Integrations / Payment Processing
Send Razorpay payment links and check payments from WhatsApp
Yes. Link Razorpay to Flann and you can ask whether a payment arrived, look up an order or a customer, and read a settlement report from WhatsApp. You can also create a payment link or an invoice and send it the same minute.
42 actions in Razorpay. 23 only look things up, and 19 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Razorpay
Send any of these on WhatsApp, in your own words. Flann finds the right Razorpay action and fills in the details from the conversation.
“Did Meera's payment come through?”
“Show me this week's settlement report”
“Make a payment link for the stitching order”
“Send the invoice reminder to Arjun”
Collecting a payment while the customer is still talking
Ask Flann for a payment link or an invoice in Razorpay, and it creates it and hands you the link to send.
Orders often start on WhatsApp. The customer agrees, and then the payment step slows things down, because you have to open Razorpay, set up the link and copy it across. With Flann connected you say "make a payment link for the stitching order", and the link appears in your chat. You can also issue an invoice, send a reminder for it or cancel a link that is no longer needed.
Answering the "did it go through?" question
Flann reads payments, orders, customers, disputes and settlement reconciliation in Razorpay and answers in plain words.
Payment queries come at awkward times. A customer swears they paid. A settlement looks short. A dispute needs a reply. Each answer sits in Razorpay, behind a login. Flann reads all payments or a single order, lists disputes and pulls the settlement reconciliation report. You get the facts in the chat, and you can decide the next step.
What Flann can work with in Razorpay
Razorpay gives Flann 42 actions across 14 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Invoices | cancelcreatedeletelook upupdate | 6 |
| Items | createdeletelook upupdate | 5 |
| Payment links | cancelcreatelook upupdate | 5 |
| Customers | createlook upupdate | 4 |
| Orders | createlook upupdate | 4 |
| Contacts | createlook upupdate | 3 |
| Fund accounts | look up | 2 |
| Payments | look up | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Razorpay.
| Compare | Opening RazorpayLog in, find it, do it | A fixed workflowTriggers built in advance | Razorpay through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about invoices | By hand, screen by screen | Only the look-ups someone built | 23 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 19 changes, made from a message |
| Razorpay records | All of them, one screen at a time | Only the ones you wire up | 14 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Razorpay API key, once |
YesPartlyNo
Step by step: Razorpay jobs you can hand to Flann
Each step below names the Razorpay action Flann actually runs.
Create an invoice from a voice note
- You message Flann on WhatsApp: “Create an invoice in Razorpay with these details.”
- Flann runs
Fetch All Invoicesin Razorpay and shows you what it found. - Flann runs
Create an Invoicein Razorpay. - Flann creates it in Razorpay and confirms in the chat.
Fix a customer without opening Razorpay
- You message Flann on WhatsApp: “Change the customer in Razorpay: here is what is different.”
- Flann runs
Fetch All Customersin Razorpay and shows you what it found. - Flann runs
Update Customerin Razorpay. - Flann makes the change in Razorpay and confirms in the chat.
Get answers about your orders
- You message Flann on WhatsApp: “What is the latest on our orders in Razorpay?”
- Flann runs
Fetch All OrdersandFetch Order by IDin Razorpay and shows you what it found. - Nothing in Razorpay is changed: these are look-ups, so they run straight away.
Repetitive Razorpay work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Friday round of overdue reminders
Today
Every Friday you open Razorpay, filter the overdue invoices and write a chaser to each customer by hand. The tone drifts with your mood.
With Flann
“Who is overdue in Razorpay? Draft reminders, firmer for anyone more than a month late.”
Flann pulls the overdue list from Razorpay, sorts it by age and drafts a reminder for each customer, gentle for recent ones and firmer for the long-standing ones. One card per customer.
What you stop doing: You stop writing the same awkward chaser every week.
Matching payments to invoices
Today
Bank lines arrive in Razorpay with vague references, and you match them against open invoices one at a time. A single partial payment can unravel the whole session.
With Flann
“Match this week’s bank payments to invoices in Razorpay and flag anything that does not fit.”
Using amounts, names and references, Flann pairs each incoming payment in Razorpay with the invoice it most likely settles. Partial payments and strays go on a separate list.
What you stop doing: No more scrolling bank lines hunting for the invoice they belong to.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Razorpay
- Open Connectors in Flann and choose Razorpay.
- Paste your Razorpay API key into the secure form Flann opens. You will find the key in your Razorpay account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Razorpay action itself.
Look-ups run as soon as you ask and change nothing in Razorpay. You can disconnect Razorpay from Connectors at any time.
Ways to use Razorpay with Flann
Chase what is owed
Ask Flann who still owes you. It checks Razorpay, lists the open items and drafts a reminder for each customer.
Find the slow payers
Ask which customers pay late. Flann reads the history in Razorpay and gives you the short list, so you decide who gets a nudge.
Check before you promise
A customer asks for credit or a discount. Ask Flann what they have spent with you, straight from Razorpay, before you answer.
Everything Flann can do in Razorpay
The full list of Razorpay actions available to Flann once you connect it.
Looks up 23
- Fetch a Payment Link
- Fetch All Customers
- Fetch All Invoices
- Fetch All Orders
- Fetch All Payment Links
- Fetch All Payments
- Fetch Invoice by ID
- Fetch Order by ID
- Get Settlement Reconciliation Report
- List Customer Tokens
- List Disputes
- Fetch All Refunds
- Fetch all refunds for a payment
- Fetch payments by order
- Get Contact
- Get Fund Account
- Get Item
- Get Transfer Reversals
- List Fund Accounts
- List Fund Validations
- List Items
- List Payment Downtimes
- Retrieve Customer
Changes 19
- Cancel Payment Link
- Create an Invoice
- Create an Order
- Create Customer
- Create Item
- Create Payment Link
- Delete item
- Issue an Invoice
- Send/Resend Invoice Notification
- Update Invoice
- Update Item
- Cancel Invoice
- Create Contact
- Delete Invoice
- Notify Payment Link
- Update Contact
- Update Customer
- Update Order
- Update payment link
More Payment Processing apps Flann works with
QuickBooksCommon questions
Can I connect Razorpay to WhatsApp?
Yes. Open Connectors in Flann, choose Razorpay and paste your Razorpay API key into the secure form. Then message Flann on WhatsApp, by text or voice note.
Can Flann create a Razorpay payment link?
Yes. Ask for a payment link and give the amount and purpose. Flann creates it in Razorpay and sends you the link in the chat. It can cancel a payment link as well.
Can I check a settlement from WhatsApp?
Yes. Flann can read the settlement reconciliation report, along with payments, orders and disputes. Reading changes nothing in your Razorpay account.
Is Razorpay included in my plan?
Yes. Every Flann plan includes every app, so Razorpay adds nothing to the cost.
What can Flann do with invoices in Razorpay?
Flann can cancel, create, delete, look up and update invoices in Razorpay, using 6 actions (Cancel Invoice, Create an Invoice, Delete Invoice, Fetch All Invoices and more). Looking up runs straight away and changes nothing. The other actions create or change invoices in Razorpay.
What can Flann do with items in Razorpay?
Flann can create, delete, look up and update items in Razorpay, using 5 actions (Create Item, Delete item, Get Item, List Items and more). Looking up runs straight away and changes nothing. The other actions create or change items in Razorpay.
How does Flann connect to Razorpay?
Open Connectors in Flann, choose Razorpay and paste your Razorpay API key into a secure form. You will find the key in your Razorpay account settings. Once it is connected, Flann can use 42 actions in Razorpay.
Can I use Razorpay from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Razorpay for you. You do not need to open Razorpay.
Does connecting Razorpay cost extra?
No. Razorpay is included in every Flann plan, along with every other app Flann connects to.