Integrations / Marketing Automation
Connect Reply to WhatsApp: contacts and campaigns by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Reply once, then ask Flann to look things up in it or get work done in it, by text or voice note. Forget the dashboards for a moment. Tell Flann what you want to say and to whom, and it prepares the work inside Reply: the copy, the list, the schedule, the links.
21 actions in Reply. 12 only look things up, and 9 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Reply
Send any of these on WhatsApp, in your own words. Flann finds the right Reply action and fills in the details from the conversation.
“Show me my lists in Reply.”
“Show me my contacts in Reply.”
“Show me my campaigns in Reply.”
“Move the contacts in Reply.”
“Create a personal list in Reply.”
“Delete the email account in Reply.”
What Flann can work with in Reply
Reply gives Flann 21 actions across 13 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | look upmarkmovesearch | 5 |
| Campaigns | look up | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Reply.
| Compare | Reply on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | Only the look-ups someone built | 12 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 9 changes, made from a message |
| Reply records | All of them, one screen at a time | Only the ones you wire up | 13 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Reply API key, once |
YesPartlyNo
Step by step: Reply jobs you can hand to Flann
Each step below names the Reply action Flann actually runs.
Fix a contact without opening Reply
- You message Flann on WhatsApp: “Change the contact in Reply: here is what is different.”
- Flann runs
Search Contacts by Emailin Reply and shows you what it found. - Flann runs
Move Contacts to Listsin Reply. - Flann makes the change in Reply and confirms in the chat.
Get answers about your campaigns
- You message Flann on WhatsApp: “What is the latest on our campaigns in Reply?”
- Flann runs
List CampaignsandGet Campaigns For Contactin Reply and shows you what it found. - Nothing in Reply is changed: these are look-ups, so they run straight away.
Check your lists from WhatsApp
- You message Flann on WhatsApp: “Show me where our lists in Reply stand.”
- Flann runs
Get All Listsin Reply and shows you what it found. - Nothing in Reply is changed: these are look-ups, so they run straight away.
Repetitive Reply work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
The monthly newsletter, drafted
Today
Each month you stare at a blank template in Reply, trying to remember what happened that customers would care about. The newsletter goes out late, or not at all.
With Flann
“Draft this month’s newsletter in Reply: new autumn menu, the quiz night and our Sunday opening.”
Flann writes the newsletter in your voice, uses a layout you have sent before from Reply and offers a choice of subject lines. It saves nothing yet.
What you stop doing: No more blank template at the end of the month.
Reusing the post that worked
Today
When a post or email does well, you mean to reuse it. Finding it again in Reply and reworking it for another channel keeps slipping down the list.
With Flann
“What was our best post last month in Reply? Turn it into an email.”
Looking through last month’s results in Reply, Flann finds the strongest post and explains, in a sentence, why it probably landed. Then it reworks the idea as an email draft.
What you stop doing: Good ideas get a second life instead of a single outing.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Reply
- In Flann, go to Connectors and find Reply.
- Paste your Reply API key into the secure form Flann opens. You will find the key in your Reply account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Reply action itself.
Look-ups run as soon as you ask and change nothing in Reply. You can disconnect Reply from Connectors at any time.
Ways to use Reply with Flann
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Reply.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Reply and tells you what to change next time.
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Reply and shows it to you before anything is scheduled.
Everything Flann can do in Reply
The full list of Reply actions available to Flann once you connect it.
Looks up 12
- Get all campaign schedules
- Get All Lists
- Get Campaigns For Contact
- Get Contacts in List by ID
- Get full blacklist of domains and emails
- Get List by ID
- Get templates list
- List Campaigns
- Generate ULID
- List Contacts Basic
- Reply.io List Email Accounts
- Search Contacts by Email
Changes 9
- Create Personal List
- Delete Email Account
- Delete List By ID
- Delete Sequence
- Delete User
- Mark Contact As Finished
- Mark Contact as Replied
- Move Contacts to Lists
- Remove Domain from Blacklist
More Marketing Automation apps Flann works with
BitlyCommon questions
What can Flann do with contacts in Reply?
Flann can look up, mark, move and search contacts in Reply, using 5 actions (Get Contacts in List by ID, Mark Contact As Finished, Mark Contact as Replied, Move Contacts to Lists and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Reply.
What can Flann do with campaigns in Reply?
Flann can look up campaigns in Reply, using 2 actions (Get Campaigns For Contact, List Campaigns). All of them only look things up, so they run straight away.
How does Flann connect to Reply?
Open Connectors in Flann, choose Reply and paste your Reply API key into a secure form. You will find the key in your Reply account settings. Once it is connected, Flann can use 21 actions in Reply.
Can I use Reply from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Reply for you. You do not need to open Reply.
Which Flann plan do I need for Reply?
Any of them. Every Flann plan includes Reply and every other app.