Integrations / Server Monitoring
Manage Better Stack incident comments and On-Call schedules from WhatsApp
Flann connects Better Stack to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Better Stack action. Small businesses often rely on one developer or an IT contractor who is busy elsewhere. Flann does not replace them. It gives you a way to check Better Stack yourself, understand what they are telling you and pass them the right details when something needs attention.
117 actions in Better Stack. 59 only look things up, and 58 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Better Stack
Type it or say it in a voice note. Flann works out which Better Stack action you mean.
“Look up the On-Call schedule in Better Stack.”
“Show me my incidents comments in Better Stack.”
“Look up the status page in Better Stack.”
“Create an incident comment in Better Stack.”
“Create an On-Call schedule in Better Stack.”
“Create a status page report in Better Stack.”
What Flann can work with in Better Stack
Better Stack gives Flann 117 actions across 33 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| On-Call schedules | createdeletelook upupdate | 5 |
| Incident comments | createdeletelook upupdate | 4 |
| Escalation policies | createdeletelook upupdate | 5 |
| Escalation policy groups | createdeletelook upupdate | 5 |
| Heartbeats | createdeletelook upupdate | 5 |
| Heartbeat groups | createdeletelook upupdate | 5 |
| Monitors | createdeletelook upupdate | 5 |
| Monitor groups | createdeletelook upupdate | 5 |
How the same incident comment job compares, in Better Stack directly and through Flann.
| Compare | Opening Better StackLog in, find it, do it | Better Stack through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about incident comments | By hand, screen by screen | 59 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 58 changes, made from a message |
| Better Stack records | All of them, one screen at a time | 33 kinds, from one chat |
| Set-up | Nothing new to set up | Your Better Stack API key, once |
YesPartlyNo
Step by step: Better Stack jobs you can hand to Flann
What happens between your message and the result in Better Stack.
Create an incident comment from a voice note
- You message Flann on WhatsApp: “Create an incident comment in Better Stack with these details.”
- Flann runs
Get Incident Commentin Better Stack and shows you what it found. - Flann runs
Create Incident Commentin Better Stack. - Flann creates it in Better Stack and confirms in the chat.
Fix a heartbeat without opening Better Stack
- You message Flann on WhatsApp: “Change the heartbeat in Better Stack: here is what is different.”
- Flann runs
List Heartbeatsin Better Stack and shows you what it found. - Flann runs
Update Heartbeatin Better Stack. - Flann makes the change in Better Stack and confirms in the chat.
Clean up monitors you no longer need
- You message Flann on WhatsApp: “Which monitors in Better Stack are out of date? Remove the ones I confirm.”
- Flann runs
List Monitorsin Better Stack and shows you what it found. - Flann runs
Delete Monitorin Better Stack. - Each removal is confirmed in the chat.
The Better Stack jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Security warnings explained
Today
Late at night, a suspicious sign-in report lands in your inbox. Without context you cannot tell a real threat from a member of staff on holiday.
With Flann
“Got a suspicious sign-in warning. Is it real?”
Flann checks the sign-in details in Better Stack: where it came from, which account, and whether that person has signed in from there before. It gives you its reading and the reasons behind it.
What you stop doing: Warnings you could not interpret stop costing you sleep.
What changed this week
Today
Your developer ships changes regularly. You find out what changed when a customer mentions that a button has moved.
With Flann
“What did the team change on the app this week?”
Flann reads the recent changes recorded in Better Stack and turns them into a short list in everyday language, pointing out anything customers will notice. This is read-only.
What you stop doing: You are no longer the last to know what changed in your own product.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Better Stack
- In Flann, go to Connectors and find Better Stack.
- Paste your Better Stack API key into the secure form Flann opens. You will find the key in your Better Stack account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Better Stack action itself.
Reading from Better Stack is instant. Better Stack stays connected until you remove it in Connectors.
Ways to use Better Stack with Flann
Check status from your phone
Ask Flann whether everything is running. It checks Better Stack and answers in the chat.
Problems in plain words
Ask what went wrong overnight. Flann reads Better Stack and explains it without the jargon.
Make a change safely
Tell Flann what to change.
Everything Flann can do in Better Stack
All 117 Better Stack actions, as Flann sees them.
Looks up 59
- Get Escalation Policy
- Get On-Call Schedule
- List Escalation Policies
- List Heartbeat Groups
- List Incidents Comments
- List Monitor Groups
- List Severity Levels
- List Single Incident
- Get Escalation Policy Group
- Get Heartbeat
- Get Heartbeat Availability
- Get Heartbeat Group
- Get Incident Comment
- Get Monitor
- Get Monitor Availability
- Get Monitor Group
- Get Monitor Group's Monitors
- Get Monitor Response Times
- Get Outgoing Webhook Integration
- Get Severity Level
- Get Status Page
- Get Status Page Group
- Get Status Page Report
- Get Status Page Resource
- Get Status Page Section
- Get Status Update
- Get Uptime API Token
- Get Urgency Group
- List AWS CloudWatch Integrations
- List Azure Integrations
and 29 more
Changes 58
- Acknowledge Incident
- Create Heartbeat
- Create Incident
- Create Incident Comment
- Create Monitor
- Create On-Call Schedule
- Create Status Page Report
- Escalate Incident
- Resolve Incident
- Update Monitor
- Create Escalation Policy
- Create Escalation Policy Group
- Create Heartbeat Group
- Create Metadata
- Create Monitor Group
- Create Outgoing Webhook Integration
- Create Severity Level
- Create Source Group
- Create Status Page Group
- Create Status Page Resource
- Create Status Page Section
- Create Status Update
- Create Urgency Group
- Delete Escalation Policy
- Delete Escalation Policy Group
- Delete Heartbeat
- Delete Heartbeat Group
- Delete Incident
- Delete Incident Comment
- Delete Monitor
and 28 more
More Server Monitoring apps Flann works with
GitLabCommon questions
What can Flann do with On-Call schedules in Better Stack?
Flann can create, delete, look up and update On-Call schedules in Better Stack, using 5 actions (Create On-Call Schedule, Delete On-Call Schedule, Get On-Call Schedule, List On-Call Schedules and more). Looking up runs straight away and changes nothing. The other actions create or change On-Call schedules in Better Stack.
What can Flann do with incident comments in Better Stack?
Flann can create, delete, look up and update incident comments in Better Stack, using 4 actions (Create Incident Comment, Delete Incident Comment, Get Incident Comment, Update Incident Comment). Looking up runs straight away and changes nothing. The other actions create or change incident comments in Better Stack.
How does Flann connect to Better Stack?
Open Connectors in Flann, choose Better Stack and paste your Better Stack API key into a secure form. You will find the key in your Better Stack account settings. Once it is connected, Flann can use 117 actions in Better Stack.
How do I ask Flann to do something in Better Stack?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Better Stack action that fits and asks if anything is missing.
Which Flann plan do I need for Better Stack?
Any of them. Every Flann plan includes Better Stack and every other app.