Integrations / Marketing Automation
Connect Reply.io to WhatsApp: contacts and users by chat
Flann turns Reply.io into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Reply.io for you. Campaigns rarely fail loudly. They fade.
33 actions in Reply.io. 16 only look things up, and 17 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Reply.io
You do not need the exact wording. These are the kinds of messages Flann turns into Reply.io actions.
“Look up the contact status in Reply.io.”
“Look up the contacts basic in Reply.io.”
“Look up the sequence contacts extended in Reply.io.”
“Delete the contact in Reply.io.”
“Delete the email account in Reply.io.”
“Start a sequence in Reply.io.”
What Flann can work with in Reply.io
Reply.io gives Flann 33 actions across 10 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | addcreatedeletelook upsearchupdate | 7 |
| Email accounts | deletereply toupdate | 3 |
| Users | deletelook up | 2 |
| Sequences | archivedeletelook uppause | 5 |
| Sequence steps | createlook up | 3 |
Here is what changes when Reply.io goes through Flann instead of its own screens.
| Compare | Reply.io on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 16 look-ups, answered straight away |
| Making changes | Typed in by hand | 17 changes, made from a message |
| Reply.io records | All of them, one screen at a time | 10 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Reply.io API key, once |
YesPartlyNo
Step by step: Reply.io jobs you can hand to Flann
How a request turns into real Reply.io actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Reply.io with these details.”
- Flann runs
Search Contacts by Emailin Reply.io and shows you what it found. - Flann runs
Create Contactin Reply.io. - Flann creates it in Reply.io and confirms in the chat.
Fix a sequence without opening Reply.io
- You message Flann on WhatsApp: “Change the sequence in Reply.io: here is what is different.”
- Flann runs
List Sequencesin Reply.io and shows you what it found. - Flann runs
Pause Sequencein Reply.io. - Flann makes the change in Reply.io and confirms in the chat.
Clean up users you no longer need
- You message Flann on WhatsApp: “Which users in Reply.io are out of date? Remove the ones I confirm.”
- Flann runs
Get Current Userin Reply.io and shows you what it found. - Flann runs
Delete Userin Reply.io. - Each removal is confirmed in the chat.
Where Flann saves you time in Reply.io
Small jobs, repeated often, are where the time goes. Here is how they change once Reply.io is connected.
Spotting the ads that waste money
Today
Ad spend leaks when a campaign keeps running after it has stopped working. Checking every ad set in Reply.io is tedious, so it waits.
With Flann
“Which ads in Reply.io spent the most this week for the fewest sales?”
It compares spend against conversions for each live campaign in Reply.io and names the weakest in plain words. Where it makes sense, Flann suggests pausing one or moving budget to a stronger one.
What you stop doing: Underperforming ads stop running unnoticed for weeks.
One offer, several languages
Today
Your customers read in more than one language, but the campaign in Reply.io goes out in one. Translating it properly means another tool, another copy and another check.
With Flann
“Translate the Ramadan offer email in Reply.io into Arabic and French.”
Writing each version as a native speaker would, Flann keeps your offer, links and layout intact and prepares a separate draft in Reply.io for each language list. Different language, same promise.
What you stop doing: Customers who read in another language finally get the same offer.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Reply.io
- Open Connectors in Flann and choose Reply.io.
- Paste your Reply.io API key into the secure form Flann opens. You will find the key in your Reply.io account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Reply.io action and fills in the details.
Of the 33 Reply.io actions, 16 only read. The other 17 create, update, send or delete. Disconnect Reply.io in Connectors whenever you like.
Ways to use Reply.io with Flann
Keep lists clean
Tell Flann a customer asked to stop hearing from you. It prepares the change in Reply.io so they are not contacted again.
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Reply.io.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Reply.io and tells you what to change next time.
Everything Flann can do in Reply.io
Every Reply.io action Flann can run, split into what it reads and what it changes.
Looks up 16
- Connect Exchange Account via OAuth
- Connect Gmail Account
- Get Sequence By ID
- Get Sequence Step by ID
- List Sequence Steps
- List Sequences
- Reply.io List Lists
- Generate ULID
- Get Contact by ID
- Get Contact Status
- Get Current User
- Get Sequence Contacts Extended
- List Contacts Basic
- Reply.io Get Disconnected Email Accounts
- Reply.io List Email Accounts
- Search Contacts by Email
Changes 17
- Archive Sequence
- Bulk Remove Contacts from Sequence
- Clear Contact Status
- Create Sequence Step
- Delete Contact
- Delete Email Account
- Delete Schedule
- Delete Sequence
- Delete User
- Pause Sequence
- Remove Contact From Sequence
- Set Contact Status
- Start Sequence
- Add Contact to Sequence
- Create Contact
- Update Contact
- Update Email Account
More Marketing Automation apps Flann works with
Google AdsCommon questions
What can Flann do with contacts in Reply.io?
Flann can add, create, delete, look up and search contacts in Reply.io, using 7 actions (Add Contact to Sequence, Create Contact, Delete Contact, Get Contact by ID and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Reply.io.
What can Flann do with email accounts in Reply.io?
Flann can delete, reply to and update email accounts in Reply.io, using 3 actions (Delete Email Account, Reply.io List Email Accounts, Update Email Account). Looking up runs straight away and changes nothing. The other actions create or change email accounts in Reply.io.
How does Flann connect to Reply.io?
Open Connectors in Flann, choose Reply.io and paste your Reply.io API key into a secure form. You will find the key in your Reply.io account settings. Once it is connected, Flann can use 33 actions in Reply.io.
Do I need to open Reply.io to use it with Flann?
No. Once Reply.io is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Reply.io.
Does connecting Reply.io cost extra?
No. Reply.io is included in every Flann plan, along with every other app Flann connects to.