Integrations / Sales & CRM
Connect Enrich Layer to WhatsApp with an AI agent
Flann turns Enrich Layer into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Enrich Layer for you. Enrich Layer is where your leads and customers live. Flann puts that record in your pocket and keeps it current from WhatsApp.
9 actions in Enrich Layer. All of them only look things up, so nothing in Enrich Layer is ever changed. You connect with your API key.
What you can ask Flann to do in Enrich Layer
You do not need the exact wording. These are the kinds of messages Flann turns into Enrich Layer actions.
“Look up the credit balance in Enrich Layer.”
What Flann can work with in Enrich Layer
Enrich Layer gives Flann 9 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Persons | search | 2 |
Here is what changes when Enrich Layer goes through Flann instead of its own screens.
| Compare | In Enrich Layer yourselfYou click through each job | Flann on Enrich LayerYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 9 look-ups, answered straight away |
| Enrich Layer records | All of them, one screen at a time | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Enrich Layer API key, once |
YesPartlyNo
Step by step: Enrich Layer jobs you can hand to Flann
How a request turns into real Enrich Layer actions, one step at a time.
Get answers about your persons
- You message Flann on WhatsApp: “What is the latest on our persons in Enrich Layer?”
- Flann runs
Find Person By EmailandFind Person By Rolein Enrich Layer and shows you what it found. - Nothing in Enrich Layer is changed: these are look-ups, so they run straight away.
Check your credit balances from WhatsApp
- You message Flann on WhatsApp: “Show me where our credit balances in Enrich Layer stand.”
- Flann runs
Get Credit Balancein Enrich Layer and shows you what it found. - Nothing in Enrich Layer is changed: these are look-ups, so they run straight away.
Get answers about your social profiles
- You message Flann on WhatsApp: “What is the latest on our social profiles in Enrich Layer?”
- Flann runs
Find Social Profiles By Phonein Enrich Layer and shows you what it found. - Nothing in Enrich Layer is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Enrich Layer
Small jobs, repeated often, are where the time goes. Here is how they change once Enrich Layer is connected.
Merging the duplicate contacts
Today
The same customer sits in Enrich Layer three times, under a nickname, a work email and a misspelt surname. Every report you pull is slightly wrong because of it.
With Flann
“Find duplicate contacts in Enrich Layer and show me which ones to merge.”
Scanning Enrich Layer for matching phone numbers, emails and similar names, Flann groups the likely duplicates and shows which record holds the most recent activity.
What you stop doing: Cleaning contacts stops being a job you put off every quarter.
Routing new leads to the right person
Today
Each morning you read the new leads in Enrich Layer and decide who should handle them. While you decide, the lead goes cold.
With Flann
“Assign today’s new leads in Enrich Layer, Arabic speakers to Sami, the rest to Claire.”
Following the rule you gave, Flann reads each new lead in Enrich Layer, notes the language and the enquiry, and proposes an owner.
What you stop doing: You stop being the bottleneck between a lead and a reply.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Enrich Layer
- In Flann, go to Connectors and find Enrich Layer.
- Paste your Enrich Layer API key into the secure form Flann opens. You will find the key in your Enrich Layer account settings.
- From then on, message Flann on WhatsApp. It works in Enrich Layer whenever a request needs it.
Of the 9 Enrich Layer actions, 9 only read. The other 0 create, update, send or delete. Disconnect Enrich Layer in Connectors whenever you like.
Ways to use Enrich Layer with Flann
See the pipeline at a glance
Ask what is open and what is at risk. Flann summarises Enrich Layer in a few lines you can read in a queue.
Move deals forward
Tell Flann a deal closed or stalled.
Know who you are talking to
Before a meeting, ask Flann for the contact’s history in Enrich Layer: last deal, last note, last time you spoke.
Everything Flann can do in Enrich Layer
Every Enrich Layer action Flann can run, split into what it reads and what it changes.
Looks up 9
- Check Email Type
- Enrich Company
- Enrich Person
- Find Person By Email
- Find Person By Role
- Find Social Profiles By Phone
- Get Credit Balance
- Resolve Company
- Resolve Person
Changes 0
None.
More Sales & CRM apps Flann works with
ZohoCommon questions
What can Flann do with persons in Enrich Layer?
Flann can search persons in Enrich Layer, using 2 actions (Find Person By Email, Find Person By Role). All of them only look things up, so they run straight away.
How does Flann connect to Enrich Layer?
Open Connectors in Flann, choose Enrich Layer and paste your Enrich Layer API key into a secure form. You will find the key in your Enrich Layer account settings. Once it is connected, Flann can use 9 actions in Enrich Layer.
Do I need to open Enrich Layer to use it with Flann?
No. Once Enrich Layer is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Enrich Layer.
Which Flann plan do I need for Enrich Layer?
Any of them. Every Flann plan includes Enrich Layer and every other app.