Integrations / Developer Tools
Manage Fidel API locations and cards from WhatsApp
Flann connects Fidel API to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Fidel API action. Your website, booking system or app depends on tools you never open yourself. Your developer does. Connect Fidel API to Flann and you can ask how things are running in plain words, on WhatsApp, without waiting for someone to translate a dashboard for you.
39 actions in Fidel API. 22 only look things up, and 17 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Fidel API
Type it or say it in a voice note. Flann works out which Fidel API action you mean.
“Look up the transaction in Fidel API.”
“Show me my missing transaction requests in Fidel API.”
“Look up the MID in Fidel API.”
“Create a brand in Fidel API.”
“Create an offer in Fidel API.”
“Create a program in Fidel API.”
What Flann can work with in Fidel API
Fidel API gives Flann 39 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Locations | createdeletelook up | 6 |
| Cards | look up | 3 |
| Transactions | look up | 2 |
| Offers | createdeletelook upupdate | 5 |
| Brands | createlook upupdate | 4 |
| Programs | createlook upupdate | 4 |
| MIDs | look up | 2 |
How the same location job compares, in Fidel API directly and through Flann.
| Compare | Fidel API on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about locations | By hand, screen by screen | 22 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 17 changes, made from a message |
| Fidel API records | All of them, one screen at a time | 7 kinds, from one chat |
| Set-up | Nothing new to set up | Your Fidel API API key, once |
YesPartlyNo
Step by step: Fidel API jobs you can hand to Flann
What happens between your message and the result in Fidel API.
Create a location from a voice note
- You message Flann on WhatsApp: “Create a location in Fidel API with these details.”
- Flann runs
List Locationsin Fidel API and shows you what it found. - Flann runs
Create Locationin Fidel API. - Flann creates it in Fidel API and confirms in the chat.
Get answers about your cards
- You message Flann on WhatsApp: “What is the latest on our cards in Fidel API?”
- Flann runs
List CardsandList Cards By Metadatain Fidel API and shows you what it found. - Nothing in Fidel API is changed: these are look-ups, so they run straight away.
Check your transactions from WhatsApp
- You message Flann on WhatsApp: “Show me where our transactions in Fidel API stand.”
- Flann runs
List TransactionsandGet Transactionin Fidel API and shows you what it found. - Nothing in Fidel API is changed: these are look-ups, so they run straight away.
The Fidel API jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Overnight problems, summarised
Today
Errors build up overnight. Nobody reads the logs until something breaks in front of a customer.
With Flann
“Anything go wrong overnight on our systems?”
Flann reads the overnight errors and incidents in Fidel API, groups the repeats and ranks what is left by how much it affects customers. You get the few things worth knowing. Nothing is changed; this is a report.
What you stop doing: No more scrolling through logs you were never meant to read.
Security warnings explained
Today
Late at night, a suspicious sign-in report lands in your inbox. Without context you cannot tell a real threat from a member of staff on holiday.
With Flann
“Got a suspicious sign-in warning. Is it real?”
Flann checks the sign-in details in Fidel API: where it came from, which account, and whether that person has signed in from there before. It gives you its reading and the reasons behind it.
What you stop doing: Warnings you could not interpret stop costing you sleep.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Fidel API
- Open Connectors in Flann and choose Fidel API.
- Paste your Fidel API API key into the secure form Flann opens. You will find the key in your Fidel API account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Fidel API action and fills in the details.
Reading from Fidel API is instant. Fidel API stays connected until you remove it in Connectors.
Ways to use Fidel API with Flann
Make a change safely
Tell Flann what to change.
Look things up fast
Ask for the record you need. Flann finds it in Fidel API and brings it into the chat.
Problems in plain words
Ask what went wrong overnight. Flann reads Fidel API and explains it without the jargon.
Everything Flann can do in Fidel API
All 39 Fidel API actions, as Flann sees them.
Looks up 22
- Get Brand
- Get Location
- Get MID
- Get Offer
- Get Program
- Get Transaction
- Get Webhook
- List Brands
- List Cards
- List Cards with Active Offer
- List Locations
- List Locations by Brand
- List Locations by Offer
- List MIDs
- List Offers
- List Program Webhooks
- List Programs
- List Transactions
- Get MID Request
- List Cards By Metadata
- List MID Requests
- List Missing Transaction Requests
Changes 17
- Create Brand
- Create Brand Webhook
- Create Location
- Create Offer
- Create Program
- Create Program Webhook
- Delete Location
- Delete Offer
- Delete Program Webhook
- Link All Program Locations to Offer
- Link Location to Offer
- Unlink Location From Offer
- Update Brand
- Update Offer
- Update Program
- Update Webhook
- Create MID Request
More Developer Tools apps Flann works with
Gist
Datadog
CloudsmithCommon questions
What can Flann do with locations in Fidel API?
Flann can create, delete and look up locations in Fidel API, using 6 actions (Create Location, Delete Location, Get Location, List Locations and more). Looking up runs straight away and changes nothing. The other actions create or change locations in Fidel API.
What can Flann do with cards in Fidel API?
Flann can look up cards in Fidel API, using 3 actions (List Cards, List Cards By Metadata, List Cards with Active Offer). All of them only look things up, so they run straight away.
How does Flann connect to Fidel API?
Open Connectors in Flann, choose Fidel API and paste your Fidel API API key into a secure form. You will find the key in your Fidel API account settings. Once it is connected, Flann can use 39 actions in Fidel API.
How do I ask Flann to do something in Fidel API?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Fidel API action that fits and asks if anything is missing.
Does connecting Fidel API cost extra?
No. Fidel API is included in every Flann plan, along with every other app Flann connects to.