Integrations / Security & Identity Tools
Manage WorkOS users from WhatsApp
Flann connects WorkOS to the WhatsApp chat you already run your business from. You ask, and Flann picks the right WorkOS action. Most owners hear about technical problems when a customer does. That order is backwards. With WorkOS connected, Flann can tell you what is wrong and who on your team is best placed to fix it, ideally before the complaints start.
29 actions in WorkOS. 16 only look things up, and 13 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in WorkOS
Type it or say it in a voice note. Flann works out which WorkOS action you mean.
“Look up the directory in WorkOS.”
“Look up the connection in WorkOS.”
“Look up the invitation in WorkOS.”
“Send an invitation from WorkOS.”
“Create an organization in WorkOS.”
“Create an organization membership in WorkOS.”
What Flann can work with in WorkOS
WorkOS gives Flann 29 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | createdeletelook upupdate | 5 |
| Directory users | look up | 2 |
| Organizations | createdeletelook upupdate | 5 |
| Invitations | look uprevokesend | 4 |
| Memberships | createdeletelook up | 4 |
| Connections | look up | 2 |
| Directories | look up | 2 |
| Directory groups | look up | 2 |
Side by side, the two ways of working in WorkOS:
| Compare | Opening WorkOSLog in, find it, do it | WorkOS through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about users | Filters and searches you run yourself | 16 look-ups, answered straight away |
| Making changes | Typed in by hand | 13 changes, made from a message |
| WorkOS records | All of them, one screen at a time | 8 kinds, from one chat |
| Getting connected | Nothing new to set up | Your WorkOS API key, once |
YesPartlyNo
Step by step: WorkOS jobs you can hand to Flann
What happens between your message and the result in WorkOS.
Create a user from a voice note
- You message Flann on WhatsApp: “Create a user in WorkOS with these details.”
- Flann runs
List Usersin WorkOS and shows you what it found. - Flann runs
Create Userin WorkOS. - Flann creates it in WorkOS and confirms in the chat.
Fix an organization without opening WorkOS
- You message Flann on WhatsApp: “Change the organization in WorkOS: here is what is different.”
- Flann runs
List Organizationsin WorkOS and shows you what it found. - Flann runs
Update Organizationin WorkOS. - Flann makes the change in WorkOS and confirms in the chat.
Find an invitation and send it
- You message Flann on WhatsApp: “Find the invitation we talked about in WorkOS and send it.”
- Flann runs
List Invitationsin WorkOS and shows you what it found. - Flann runs
Send Invitationin WorkOS. - It confirms in the chat once it is sent.
The WorkOS jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Is the website up right now
Today
A customer says the site will not load. You open WorkOS, cannot find the right screen and end up texting your developer to ask.
With Flann
“Is the website down? A customer says checkout isn’t loading.”
Flann checks the status in WorkOS and tells you whether the site and checkout are responding, and if not, since when. A problem is described plainly, with a suggestion of who to tell. Looking it up changes nothing, so the answer is immediate.
What you stop doing: Finding out whether there is a problem no longer needs your developer.
Who still has access
Today
Staff come and go, and old logins linger. Checking who can still get into which system is a job nobody wants.
With Flann
“Does Ana still have an account in WorkOS? She left last month.”
Flann looks up Ana in WorkOS and tells you exactly what access she still has. Want it removed?
What you stop doing: Closing the door behind people who left no longer depends on memory.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to WorkOS
- Search for WorkOS in Flann’s Connectors.
- Paste your WorkOS API key into the secure form Flann opens. You will find the key in your WorkOS account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the WorkOS action and fills in the details.
Reading from WorkOS is instant. WorkOS stays connected until you remove it in Connectors.
Ways to use WorkOS with Flann
Make a change safely
Tell Flann what to change.
Check status from your phone
Ask Flann whether everything is running. It checks WorkOS and answers in the chat.
Look things up fast
Ask for the record you need. Flann finds it in WorkOS and brings it into the chat.
Everything Flann can do in WorkOS
All 29 WorkOS actions, as Flann sees them.
Looks up 16
- Get Connection
- Get Directory
- Get Directory Group
- Get Directory User
- Get Invitation
- Get Organization
- Get Organization Membership
- Get User
- List Connections
- List Directories
- List Directory Groups
- List Directory Users
- List Invitations
- List Organization Memberships
- List Organizations
- List Users
Changes 13
- Create Organization
- Create Organization Membership
- Create User
- Delete Organization
- Delete Organization Membership
- Delete User
- Resend Invitation
- Revoke Invitation
- Send Invitation
- Set Organization Membership Status
- Update Organization
- Update Organization Membership Roles
- Update User
More Security & Identity Tools apps Flann works with
Common questions
What can Flann do with users in WorkOS?
Flann can create, delete, look up and update users in WorkOS, using 5 actions (Create User, Delete User, Get User, List Users and more). Looking up runs straight away and changes nothing. The other actions create or change users in WorkOS.
What can Flann do with directory users in WorkOS?
Flann can look up directory users in WorkOS, using 2 actions (Get Directory User, List Directory Users). All of them only look things up, so they run straight away.
How does Flann connect to WorkOS?
Open Connectors in Flann, choose WorkOS and paste your WorkOS API key into a secure form. You will find the key in your WorkOS account settings. Once it is connected, Flann can use 29 actions in WorkOS.
How do I ask Flann to do something in WorkOS?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the WorkOS action that fits and asks if anything is missing.
Is WorkOS included in my Flann plan?
Yes. Every Flann plan includes every app, WorkOS included.