is changed: these are look-ups, so they run straight away.
Check your map images from WhatsApp
- You message Flann on WhatsApp: “Show me where our map images in Here stand.”
- Flann runs
Get Map Imagein Here and shows you what it found. - Nothing in Here is changed: these are look-ups, so they run straight away.
Get answers about your copyrights
- You message Flann on WhatsApp: “What is the latest on our copyrights in Here?”
- Flann runs
Get Copyrightin Here and shows you what it found. - Nothing in Here is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Here
Small jobs, repeated often, are where the time goes. Here is how they change once Here is connected.
Who still has access
Today
Staff come and go, and old logins linger. Checking who can still get into which system is a job nobody wants.
With Flann
“Does Ana still have an account in Here? She left last month.”
Flann looks up Ana in Here and tells you exactly what access she still has. Want it removed?
What you stop doing: Closing the door behind people who left no longer depends on memory.
What changed this week
Today
Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.
With Flann
“What did the team change on the app this week?”
Flann reads the recent changes recorded in Here and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.
What you stop doing: You are no longer the last to know what changed in your own product.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Here
- Search for Here in Flann’s Connectors.
- Paste your Here API key into the secure form Flann opens. You will find the key in your Here account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Here action and fills in the details.
Of the 97 Here actions, 94 only read. The other 3 create, update, send or delete. Disconnect Here in Connectors whenever you like.
Ways to use Here with Flann
Problems in plain words
Ask what went wrong overnight. Flann reads Here and explains it without the jargon.
Make a change safely
Tell Flann what to change.
Check status from your phone
Ask Flann whether everything is running. It checks Here and answers in the chat.
Everything Flann can do in Here
Every Here action Flann can run, split into what it reads and what it changes.
Looks up 94
- Calculate Routes
- Calculate Routes via POST
- Decode Route Handle
- Find Optimal Waypoint Sequence
- Get Address Autocomplete
- Get Incident By ID
- Get Matrix Calculation Result
- Get Transit Departures
- Get Transit Stations
- Import Route from Trace
- Locate Device
- Solve Vehicle Routing Problem
- Autosuggest Places
- Browse Places
- Calculate Fleet Telematics Route
- Compute Routing Matrix
- Coordinates to Tile Indices
- Daily Weather Forecast
- Discover Places
- Geocode Address
- Get Aliases Service Health
- Get Aliases Service Version
- Get Associations Service Health
- Get Associations Service Version
- Get Astronomy Forecast
- Get Base Map Tile
- Get Bulkjobs Service Health
- Get Bulkjobs Service Version
- Get C2C Service Health
- Get C2C Service Version
and 64 more
Changes 3
- Submit Tour Planning Problem
- Submit Tour Planning Problem (Async)
- Cancel Tour Planning Problem
More Developer Tools apps Flann works with
Prerender
CloudsmithCommon questions
What can Flann do with vector tiles in Here?
Flann can look up vector tiles in Here, using 2 actions (Get Vector Tile, Get Vector Tiles Info). All of them only look things up, so they run straight away.
How does Flann connect to Here?
Open Connectors in Flann, choose Here and paste your Here API key into a secure form. You will find the key in your Here account settings. Once it is connected, Flann can use 97 actions in Here.
Do I need to open Here to use it with Flann?
No. Once Here is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Here.
Is Here included in my Flann plan?
Yes. Every Flann plan includes every app, Here included.