Integrations / CRM
Godial on WhatsApp: manage contacts, tasks and teams with an AI agent
Flann turns Godial into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Godial for you. Godial is where your leads and customers live. Flann puts that record in your pocket and keeps it current from WhatsApp.
24 actions in Godial. 9 only look things up, and 15 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Godial
You do not need the exact wording. These are the kinds of messages Flann turns into Godial actions.
“Show me my tasks in Godial.”
“Show me my accounts in Godial.”
“Show me my contacts in Godial.”
“Add a task in Godial.”
“Add a contact in Godial.”
“Add a contact list in Godial.”
What Flann can work with in Godial
Godial gives Flann 24 actions across 5 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | adddeletelook upupdate | 9 |
| Teams | addlook updeleteupdate | 5 |
| Tasks | addlook updelete | 4 |
| Accounts | look updelete | 3 |
Side by side, the two ways of working in Godial:
| Compare | Opening GodialLog in, find it, do it | Godial through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | 9 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 15 changes, made from a message |
| Godial records | All of them, one screen at a time | 5 kinds, from one chat |
| Set-up | Nothing new to set up | Your Godial API key, once |
YesPartlyNo
Step by step: Godial jobs you can hand to Flann
How a request turns into real Godial actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Godial with these details.”
- Flann runs
List GoDial Contactsin Godial and shows you what it found. - Flann runs
Add GoDial Contactin Godial. - Flann creates it in Godial and confirms in the chat.
Clean up tasks you no longer need
- You message Flann on WhatsApp: “Which tasks in Godial are out of date? Remove the ones I confirm.”
- Flann runs
View GoDial Taskin Godial and shows you what it found. - Flann runs
Remove GoDial Taskin Godial. - Each removal is confirmed in the chat.
Fix a team without opening Godial
- You message Flann on WhatsApp: “Change the team in Godial: here is what is different.”
- Flann runs
View GoDial Teamin Godial and shows you what it found. - Flann runs
Update GoDial Teamin Godial. - Flann makes the change in Godial and confirms in the chat.
Where Flann saves you time in Godial
Small jobs, repeated often, are where the time goes. Here is how they change once Godial is connected.
Logging the meeting from the car park
Today
After a meeting you mean to write up the notes, set the next step and add a reminder in Godial. By the time you reach a desk, half the detail has gone.
With Flann
“Just met Priya at Northgate, wants a quote for twelve units, call her back Thursday.”
Flann matches Priya to her record in Godial, writes a clean meeting note and proposes a follow-up task for Thursday. It also suggests moving the deal to the quoting stage.
What you stop doing: Meeting notes stop depending on your memory at the end of the day.
Chat enquiries into proper leads
Today
New enquiries arrive on WhatsApp, Instagram and Facebook, and most never make it into Godial. The ones that do are typed in late, with the phone number missing.
With Flann
“Add everyone who enquired on Instagram this week to Godial as new leads.”
Because Flann already answers those conversations, it knows who asked about what. It prepares a lead in Godial for each new enquirer, with their name, channel, the product they asked about and the language they wrote in.
What you stop doing: Leads from social messages no longer vanish between apps.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Godial
- Open Connectors in Flann and choose Godial.
- Paste your Godial API key into the secure form Flann opens. You will find the key in your Godial account settings.
- From then on, message Flann on WhatsApp. It works in Godial whenever a request needs it.
Of the 24 Godial actions, 9 only read. The other 15 create, update, send or delete. Disconnect Godial in Connectors whenever you like.
Ways to use Godial with Flann
See the pipeline at a glance
Ask what is open and what is at risk. Flann summarises Godial in a few lines you can read in a queue.
Know who you are talking to
Before a meeting, ask Flann for the contact’s history in Godial: last deal, last note, last time you spoke.
Move deals forward
Tell Flann a deal closed or stalled.
Everything Flann can do in Godial
Every Godial action Flann can run, split into what it reads and what it changes.
Looks up 9
- List GoDial Contacts
- Retrieve GoDial Accounts
- Retrieve GoDial External Lists
- Retrieve GoDial Tasks
- Retrieve GoDial Teams
- View GoDial Contact List Details
- View GoDial Task
- View GoDial Team
- View GoDial Contact
Changes 15
- Add GoDial Contact
- Add GoDial Contact List
- Add GoDial Team
- Add Task to GoDial
- Delete GoDial Contact by Phone
- Remove Account from Company
- Remove GoDial Account
- Remove GoDial Contact
- Remove GoDial Task
- Remove GoDial Team
- Update GoDial Contact
- Update GoDial List
- Update GoDial Team
- Dispose GoDial Contact
- Remove GoDial Contact List
More CRM apps Flann works with
Common questions
What can Flann do with contacts in Godial?
Flann can add, delete, look up and update contacts in Godial, using 9 actions (Add GoDial Contact, Add GoDial Contact List, Delete GoDial Contact by Phone, List GoDial Contacts and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Godial.
What can Flann do with teams in Godial?
Flann can add, look up, delete and update teams in Godial, using 5 actions (Add GoDial Team, Retrieve GoDial Teams, Remove GoDial Team, Update GoDial Team and more). Looking up runs straight away and changes nothing. The other actions create or change teams in Godial.
How does Flann connect to Godial?
Open Connectors in Flann, choose Godial and paste your Godial API key into a secure form. You will find the key in your Godial account settings. Once it is connected, Flann can use 24 actions in Godial.
Do I need to open Godial to use it with Flann?
No. Once Godial is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Godial.
Does connecting Godial cost extra?
No. Godial is included in every Flann plan, along with every other app Flann connects to.