Integrations / Developer Tools

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Connect Ably to WhatsApp: channels by chat

Flann is an AI agent your business talks to on WhatsApp. Connect Ably once, then ask Flann to look things up in it or get work done in it, by text or voice note. Your website, booking system or app depends on tools you never open yourself. Your developer does. Connect Ably to Flann and you can ask how things are running in plain words, on WhatsApp, without waiting for someone to translate a dashboard for you.

25 actions in Ably. 14 only look things up, and 11 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Ably

Send any of these on WhatsApp, in your own words. Flann finds the right Ably action and fills in the details from the conversation.

FlannWhatsApp
  • “Show me my channels in Ably.”

  • “Show me my push channels in Ably.”

  • “Look up the channel history in Ably.”

  • “Publish the message in Ably.”

  • “Delete the channel subscription in Ably.”

  • “Publish the push notification in Ably.”

What Flann can work with in Ably

Ably gives Flann 25 actions across 15 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Push device registrationslook upupdate3
Channelslook up2

Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Ably.

CompareIn Ably yourselfYou click through each jobA fixed workflowTriggers built in advanceFlann on AblyYou ask, Flann does the clicking
Asking for somethingLog in and click through the screensOnly what was wired up in advanceText or voice note, in your own words
Looking things up about channelsBy hand, screen by screenOnly the look-ups someone built14 look-ups, answered straight away
Creating and updatingTyped in by handRun unchecked once built11 changes, made from a message
Ably recordsAll of them, one screen at a timeOnly the ones you wire up15 kinds, from one chat
Set-upNothing new to set upSomeone builds and maintains each flowYour Ably API key, once

YesPartlyNo

Step by step: Ably jobs you can hand to Flann

Each step below names the Ably action Flann actually runs.

Look-up

Get answers about your channels

  1. You message Flann on WhatsApp: “What is the latest on our channels in Ably?”
  2. Flann runs List Channels and Get Channel Details in Ably and shows you what it found.
  3. Nothing in Ably is changed: these are look-ups, so they run straight away.
Change

Fix a push device registration without opening Ably

  1. You message Flann on WhatsApp: “Change the push device registration in Ably: here is what is different.”
  2. Flann runs Get Push Device Registration in Ably and shows you what it found.
  3. Flann runs Update Push Device Registration in Ably.
  4. Flann makes the change in Ably and confirms in the chat.
Look-up

Check your push channel subscriptions from WhatsApp

  1. You message Flann on WhatsApp: “Show me where our push channel subscriptions in Ably stand.”
  2. Flann runs List Push Channel Subscriptions in Ably and shows you what it found.
  3. Nothing in Ably is changed: these are look-ups, so they run straight away.

Repetitive Ably work Flann takes off your plate

These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.

Alerts in plain English

Today

Alert emails from Ably arrive full of codes and thresholds. You cannot tell an urgent one from a routine one, so you either ignore them all or worry about every one.

With Flann

“What does this alert from Ably mean? Should I worry?”

Flann reads the alert and the context around it in Ably, then explains what happened in a couple of plain sentences. It says whether it looks serious and who usually handles that kind of thing.

What you stop doing: Guessing which alerts matter is no longer your job.

Passing a fault to the right person

Today

When something breaks, you forward a screenshot to your developer with a vague description. They then ask the questions you could not answer.

With Flann

“Send Dan the details of this error so he can look at it.”

Flann gathers what Dan will need from Ably: when the error started, how often it happens and which part of the system is affected. It drafts a clear message to him with those facts.

What you stop doing: Your role as messenger between customers and developer comes to an end.

How Flann connects to Ably

  1. Search for Ably in Flann’s Connectors.
  2. Paste your Ably API key into the secure form Flann opens. You will find the key in your Ably account settings.
  3. From then on, message Flann on WhatsApp. It works in Ably whenever a request needs it.

Look-ups run as soon as you ask and change nothing in Ably. You can disconnect Ably from Connectors at any time.

Ways to use Ably with Flann

Problems in plain words

Ask what went wrong overnight. Flann reads Ably and explains it without the jargon.

Make a change safely

Tell Flann what to change.

Check status from your phone

Ask Flann whether everything is running. It checks Ably and answers in the chat.

Everything Flann can do in Ably

The full list of Ably actions available to Flann once you connect it.

Looks up 14

  • Get Ably Service Time
  • Get Application Stats
  • Get Channel Details
  • Get Channel History
  • Get Channel Presence
  • Get Channel Presence History
  • Get Message Versions
  • Get Push Device Registration
  • List Channels
  • List Push Channel Subscriptions
  • List Push Channels
  • List Registered Push Devices
  • Query Batch Presence
  • Query Batch Presence History

Changes 11

  • Batch Publish Messages
  • Batch Publish Push Notifications
  • Delete Channel Subscription
  • Patch Push Device Registration
  • Publish Message to Channel
  • Publish Push Notification
  • Register Push Device
  • Request Access Token
  • Unregister All Push Devices
  • Unregister Push Device
  • Update Push Device Registration

More Developer Tools apps Flann works with

See all integrations

Common questions

What can Flann do with push device registrations in Ably?

Flann can look up and update push device registrations in Ably, using 3 actions (Get Push Device Registration, Patch Push Device Registration, Update Push Device Registration). Looking up runs straight away and changes nothing. The other actions create or change push device registrations in Ably.

What can Flann do with channels in Ably?

Flann can look up channels in Ably, using 2 actions (Get Channel Details, List Channels). All of them only look things up, so they run straight away.

How does Flann connect to Ably?

Open Connectors in Flann, choose Ably and paste your Ably API key into a secure form. You will find the key in your Ably account settings. Once it is connected, Flann can use 25 actions in Ably.

Can I use Ably from WhatsApp?

Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Ably for you. You do not need to open Ably.

Is Ably included in my Flann plan?

Yes. Every Flann plan includes every app, Ably included.

Put Ably to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Ably and ask for what you need. Live in 24 hours.