Integrations / Email Newsletters
Mailsoftly on WhatsApp: manage contacts and tags with an AI agent
Flann turns Mailsoftly into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Mailsoftly for you. Mailsoftly runs your campaigns. Flann lets you run Mailsoftly itself from WhatsApp, next to the customer list you already have.
20 actions in Mailsoftly. 11 only look things up, and 9 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Mailsoftly
You do not need the exact wording. These are the kinds of messages Flann turns into Mailsoftly actions.
“Find contacts in Mailsoftly.”
“Look up the contact list in Mailsoftly.”
“Look up the email status in Mailsoftly.”
“Add a contact in Mailsoftly.”
“Send an email from Mailsoftly.”
“Create email drafts in Mailsoftly.”
What Flann can work with in Mailsoftly
Mailsoftly gives Flann 20 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | addcreatelook upsearchupdate | 8 |
| Tags | assignlook up | 2 |
How the same contact job compares, in Mailsoftly directly and through Flann.
| Compare | Mailsoftly on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | 11 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 9 changes, made from a message |
| Mailsoftly records | All of them, one screen at a time | 7 kinds, from one chat |
| Set-up | Nothing new to set up | Your Mailsoftly API key, once |
YesPartlyNo
Step by step: Mailsoftly jobs you can hand to Flann
How a request turns into real Mailsoftly actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Mailsoftly with these details.”
- Flann runs
Search Contactsin Mailsoftly and shows you what it found. - Flann runs
Create Contactin Mailsoftly. - Flann creates it in Mailsoftly and confirms in the chat.
Fix a tag without opening Mailsoftly
- You message Flann on WhatsApp: “Change the tag in Mailsoftly: here is what is different.”
- Flann runs
Get Tagsin Mailsoftly and shows you what it found. - Flann runs
Assign Tags to Contactin Mailsoftly. - Flann makes the change in Mailsoftly and confirms in the chat.
Get answers about your contact list contacts
- You message Flann on WhatsApp: “What is the latest on our contact list contacts in Mailsoftly?”
- Flann runs
Get Contact List Contactsin Mailsoftly and shows you what it found. - Nothing in Mailsoftly is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Mailsoftly
Small jobs, repeated often, are where the time goes. Here is how they change once Mailsoftly is connected.
The monthly newsletter, drafted
Today
Each month you stare at a blank template in Mailsoftly, trying to remember what happened that customers would care about. The newsletter goes out late, or not at all.
With Flann
“Draft this month’s newsletter in Mailsoftly: new autumn menu, the quiz night and our Sunday opening.”
Flann writes the newsletter in your voice, uses a layout you have sent before from Mailsoftly and offers a choice of subject lines. It saves nothing yet.
What you stop doing: No more blank template at the end of the month.
Refreshing the welcome sequence
Today
The welcome emails in Mailsoftly were written when you opened, and they still mention a product you stopped selling. Nobody has looked at them since.
With Flann
“Read my welcome emails in Mailsoftly and tell me what is out of date.”
Reading each step of the sequence in Mailsoftly, Flann flags old prices, retired products, broken links and anything that no longer sounds like you. It proposes rewritten versions side by side with the originals.
What you stop doing: New subscribers stop meeting the business you used to be.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Mailsoftly
- In Flann, go to Connectors and find Mailsoftly.
- Paste your Mailsoftly API key into the secure form Flann opens. You will find the key in your Mailsoftly account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Mailsoftly action itself.
Of the 20 Mailsoftly actions, 11 only read. The other 9 create, update, send or delete. Disconnect Mailsoftly in Connectors whenever you like.
Ways to use Mailsoftly with Flann
Write in your voice
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Mailsoftly and shows it to you before anything is scheduled.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Mailsoftly and tells you what to change next time.
Everything Flann can do in Mailsoftly
Every Mailsoftly action Flann can run, split into what it reads and what it changes.
Looks up 11
- Authenticate Firm
- Get Contact
- Get Contact Fields
- Get Contact List
- Get Contact List Contacts
- Get Contact Lists
- Get Contacts
- Get Custom Fields
- Get Email Status
- Get Tags
- Search Contacts
Changes 9
- Add Contact to Contact List
- Create Contact
- Create Contact List
- Create Email Drafts
- Create or Update Contact
- Send Email
- Update Contact
- Add Custom Field to Contact
- Assign Tags to Contact
More Email Newsletters apps Flann works with
PostizCommon questions
What can Flann do with contacts in Mailsoftly?
Flann can add, create, look up, search and update contacts in Mailsoftly, using 8 actions (Add Contact to Contact List, Create Contact, Create Contact List, Get Contact and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Mailsoftly.
What can Flann do with tags in Mailsoftly?
Flann can assign and look up tags in Mailsoftly, using 2 actions (Assign Tags to Contact, Get Tags). Looking up runs straight away and changes nothing. The other actions create or change tags in Mailsoftly.
How does Flann connect to Mailsoftly?
Open Connectors in Flann, choose Mailsoftly and paste your Mailsoftly API key into a secure form. You will find the key in your Mailsoftly account settings. Once it is connected, Flann can use 20 actions in Mailsoftly.
Do I need to open Mailsoftly to use it with Flann?
No. Once Mailsoftly is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Mailsoftly.
Which Flann plan do I need for Mailsoftly?
Any of them. Every Flann plan includes Mailsoftly and every other app.