Integrations / Business Intelligence
Connect Akta to WhatsApp with an AI agent
Flann is an AI agent your business talks to on WhatsApp. Connect Akta once, then ask Flann to look things up in it or get work done in it, by text or voice note. Akta holds data about how your business is doing. Flann turns it into answers you can read on WhatsApp.
19 actions in Akta. 18 only look things up, and 1 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Akta
Send any of these on WhatsApp, in your own words. Flann finds the right Akta action and fills in the details from the conversation.
“Look up the account status in Akta.”
“Show me my company social posts in Akta.”
“Show me my company product reviews in Akta.”
Step by step: Akta jobs you can hand to Flann
Each step below names the Akta action Flann actually runs.
Get answers about your companies
- You message Flann on WhatsApp: “What is the latest on our companies in Akta?”
- Flann runs
Search Companiesin Akta and shows you what it found. - Nothing in Akta is changed: these are look-ups, so they run straight away.
Check your employee reviews from WhatsApp
- You message Flann on WhatsApp: “Show me where our employee reviews in Akta stand.”
- Flann runs
List Company Employee Reviewsin Akta and shows you what it found. - Nothing in Akta is changed: these are look-ups, so they run straight away.
Get answers about your product reviews
- You message Flann on WhatsApp: “What is the latest on our product reviews in Akta?”
- Flann runs
Get Company Product Reviewsin Akta and shows you what it found. - Nothing in Akta is changed: these are look-ups, so they run straight away.
Repetitive Akta work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Checking today against a normal day
Today
Midway through a quiet afternoon you wonder whether it is just today or the whole week. Opening Akta on your phone to check means pinching and zooming through charts.
With Flann
“Is today slower than a normal Tuesday? Check Akta.”
Today so far in Akta is set against the same day over recent weeks, and you get one line on whether you are behind, level or ahead. If you are behind, Flann says where.
What you stop doing: Pinching and zooming through charts on a small screen stops.
Looking up a record mid-conversation
Today
A customer on the phone asks when their membership renews or what they ordered last time. Finding the record in Akta means a laptop, a login and a search screen.
With Flann
“When does Priya Shah’s membership renew? Check Akta.”
Within the chat, Flann searches Akta for the record and replies with the renewal date, plan and last visit. If two records match, it asks which one you mean. Looking up changes nothing, so it happens straight away.
What you stop doing: Opening a laptop to answer a simple customer question is unnecessary now.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Akta
- Search for Akta in Flann’s Connectors.
- Paste your Akta API key into the secure form Flann opens. You will find the key in your Akta account settings.
- From then on, message Flann on WhatsApp. It works in Akta whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Akta. You can disconnect Akta from Connectors at any time.
Ways to use Akta with Flann
Spot what changed
Ask what went up or down. Flann checks Akta and tells you what moved.
A weekly summary on demand
Ask Flann for the week in brief. It reads Akta and sends the few numbers worth knowing.
Check before you decide
Before a big call, ask Flann for the figure that matters. It looks it up in Akta first.
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Akta.
| Compare | Akta on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up | By hand, screen by screen | Only the look-ups someone built | 18 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 1 change, made from a message |
| Akta records | All of them, one screen at a time | Only the ones you wire up | 13 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Akta API key, once |
YesPartlyNo
Everything Flann can do in Akta
The full list of Akta actions available to Flann once you connect it.
Looks up 18
- Build Company Filters
- Generate Company List
- Get Account Status
- Get Company Enrichment
- Get Company Filter Values
- Get Company Headcount Trends
- Get Company Product Reviews
- Get Company Website Traffic
- Get News Articles
- Get Request Status
- List Company Employee Reviews
- List Company Filters
- List Company Job Posts
- List Company Social Posts
- Search Companies
- Search Industries
- Search News
- Search Regions
Changes 1
- Request Company Addition
More Business Intelligence apps Flann works with
Kibana
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Google BigQueryCommon questions
How does Flann connect to Akta?
Open Connectors in Flann, choose Akta and paste your Akta API key into a secure form. You will find the key in your Akta account settings. Once it is connected, Flann can use 19 actions in Akta.
Can I use Akta from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Akta for you. You do not need to open Akta.
Is Akta included in my Flann plan?
Yes. Every Flann plan includes every app, Akta included.