Integrations / Website Builders
Connect Brilliant Directories to WhatsApp: leads and users by chat
Flann turns Brilliant Directories into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Brilliant Directories for you. Recording is easy. Turning a recording into something useful is the slow part. Once Brilliant Directories is connected, Flann can transcribe an interview, caption a short video or pull the quotable lines from a class, then hand the result back on WhatsApp before anything is published.
44 actions in Brilliant Directories. 17 only look things up, and 27 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Brilliant Directories
You do not need the exact wording. These are the kinds of messages Flann turns into Brilliant Directories actions.
“Find reviews in Brilliant Directories.”
“Look up the lead in Brilliant Directories.”
“Look up the album photo in Brilliant Directories.”
“Create a lead in Brilliant Directories.”
“Create an album photo in Brilliant Directories.”
“Create a widget in Brilliant Directories.”
What Flann can work with in Brilliant Directories
Brilliant Directories gives Flann 44 actions across 14 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | createdeletelook upsearchupdate | 5 |
| Album photos | createdeletelook upupdate | 4 |
| Data categories | createdeletelook upupdate | 4 |
| Leads | createdeletelook upupdate | 4 |
| Data posts | createlook upupdate | 3 |
| Reviews | look upsearch | 2 |
| Unsubscribe records | deletelook up | 2 |
| Portfolio groups | createdeletelook upupdate | 4 |
How the same lead job compares, in Brilliant Directories directly and through Flann.
| Compare | In Brilliant Directories yourselfYou click through each job | Flann on Brilliant DirectoriesYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about leads | By hand, screen by screen | 17 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 27 changes, made from a message |
| Brilliant Directories records | All of them, one screen at a time | 14 kinds, from one chat |
| Set-up | Nothing new to set up | Your Brilliant Directories API key, once |
YesPartlyNo
Step by step: Brilliant Directories jobs you can hand to Flann
How a request turns into real Brilliant Directories actions, one step at a time.
Create a lead from a voice note
- You message Flann on WhatsApp: “Create a lead in Brilliant Directories with these details.”
- Flann runs
Get Leadin Brilliant Directories and shows you what it found. - Flann runs
Create Leadin Brilliant Directories. - Flann creates it in Brilliant Directories and confirms in the chat.
Fix a user without opening Brilliant Directories
- You message Flann on WhatsApp: “Change the user in Brilliant Directories: here is what is different.”
- Flann runs
Search Usersin Brilliant Directories and shows you what it found. - Flann runs
Update Userin Brilliant Directories. - Flann makes the change in Brilliant Directories and confirms in the chat.
Get answers about your reviews
- You message Flann on WhatsApp: “What is the latest on our reviews in Brilliant Directories?”
- Flann runs
Search ReviewsandGet Reviewin Brilliant Directories and shows you what it found. - Nothing in Brilliant Directories is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Brilliant Directories
Small jobs, repeated often, are where the time goes. Here is how they change once Brilliant Directories is connected.
Adding captions to short videos
Today
Plenty of people scroll with the sound off, so your clips need captions. Adding them line by line in Brilliant Directories is slow, and the timing always drifts.
With Flann
“Add captions to the new class video in Brilliant Directories, in our usual style.”
Using Brilliant Directories, Flann transcribes the clip, times the captions to the speech and styles them the way your earlier videos look. A preview comes back to WhatsApp so you can check names and spellings.
What you stop doing: Typing and timing captions line by line is off your plate.
Updating the website for holidays
Today
Bank holidays, staff holidays and the Christmas closure all need a change on your website. Logging into Brilliant Directories for one line of text is easy to put off, and customers turn up to a locked door.
With Flann
“We’re closed Boxing Day and open late on the twenty-third. Update the hours on Brilliant Directories.”
Opening hours are found in every place Brilliant Directories shows them, including the footer and the contact page, and the change is prepared for each. You get a before-and-after card.
What you stop doing: Logging in to fix a single line of opening hours no longer falls to you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Brilliant Directories
- Search for Brilliant Directories in Flann’s Connectors.
- Paste your Brilliant Directories API key into the secure form Flann opens. You will find the key in your Brilliant Directories account settings.
- From then on, message Flann on WhatsApp. It works in Brilliant Directories whenever a request needs it.
Of the 44 Brilliant Directories actions, 17 only read. The other 27 create, update, send or delete. Disconnect Brilliant Directories in Connectors whenever you like.
Ways to use Brilliant Directories with Flann
Turn a rough idea into a draft
Send Flann a voice note. It uses Brilliant Directories to prepare a first version, ready for your edits.
Make this week’s post
Describe the offer. Flann prepares the piece in Brilliant Directories and shows it to you before anything is published.
Keep the brand consistent
Flann works from what is already in Brilliant Directories, so new pieces look like your last ones.
Everything Flann can do in Brilliant Directories
Every Brilliant Directories action Flann can run, split into what it reads and what it changes.
Looks up 17
- Get Album Photo
- Get Data Categories Fields
- Get Data Category
- Get Data Post
- Get Lead
- Get Lead Fields
- Get Portfolio Group
- Get Review
- Get Reviews Fields
- Get Unsubscribe Record
- Get User by ID
- Get User Clicked Link
- Get User Data
- Get User Transactions
- Search Reviews
- Search Users
- Get Widget
Changes 27
- Create Album Photo
- Create Data Category
- Create Data Post
- Create Lead
- Create Portfolio Group
- Create Unsubscribe
- Create User
- Create Users Click
- Create Widget
- Delete Album Photo
- Delete Data Category
- Delete Lead
- Delete Portfolio Group
- Delete Unsubscribe Record
- Delete User
- Delete Users Click
- Delete Widget
- Match Leads
- Update Album Photo
- Update Data Category
- Update Data Post
- Update Lead
- Update Portfolio Group
- Update Unsubscribe
- Update User
- Update User Click Record
- Update Widget
More Website Builders apps Flann works with
Common questions
What can Flann do with users in Brilliant Directories?
Flann can create, delete, look up, search and update users in Brilliant Directories, using 5 actions (Create User, Delete User, Get User by ID, Search Users and more). Looking up runs straight away and changes nothing. The other actions create or change users in Brilliant Directories.
What can Flann do with album photos in Brilliant Directories?
Flann can create, delete, look up and update album photos in Brilliant Directories, using 4 actions (Create Album Photo, Delete Album Photo, Get Album Photo, Update Album Photo). Looking up runs straight away and changes nothing. The other actions create or change album photos in Brilliant Directories.
How does Flann connect to Brilliant Directories?
Open Connectors in Flann, choose Brilliant Directories and paste your Brilliant Directories API key into a secure form. You will find the key in your Brilliant Directories account settings. Once it is connected, Flann can use 44 actions in Brilliant Directories.
Do I need to open Brilliant Directories to use it with Flann?
No. Once Brilliant Directories is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Brilliant Directories.
Is Brilliant Directories included in my Flann plan?
Yes. Every Flann plan includes every app, Brilliant Directories included.