Integrations / AI Agents
Agent Mail on WhatsApp: manage messages and inboxes with an AI agent
Flann turns Agent Mail into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Agent Mail for you. Agents and assistants such as Agent Mail can carry out tasks of their own. Flann can hand work to them and report back.
5 actions in Agent Mail. 3 only look things up, and 2 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Agent Mail
You do not need the exact wording. These are the kinds of messages Flann turns into Agent Mail actions.
“Look up the message in Agent Mail.”
“Show me my inboxes in Agent Mail.”
“Send an email from Agent Mail.”
“Create an inbox in Agent Mail.”
What Flann can work with in Agent Mail
Agent Mail gives Flann 5 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Inboxes | createlook up | 2 |
| Messages | look up | 2 |
How the same message job compares, in Agent Mail directly and through Flann.
| Compare | Agent Mail on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about messages | Filters and searches you run yourself | 3 look-ups, answered straight away |
| Making changes | Typed in by hand | 2 changes, made from a message |
| Agent Mail records | All of them, one screen at a time | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Agent Mail API key, once |
YesPartlyNo
Step by step: Agent Mail jobs you can hand to Flann
How a request turns into real Agent Mail actions, one step at a time.
Get answers about your messages
- You message Flann on WhatsApp: “What is the latest on our messages in Agent Mail?”
- Flann runs
List MessagesandGet Messagein Agent Mail and shows you what it found. - Nothing in Agent Mail is changed: these are look-ups, so they run straight away.
Create an inbox from a voice note
- You message Flann on WhatsApp: “Create an inbox in Agent Mail with these details.”
- Flann runs
List Inboxesin Agent Mail and shows you what it found. - Flann runs
Create Inboxin Agent Mail. - Flann creates it in Agent Mail and confirms in the chat.
Where Flann saves you time in Agent Mail
Small jobs, repeated often, are where the time goes. Here is how they change once Agent Mail is connected.
Translate a customer message properly
Today
A message arrives in a language you do not read. Copying it into a translator, writing a reply and translating it back takes several steps and some guesswork.
With Flann
“Translate this and help me reply politely in Portuguese.”
Flann uses Agent Mail to translate the message and tells you in plain English what the customer wants. Your reply is drafted in their language, with an English version alongside so you know exactly what you are saying.
What you stop doing: Pasting messages between windows to understand a customer is over.
Images for this week’s post
Today
You need a picture for a promotion. Making one means opening another app, trying prompt after prompt and downloading files.
With Flann
“Make three image options with Agent Mail for our weekend brunch post.”
Flann writes a clear brief from what you said and what it knows about your business, then asks Agent Mail for the images. The options arrive in the chat so you can pick one or ask for changes.
What you stop doing: No more wrestling with a design tool for a single picture.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Agent Mail
- In Flann, go to Connectors and find Agent Mail.
- Paste your Agent Mail API key into the secure form Flann opens. You will find the key in your Agent Mail account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Agent Mail action and fills in the details.
Of the 5 Agent Mail actions, 3 only read. The other 2 create, update, send or delete. Disconnect Agent Mail in Connectors whenever you like.
Ways to use Agent Mail with Flann
Results you can check
Anything Agent Mail produces comes back to you in WhatsApp to review before you use it.
No new app to learn
You keep talking to Flann. Agent Mail works in the background.
Add a specialist
Flann uses Agent Mail for the jobs it is built for, then brings the result back into your chat.
Everything Flann can do in Agent Mail
Every Agent Mail action Flann can run, split into what it reads and what it changes.
Looks up 3
- List Inboxes
- Get Message
- List Messages
Changes 2
- Create Inbox
- Send Email
More AI Agents apps Flann works with
Common questions
What can Flann do with inboxes in Agent Mail?
Flann can create and look up inboxes in Agent Mail, using 2 actions (Create Inbox, List Inboxes). Looking up runs straight away and changes nothing. The other actions create or change inboxes in Agent Mail.
What can Flann do with messages in Agent Mail?
Flann can look up messages in Agent Mail, using 2 actions (Get Message, List Messages). All of them only look things up, so they run straight away.
How does Flann connect to Agent Mail?
Open Connectors in Flann, choose Agent Mail and paste your Agent Mail API key into a secure form. You will find the key in your Agent Mail account settings. Once it is connected, Flann can use 5 actions in Agent Mail.
Do I need to open Agent Mail to use it with Flann?
No. Once Agent Mail is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Agent Mail.
Which Flann plan do I need for Agent Mail?
Any of them. Every Flann plan includes Agent Mail and every other app.