Integrations / AI Agents
Synthflow AI on WhatsApp: manage contacts and teams with an AI agent
Flann turns Synthflow AI into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Synthflow AI for you. AI output is useful and fallible. Flann treats it that way.
79 actions in Synthflow AI. 32 only look things up, and 47 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Synthflow AI
You do not need the exact wording. These are the kinds of messages Flann turns into Synthflow AI actions.
“Show me my chats in Synthflow AI.”
“Show me my contacts in Synthflow AI.”
“Look up the call history in Synthflow AI.”
“Add a document in Synthflow AI.”
“Create a contact in Synthflow AI.”
“Delete the chat session in Synthflow AI.”
What Flann can work with in Synthflow AI
Synthflow AI gives Flann 79 actions across 24 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | createdeletelook upupdate | 5 |
| Teams | createdeletelook upupdate | 4 |
| Simulation cases | createdeletelook upupdate | 6 |
| Assistants | createdeletelook upupdate | 5 |
| Memory stores | createdeletelook upupdate | 5 |
| Simulation scenarios | createdeletelook upupdate | 5 |
| Simulation suites | createdeletelook upupdate | 5 |
| Actions | createdeletelook upupdate | 4 |
How the same contact job compares, in Synthflow AI directly and through Flann.
| Compare | Synthflow AI on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 32 look-ups, answered straight away |
| Making changes | Typed in by hand | 47 changes, made from a message |
| Synthflow AI records | All of them, one screen at a time | 24 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Synthflow AI API key, once |
YesPartlyNo
Step by step: Synthflow AI jobs you can hand to Flann
How a request turns into real Synthflow AI actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Synthflow AI with these details.”
- Flann runs
List contactsin Synthflow AI and shows you what it found. - Flann runs
Create a contactin Synthflow AI. - Flann creates it in Synthflow AI and confirms in the chat.
Fix a team without opening Synthflow AI
- You message Flann on WhatsApp: “Change the team in Synthflow AI: here is what is different.”
- Flann runs
List teamsin Synthflow AI and shows you what it found. - Flann runs
Update an existing teamin Synthflow AI. - Flann makes the change in Synthflow AI and confirms in the chat.
Clean up assistants you no longer need
- You message Flann on WhatsApp: “Which assistants in Synthflow AI are out of date? Remove the ones I confirm.”
- Flann runs
List AI assistantsin Synthflow AI and shows you what it found. - Flann runs
Delete an assistantin Synthflow AI. - Each removal is confirmed in the chat.
Where Flann saves you time in Synthflow AI
Small jobs, repeated often, are where the time goes. Here is how they change once Synthflow AI is connected.
Transcribe and summarise a call
Today
Long supplier calls and meetings end with a recording nobody listens to again. The decisions get lost.
With Flann
“Transcribe this recording and give me the decisions and who owes what.”
Flann sends the recording to Synthflow AI for transcription and reads the result itself. You get the decisions, the actions and who agreed to each, in a few lines.
What you stop doing: Replaying recordings to remember what was agreed is a thing of the past.
Checking an AI answer before it goes out
Today
AI tools sometimes state wrong things with great confidence. Checking every claim yourself defeats the point of using them.
With Flann
“Ask Synthflow AI what our returns policy should say, then check it against our current terms.”
Flann gets the draft from Synthflow AI and compares it with the policy text it can find in your connected apps. It marks anything that contradicts your terms or promises something you do not offer.
What you stop doing: Fact-checking AI output line by line is no longer yours alone.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Synthflow AI
- Open Connectors in Flann and choose Synthflow AI.
- Paste your Synthflow AI API key into the secure form Flann opens. You will find the key in your Synthflow AI account settings.
- From then on, message Flann on WhatsApp. It works in Synthflow AI whenever a request needs it.
Of the 79 Synthflow AI actions, 32 only read. The other 47 create, update, send or delete. Disconnect Synthflow AI in Connectors whenever you like.
Ways to use Synthflow AI with Flann
Add a specialist
Flann uses Synthflow AI for the jobs it is built for, then brings the result back into your chat.
Results you can check
Anything Synthflow AI produces comes back to you in WhatsApp to review before you use it.
No new app to learn
You keep talking to Flann. Synthflow AI works in the background.
Everything Flann can do in Synthflow AI
Every Synthflow AI action Flann can run, split into what it reads and what it changes.
Looks up 32
- Export analytics data
- Get action metadata
- Get AI assistant details
- Get contact details
- Get knowledge base
- Get memory store
- Get memory store contact data
- Get phone call details
- Get phone numbers
- Get Simulation Case
- Get simulation details
- Get simulation scenario
- Get simulation suite by ID
- Get subaccount details
- Get team details
- List actions
- List AI assistants
- List call history
- List chats
- List contacts
- List memory stores
- List Phone Books
- List Simulation Cases
- List simulation cases by agent
- List simulation scenarios
- List simulation sessions
- List simulation suites
- List subaccounts
- List teams
- List voices
and 2 more
Changes 47
- Add document to knowledge base source
- Attach Actions to Agent
- Attach contact to memory store
- Attach knowledge base to agent
- Attach memory store to agent
- Create a contact
- Create a new simulation suite
- Create a new team
- Create a simulation scenario
- Create Action
- Create Assistant
- Create knowledge base
- Create memory store
- Create Phone Book
- Create phone book entry
- Create Simulation Case
- Delete a chat session
- Delete a contact
- Delete a knowledge base source
- Delete a memory store
- Delete a phone book
- Delete a phone book entry
- Delete a simulation case
- Delete a simulation scenario
- Delete a simulation suite
- Delete a subaccount
- Delete a team
- Delete an action
- Delete an assistant
- Delete knowledge base
and 17 more
More AI Agents apps Flann works with
Common questions
What can Flann do with contacts in Synthflow AI?
Flann can create, delete, look up and update contacts in Synthflow AI, using 5 actions (Create a contact, Delete a contact, Get contact details, List contacts and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Synthflow AI.
What can Flann do with teams in Synthflow AI?
Flann can create, delete, look up and update teams in Synthflow AI, using 4 actions (Create a new team, Delete a team, List teams, Update an existing team). Looking up runs straight away and changes nothing. The other actions create or change teams in Synthflow AI.
How does Flann connect to Synthflow AI?
Open Connectors in Flann, choose Synthflow AI and paste your Synthflow AI API key into a secure form. You will find the key in your Synthflow AI account settings. Once it is connected, Flann can use 79 actions in Synthflow AI.
Do I need to open Synthflow AI to use it with Flann?
No. Once Synthflow AI is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Synthflow AI.
Does connecting Synthflow AI cost extra?
No. Synthflow AI is included in every Flann plan, along with every other app Flann connects to.