Integrations / Contact Management
Connect Bettercontact to WhatsApp with an AI agent
Flann connects Bettercontact to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Bettercontact action. Customer records are only as good as their last update. With Bettercontact connected to Flann, updates happen from WhatsApp, in the moment, by text or voice note, instead of in a guilty catch-up at the end of the week.
5 actions in Bettercontact. 3 only look things up, and 2 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Bettercontact
Type it or say it in a voice note. Flann works out which Bettercontact action you mean.
“Show me my lead finder results in Bettercontact.”
“Check the credits balance in Bettercontact.”
“Show me my enrichment results in Bettercontact.”
“Create a lead finder search in Bettercontact.”
Step by step: Bettercontact jobs you can hand to Flann
What happens between your message and the result in Bettercontact.
Get answers about your credits balances
- You message Flann on WhatsApp: “What is the latest on our credits balances in Bettercontact?”
- Flann runs
Check Credits Balancein Bettercontact and shows you what it found. - Nothing in Bettercontact is changed: these are look-ups, so they run straight away.
The Bettercontact jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Logging the meeting from the car park
Today
After a meeting you mean to write up the notes, set the next step and add a reminder in Bettercontact. By the time you reach a desk, half the detail has gone.
With Flann
“Just met Priya at Northgate, wants a quote for twelve units, call her back Thursday.”
Flann matches Priya to her record in Bettercontact, writes a clean meeting note and proposes a follow-up task for Thursday. It also suggests moving the deal to the quoting stage.
What you stop doing: Meeting notes stop depending on your memory at the end of the day.
Quotes nobody answered
Today
Quotes go out and some simply go quiet. Without a proper check in Bettercontact, you only remember them once the customer has bought elsewhere.
With Flann
“Which quotes in Bettercontact have had no reply for a week? Draft a nudge for each.”
It finds the open quotes in Bettercontact with no reply and no logged activity since they were sent. For each one, Flann drafts a short note that refers to the actual items quoted, written in the customer’s language.
What you stop doing: Silent quotes stop expiring without a second try.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Bettercontact
- In Flann, go to Connectors and find Bettercontact.
- Paste your Bettercontact API key into the secure form Flann opens. You will find the key in your Bettercontact account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Bettercontact action and fills in the details.
Reading from Bettercontact is instant. Bettercontact stays connected until you remove it in Connectors.
Ways to use Bettercontact with Flann
Follow up the leads you forgot
Ask Flann which leads in Bettercontact have not heard from you in a week. It lists them and drafts the follow-up for each.
Know who you are talking to
Before a meeting, ask Flann for the contact’s history in Bettercontact: last deal, last note, last time you spoke.
Update the CRM by voice
After a call, send Flann a voice note. It turns it into an update for the right contact in Bettercontact and asks you to confirm.
Side by side, the two ways of working in Bettercontact:
| Compare | Bettercontact on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 3 look-ups, answered straight away |
| Making changes | Typed in by hand | 2 changes, made from a message |
| Getting connected | Nothing new to set up | Your Bettercontact API key, once |
YesPartlyNo
Everything Flann can do in Bettercontact
All 5 Bettercontact actions, as Flann sees them.
Looks up 3
- Check Credits Balance
- Get Enrichment Results
- Get Lead Finder Results
Changes 2
- Create Lead Finder Search
- Enrich Leads
More Contact Management apps Flann works with
HubSpotCommon questions
How does Flann connect to Bettercontact?
Open Connectors in Flann, choose Bettercontact and paste your Bettercontact API key into a secure form. You will find the key in your Bettercontact account settings. Once it is connected, Flann can use 5 actions in Bettercontact.
How do I ask Flann to do something in Bettercontact?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Bettercontact action that fits and asks if anything is missing.
Which Flann plan do I need for Bettercontact?
Any of them. Every Flann plan includes Bettercontact and every other app.