Integrations / Business Intelligence
Connect Highergov to WhatsApp with an AI agent
Flann turns Highergov into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Highergov for you. Highergov holds data about how your business is doing. Flann turns it into answers you can read on WhatsApp.
16 actions in Highergov. All of them only look things up, so nothing in Highergov is ever changed. You connect with your API key.
What you can ask Flann to do in Highergov
You do not need the exact wording. These are the kinds of messages Flann turns into Highergov actions.
“Look up the product in Highergov.”
“Show me my documents in Highergov.”
“Look up the people in Highergov.”
Step by step: Highergov jobs you can hand to Flann
How a request turns into real Highergov actions, one step at a time.
Get answers about your documents
- You message Flann on WhatsApp: “What is the latest on our documents in Highergov?”
- Flann runs
Get Documentsin Highergov and shows you what it found. - Nothing in Highergov is changed: these are look-ups, so they run straight away.
Check your products from WhatsApp
- You message Flann on WhatsApp: “Show me where our products in Highergov stand.”
- Flann runs
Get Product and Service Codesin Highergov and shows you what it found. - Nothing in Highergov is changed: these are look-ups, so they run straight away.
Get answers about your agencies
- You message Flann on WhatsApp: “What is the latest on our agencies in Highergov?”
- Flann runs
Get Agenciesin Highergov and shows you what it found. - Nothing in Highergov is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Highergov
Small jobs, repeated often, are where the time goes. Here is how they change once Highergov is connected.
Seeing where visitors came from
Today
You put an offer out last week and want to know whether it brought people to the website. The answer is in Highergov, several menus deep.
With Flann
“Where did website visitors come from this week, and how did the offer page do?”
Traffic sources and page visits are read from Highergov and explained plainly: which channels sent people, how the offer page compared with your usual pages, and whether visitors booked or bought. No talk of sessions or bounce rates unless you ask. Nothing is changed.
What you stop doing: Clicking through analytics menus to judge an offer is behind you.
Cleaning up duplicate records
Today
The same customer appears in Highergov three times with slightly different spellings. Reports count them separately, and nobody gets round to merging them.
With Flann
“Find duplicate customers in Highergov and show me what you’d merge.”
Records in Highergov that share a phone number, an email or a close spelling are grouped as likely duplicates.
What you stop doing: Merging duplicate records one by one is no longer on you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Highergov
- Open Connectors in Flann and choose Highergov.
- Paste your Highergov API key into the secure form Flann opens. You will find the key in your Highergov account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Highergov action and fills in the details.
Of the 16 Highergov actions, 16 only read. The other 0 create, update, send or delete. Disconnect Highergov in Connectors whenever you like.
Ways to use Highergov with Flann
Ask, do not dig
Ask how this week compares to last. Flann pulls the numbers from Highergov and answers in plain words.
Check before you decide
Before a big call, ask Flann for the figure that matters. It looks it up in Highergov first.
Spot what changed
Ask what went up or down. Flann checks Highergov and tells you what moved.
Side by side, the two ways of working in Highergov:
| Compare | Highergov on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 16 look-ups, answered straight away |
| Highergov records | All of them, one screen at a time | 16 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Highergov API key, once |
YesPartlyNo
Everything Flann can do in Highergov
Every Highergov action Flann can run, split into what it reads and what it changes.
Looks up 16
- Get Agencies
- Get Contract Vehicles
- Get Contracts
- Get Documents
- Get Grant History
- Get Grant Opportunities
- Get Grant Programs
- Get NAICS Codes
- Get Opportunity History
- Get People
- Get Product and Service Codes
- Get Pursuits
- Get SBIR Opportunities
- Get SLED Contract Opportunities
- Get Subgrant Awards
- Get Subcontract Awards
Changes 0
None.
More Business Intelligence apps Flann works with
GosquaredCommon questions
How does Flann connect to Highergov?
Open Connectors in Flann, choose Highergov and paste your Highergov API key into a secure form. You will find the key in your Highergov account settings. Once it is connected, Flann can use 16 actions in Highergov.
Do I need to open Highergov to use it with Flann?
No. Once Highergov is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Highergov.
Does connecting Highergov cost extra?
No. Highergov is included in every Flann plan, along with every other app Flann connects to.