Integrations / Security & Identity Tools
Didit on WhatsApp: manage users with an AI agent
Flann turns Didit into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Didit for you. Small businesses often rely on one developer or an IT contractor who is busy elsewhere. Flann does not replace them. It gives you a way to check Didit yourself, understand what they are telling you and pass them the right details when something needs attention.
10 actions in Didit. 9 only look things up, and 1 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Didit
You do not need the exact wording. These are the kinds of messages Flann turns into Didit actions.
“Look up the business in Didit.”
“Look up the workflow in Didit.”
“Show me my businesses in Didit.”
“Create a verification session in Didit.”
What Flann can work with in Didit
Didit gives Flann 10 actions across 6 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | look up | 2 |
| Businesses | look up | 2 |
| Verification sessions | createlook up | 2 |
| Workflows | look up | 2 |
Side by side, the two ways of working in Didit:
| Compare | Didit on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about users | Filters and searches you run yourself | 9 look-ups, answered straight away |
| Making changes | Typed in by hand | 1 change, made from a message |
| Didit records | All of them, one screen at a time | 6 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Didit API key, once |
YesPartlyNo
Step by step: Didit jobs you can hand to Flann
How a request turns into real Didit actions, one step at a time.
Get answers about your users
- You message Flann on WhatsApp: “What is the latest on our users in Didit?”
- Flann runs
List UsersandGet Userin Didit and shows you what it found. - Nothing in Didit is changed: these are look-ups, so they run straight away.
Check your businesses from WhatsApp
- You message Flann on WhatsApp: “Show me where our businesses in Didit stand.”
- Flann runs
List BusinessesandGet Businessin Didit and shows you what it found. - Nothing in Didit is changed: these are look-ups, so they run straight away.
Get answers about your workflows
- You message Flann on WhatsApp: “What is the latest on our workflows in Didit?”
- Flann runs
List WorkflowsandGet Workflowin Didit and shows you what it found. - Nothing in Didit is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Didit
Small jobs, repeated often, are where the time goes. Here is how they change once Didit is connected.
Alerts in plain English
Today
Alert emails from Didit arrive full of codes and thresholds. You cannot tell an urgent one from a routine one, so you either ignore them all or worry about every one.
With Flann
“What does this alert from Didit mean? Should I worry?”
Flann reads the alert and the context around it in Didit, then explains what happened in a couple of plain sentences. It says whether it looks serious and who usually handles that kind of thing.
What you stop doing: Guessing which alerts matter is no longer your job.
What changed this week
Today
Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.
With Flann
“What did the team change on the app this week?”
Flann reads the recent changes recorded in Didit and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.
What you stop doing: You are no longer the last to know what changed in your own product.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Didit
- Search for Didit in Flann’s Connectors.
- Paste your Didit API key into the secure form Flann opens. You will find the key in your Didit account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Didit action itself.
Of the 10 Didit actions, 9 only read. The other 1 create, update, send or delete. Disconnect Didit in Connectors whenever you like.
Ways to use Didit with Flann
Look things up fast
Ask for the record you need. Flann finds it in Didit and brings it into the chat.
Make a change safely
Tell Flann what to change.
Problems in plain words
Ask what went wrong overnight. Flann reads Didit and explains it without the jargon.
Everything Flann can do in Didit
Every Didit action Flann can run, split into what it reads and what it changes.
Looks up 9
- Get Billing Balance
- Get Business
- Get User
- Get Verification Decision
- Get Workflow
- List Businesses
- List Users
- List Verification Sessions
- List Workflows
Changes 1
- Create Verification Session
More Security & Identity Tools apps Flann works with
FirebaseCommon questions
What can Flann do with users in Didit?
Flann can look up users in Didit, using 2 actions (Get User, List Users). All of them only look things up, so they run straight away.
What can Flann do with businesses in Didit?
Flann can look up businesses in Didit, using 2 actions (Get Business, List Businesses). All of them only look things up, so they run straight away.
How does Flann connect to Didit?
Open Connectors in Flann, choose Didit and paste your Didit API key into a secure form. You will find the key in your Didit account settings. Once it is connected, Flann can use 10 actions in Didit.
Do I need to open Didit to use it with Flann?
No. Once Didit is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Didit.
Is Didit included in my Flann plan?
Yes. Every Flann plan includes every app, Didit included.