Integrations / Developer Tools

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Ragie on WhatsApp: manage documents with an AI agent

Flann turns Ragie into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Ragie for you. Devices, logins, servers and the small apps your team built all leave a trail in Ragie. Flann can read that trail for you. Ask by text or voice note and the answer comes in sentences, not error codes.

31 actions in Ragie. 17 only look things up, and 14 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Ragie

You do not need the exact wording. These are the kinds of messages Flann turns into Ragie actions.

FlannWhatsApp
  • “Look up the document in Ragie.”

  • “Show me my document chunks in Ragie.”

  • “Look up the document content in Ragie.”

  • “Create a document in Ragie.”

  • “Create a partition in Ragie.”

  • “Create an instruction in Ragie.”

What Flann can work with in Ragie

Ragie gives Flann 31 actions across 10 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Documentscreatedeletelook upupdate6
Partitionscreatedeletelook upupdate5
Instructionscreatedeletelook upupdate4
Document chunkslook up3

Side by side, the two ways of working in Ragie:

CompareIn Ragie yourselfYou click through each jobFlann on RagieYou ask, Flann does the clicking
Asking for somethingOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about documentsFilters and searches you run yourself17 look-ups, answered straight away
Making changesTyped in by hand14 changes, made from a message
Ragie recordsAll of them, one screen at a time10 kinds, from one chat
Getting connectedNothing new to set upYour Ragie API key, once

YesPartlyNo

Step by step: Ragie jobs you can hand to Flann

How a request turns into real Ragie actions, one step at a time.

Change

Create a document from a voice note

  1. You message Flann on WhatsApp: “Create a document in Ragie with these details.”
  2. Flann runs List Documents in Ragie and shows you what it found.
  3. Flann runs Create Document in Ragie.
  4. Flann creates it in Ragie and confirms in the chat.
Change

Fix a partition without opening Ragie

  1. You message Flann on WhatsApp: “Change the partition in Ragie: here is what is different.”
  2. Flann runs List Partitions in Ragie and shows you what it found.
  3. Flann runs Update Partition in Ragie.
  4. Flann makes the change in Ragie and confirms in the chat.
Change

Clean up instructions you no longer need

  1. You message Flann on WhatsApp: “Which instructions in Ragie are out of date? Remove the ones I confirm.”
  2. Flann runs List Instructions in Ragie and shows you what it found.
  3. Flann runs Delete Instruction in Ragie.
  4. Each removal is confirmed in the chat.

Where Flann saves you time in Ragie

Small jobs, repeated often, are where the time goes. Here is how they change once Ragie is connected.

Fridge and sensor check-ins

Today

Fridges, sensors and connected equipment report into Ragie, but nobody looks unless something has already spoiled.

With Flann

“Are the fridges and freezers all at the right temperature?”

Flann reads the latest readings from Ragie and tells you whether anything sits outside its normal range. A unit that has been drifting is named, with how long it has been drifting.

What you stop doing: Walking round checking displays just to feel sure is no longer needed.

What changed this week

Today

Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.

With Flann

“What did the team change on the app this week?”

Flann reads the recent changes recorded in Ragie and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.

What you stop doing: You are no longer the last to know what changed in your own product.

How Flann connects to Ragie

  1. In Flann, go to Connectors and find Ragie.
  2. Paste your Ragie API key into the secure form Flann opens. You will find the key in your Ragie account settings.
  3. From then on, message Flann on WhatsApp. It works in Ragie whenever a request needs it.

Of the 31 Ragie actions, 17 only read. The other 14 create, update, send or delete. Disconnect Ragie in Connectors whenever you like.

Ways to use Ragie with Flann

Problems in plain words

Ask what went wrong overnight. Flann reads Ragie and explains it without the jargon.

Make a change safely

Tell Flann what to change.

Look things up fast

Ask for the record you need. Flann finds it in Ragie and brings it into the chat.

Everything Flann can do in Ragie

Every Ragie action Flann can run, split into what it reads and what it changes.

Looks up 17

  • Create OAuth Redirect URL
  • Get Document
  • Get Document Chunks
  • Get Document Content
  • List Connections
  • List Documents
  • List Entities By Document
  • List Instructions
  • Retrieve Document Chunks
  • Get Document Chunk
  • Get Document Chunk Content
  • Get Document Summary
  • Get Partition
  • Get Response
  • List Connection Source Types
  • List Entities by Instruction
  • List Partitions

Changes 14

  • Create Document
  • Create Document From URL
  • Create Document Raw
  • Create Instruction
  • Create Partition
  • Delete Document
  • Delete Instruction
  • Patch Document Metadata
  • Update Document From URL
  • Update Document Raw
  • Update Instruction
  • Delete Partition
  • Set Partition Limits
  • Update Partition

More Developer Tools apps Flann works with

See all integrations

Common questions

What can Flann do with documents in Ragie?

Flann can create, delete, look up and update documents in Ragie, using 6 actions (Create Document, Create Document From URL, Delete Document, Get Document and more). Looking up runs straight away and changes nothing. The other actions create or change documents in Ragie.

What can Flann do with partitions in Ragie?

Flann can create, delete, look up and update partitions in Ragie, using 5 actions (Create Partition, Delete Partition, Get Partition, List Partitions and more). Looking up runs straight away and changes nothing. The other actions create or change partitions in Ragie.

How does Flann connect to Ragie?

Open Connectors in Flann, choose Ragie and paste your Ragie API key into a secure form. You will find the key in your Ragie account settings. Once it is connected, Flann can use 31 actions in Ragie.

Do I need to open Ragie to use it with Flann?

No. Once Ragie is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Ragie.

Which Flann plan do I need for Ragie?

Any of them. Every Flann plan includes Ragie and every other app.

Put Ragie to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Ragie and ask for what you need. Live in 24 hours.