Integrations / Server Monitoring
Connect New Relic to WhatsApp: lookup tables, tags and users by chat
Flann is an AI agent your business talks to on WhatsApp. Connect New Relic once, then ask Flann to look things up in it or get work done in it, by text or voice note. New Relic is a technical tool. If your business or your developer uses it, Flann can reach it from WhatsApp too.
158 actions in New Relic. 38 only look things up, and 120 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in New Relic
Send any of these on WhatsApp, in your own words. Flann finds the right New Relic action and fills in the details from the conversation.
“Show me my alert channels in New Relic.”
“Look up the error in New Relic.”
“Show me my deployments in New Relic.”
“Send events from New Relic.”
“Remove the channel in New Relic.”
“Update the account in New Relic.”
What Flann can work with in New Relic
New Relic gives Flann 158 actions across 63 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Lookup tables | createdeletelook upupdate | 5 |
| AI notifications channels | createdelete | 2 |
| Alert channels | deletelook up | 2 |
| Alert notification channels | createupdate | 2 |
| Notification channels | adddelete | 2 |
| Synthetics private locations | createdelete | 2 |
| Tags | addupdate | 2 |
| Users | createupdate | 2 |
There are three ways to get lookup tables work done in New Relic. Side by side:
| Compare | Opening New RelicLog in, find it, do it | A rules toolRuns the steps you wired up | New Relic through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about lookup tables | Filters and searches you run yourself | Only the look-ups someone built | 38 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 120 changes, made from a message |
| New Relic records | All of them, one screen at a time | Only the ones you wire up | 63 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your New Relic API key, once |
YesPartlyNo
Step by step: New Relic jobs you can hand to Flann
Each step below names the New Relic action Flann actually runs.
Create a lookup table from a voice note
- You message Flann on WhatsApp: “Create a lookup table in New Relic with these details.”
- Flann runs
List Lookup Tablesin New Relic and shows you what it found. - Flann runs
Create Lookup Tablein New Relic. - Flann creates it in New Relic and confirms in the chat.
Fix an alert policy without opening New Relic
- You message Flann on WhatsApp: “Change the alert policy in New Relic: here is what is different.”
- Flann runs
Get Alert Policiesin New Relic and shows you what it found. - Flann runs
Update Alert Policyin New Relic. - Flann makes the change in New Relic and confirms in the chat.
Clean up synthetic monitors you no longer need
- You message Flann on WhatsApp: “Which synthetic monitors in New Relic are out of date? Remove the ones I confirm.”
- Flann runs
List Synthetic Monitorsin New Relic and shows you what it found. - Flann runs
Delete synthetic monitorin New Relic. - Each removal is confirmed in the chat.
Repetitive New Relic work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Overnight problems, summarised
Today
Errors build up overnight. Nobody reads the logs until something breaks in front of a customer.
With Flann
“Anything go wrong overnight on our systems?”
Flann reads the overnight errors and incidents in New Relic, groups the repeats and ranks what is left by how much it affects customers. You get the few things worth knowing. Nothing is changed; this is a report.
What you stop doing: No more scrolling through logs you were never meant to read.
Who still has access
Today
Staff come and go, and old logins linger. Checking who can still get into which system is a job nobody wants.
With Flann
“Does Ana still have an account in New Relic? She left last month.”
Flann looks up Ana in New Relic and tells you exactly what access she still has. Want it removed?
What you stop doing: Closing the door behind people who left no longer depends on memory.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to New Relic
- In Flann, go to Connectors and find New Relic.
- Paste your New Relic API key into the secure form Flann opens. You will find the key in your New Relic account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right New Relic action itself.
Look-ups run as soon as you ask and change nothing in New Relic. You can disconnect New Relic from Connectors at any time.
Ways to use New Relic with Flann
Problems in plain words
Ask what went wrong overnight. Flann reads New Relic and explains it without the jargon.
Check status from your phone
Ask Flann whether everything is running. It checks New Relic and answers in the chat.
Make a change safely
Tell Flann what to change.
Everything Flann can do in New Relic
The full list of New Relic actions available to Flann once you connect it.
Looks up 38
- Execute NRQL Query
- Fetch Browser Configuration
- Fetch Browser JavaScript Snippet
- Fetch Mobile Application Token
- Get Alerts Violations
- Get App Metric Data
- Get Application Metrics Names
- Get Dashboard Entity Query
- Get Lookup Table
- Get Mobile Application
- Get Synthetic Monitor
- List Deployments
- List Lookup Tables
- List NRQL Alert Conditions
- List Secure Credentials
- List Synthetic Monitors
- Query Error
- Search Entities
- Fetch Rules Collection
- Fetch Your Organization ID
- Get Alert Channels
- Get Alert Conditions
- Get Alert Policies
- Get Applications
- Get Browser Applications
- Get Infrastructure Alert Condition
- Get Mobile Application Metrics
- Get Mobile Metric Data
- Get Secure Credential
- List External Service Alert Conditions
and 8 more
Changes 120
- Add Tags to Entity
- Create Alert Policy (GraphQL)
- Create API Access Keys
- Create Dashboard
- Create Deployment Marker
- Create NRQL Condition
- Create Secure Credential
- Create Service Level
- Create Synthetic Monitor
- Send Events
- Send Traces
- Update Alert Policy
- Update Alert Policy (REST)
- Update Dashboard
- Update NRQL Condition
- Update Workload
- Add Notification Channels to Policy
- Add Widgets to Dashboard Page
- Configure Cloud Integration
- Create AI Notifications Channel
- Create AI Notifications Destination
- Create AI Workflow
- Create Alert Notification Channel
- Create Alert Policy
- Create Broken Links Monitor
- Create Dashboard Snapshot URL
- Create Entity Relationship
- Create Example Browser Application
- Create Example Mobile Application
- Create External Service Alert Condition
and 90 more
More Server Monitoring apps Flann works with
Bitbucket
Postman
Opencage
CircleCI
FraudLabs ProCommon questions
What can Flann do with lookup tables in New Relic?
Flann can create, delete, look up and update lookup tables in New Relic, using 5 actions (Create Lookup Table, Delete Lookup Table, Get Lookup Table, List Lookup Tables and more). Looking up runs straight away and changes nothing. The other actions create or change lookup tables in New Relic.
What can Flann do with AI notifications channels in New Relic?
Flann can create and delete AI notifications channels in New Relic, using 2 actions (Create AI Notifications Channel, Delete AI notifications channel). Each one changes something in New Relic.
How does Flann connect to New Relic?
Open Connectors in Flann, choose New Relic and paste your New Relic API key into a secure form. You will find the key in your New Relic account settings. Once it is connected, Flann can use 158 actions in New Relic.
Can I use New Relic from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in New Relic for you. You do not need to open New Relic.
Which Flann plan do I need for New Relic?
Any of them. Every Flann plan includes New Relic and every other app.